Data Entry Clerk
Resume:
William Conklin
Suffern, New York 10901
William Conklin
Digital Operations/Label Manager
************@*****.*** • 917-***-****
https://www.linkedin.com/in/william-conklin2024/
Versatile manager and analytical problem-solver with talents for team building, leading and motivating with a strong work ethic, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.
Areas of Expertise
Strategic Planning
Marketing & Advertising
Business Process Redesign & Optimization/Problem solver
Digital Marketing
Revenue Generation
Project Management
Customer Relationship Management
Budgeting/cost control
Supply chain/asset management
Professional Experience
Creative Entertainment Network (CEN)
Product Manager/Release Planner & Digital Operations /Marketing Manager 2021 – Present
Clients: Megaforce/MRI. Reviver Records Entertainment, 117 Entertainment Group and Creative Entertainment Network (CEN). Lead Project Manager & Release Planner, I spearhead the day-to-day execution of projects, develop a plan, implement and execute projects from conception to completion. Manage the supply chain of digital assets, oversee the creation of digital and physical products including audio files, artwork & metadata, inputting all data and assets into our internal release system while ensuring efficient and timely deliveries for all campaigns as well as pitching clients and creating playlists.. I foster diplomatic relationships and help guide clients and understand their needs with marketing strategies on projects for maximum results. We use status reports to support and enhance campaign decisions. Analyze data and follow best practices for accurate metadata while monitoring, troubleshooting and problem-solving potential issues. This requires excellent communication skills with high attention to detail while responding to inquiries and follow-ups in a timely manner. I’m a team player, well-organized with a strong work ethic.
Sony Music/The Orchard, NY 2015 – 2021
Associate Director of Digital Operations
Spearheaded the New York, London, Hamburg, and Mumbai-based Digital Operations Delivery Team. Knowledge of digital store backends like SCATMAN for Spotify and iTunes Connect for Apple. Researched and resolved releases that didn't go live on time and followed up with retailers about incomplete takedowns. Worked with Label Managers and internal teams to execute a range of these responsibilities, including delivering TIF and WAV files, ringtones, and single products to comprehensive label catalogues. Fixed metadata issues related to delivery faults. Streamlined a time-consuming Metadata Updating Report. Excellent communication skills and fostered collaborative relationship with labels and DSP’s,
●Managed the Backfill Project that delivered millions of releases to nearly 100 retailers. Established a Google Doc to track and monitor deliveries and ensure better connectivity with stores.
●Decreased the number of releases that were not live on stores due to various issues from over 200 to single digits in a short period of time, ensuring artists, label, and management satisfaction.
Sony Music/Red Distribution, NY
Associate Director of Digital Production & Operations
Supervised the development and production of a web-based advertising dashboard, and production of a bi-weekly new release book, planned, and created marketing and advertising campaigns, tracked artists and label advertising costs, auditing and resolving issues, created deadline-driven Lotus Notes transactions, reporting and partnered with finance, marketing, advertising, sales, inventory, digital, IT, recording label reps, accounts, and third-party business partners.
●Increased revenue and efficiently transitioned from physical to digital distribution with marketing objectives.
●Recovered over $300K through audits and reconciliation by collecting and reviewing documents from attorney, detective, and auditor.
●Generated a $15k profit after launching a marketing campaign to promote 2,000 new release books twice a month.
●Achieved 8-10 covers each year under 5 months.
Education
Rockland Community College / State University of New York
Degree – English/Communications/ Humanities, Liberal Arts & Science – Dean’s Honor List
Jersey State College
Music Education & Performance
Ramapo College of New Jersey
Journalism – Writing for Broadcast Media
German Language School of Westwood
Certificate in Business and Conversational German
Skills & Interests
Proficient in Google Apps, Excel, Adobe, Microsoft 365, SQL, Jira, Slack, Cyberduck, CMS
YouTube Certified, YouTube CMS, Certificate in Project Management, Zendesk
Digital marketing/Release Planning, iTunes Connect, XML, DDEX, Spotify SCATMAN etc.
Drummer / Percussionist – Performance, studio sessions, educator, attending shows
Creative writing …. A good day at the beach!
Supporting global production teams for the necessary tasks within a project lifecycle, working collaboratively across all Intermission departments: editors,
detail-oriented Data Entry Clerk to input, update, and maintain accurate data in our systems and databases. The ideal candidate has fast and accurate typing skills, strong attention to detail, and the ability to handle large volumes of information efficiently.
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