Have Experience Cashier

JOSIANNEARMATO

CUSTOMERSERVICEREPRESENTATIVE

CONTACT PROFILE

197338thStreet

Astoria,NY11105

973-***-****

******.*****@*****.***

SeekingacustomerrelationspositionwhereIcan

leveragemyskillsandexperiencetoenhancecustomer

satisfactionandcontributetothesuccessofthecompany, whilealsogainingopportunitiesforprofessionalgrowth anddevelopment

SKILLS EXPERIENCE

●Creativity

●Leadership

●Organization

●Problemsolving

●Teamwork

●Multitasking

●Conflictresolution

●Communication

●Customerservice

●Timemanagement

April2023–

Cashier/StoreManager–DollarTree

● Greetandassistcustomers,provideexcellentcustomer service,andhandlecoupons.

● Operatethecashregister,scanitems,andtotalthe

customer'spurchase.

● Bagmerchandiseandhelpcustomersfinditems

● Unpack,stock,androtatemerchandiseonshelves

● Helpsetupsidewalkdisplays

● Overseedailystoreoperations

● Managestaffandscheduling

● Ensurecustomersatisfaction

● Controlinventoryandmerchandising

● Maintaincompliancewithcompanypolicies

June2023-April2024

FrontStoreAssociate-CVS

● Organizemerchandisetoensureavisuallyappealingand customer-friendlyshoppingexperience

● Restockshelvesregularlytomaintainproductavailability

● Conductroutineinventorycheckstotrackstocklevelsand preventshortages

● Advisecustomersonproductsorservices,providingexpert guidanceandrecommendations

● Submitdetailedreportstothestoremanagerregardingsales, inventory,andotherkeymetrics

April2021–March2023

HRAssistant/Tagger-eBay

● Performaccuratedataentrytomaintainandupdate

customerandorderrecords

EDUCATION

March2008–June2009

A.A.SinRadiology

-HudsonCountyCollege

April2010-March2011

MedicalAssistantDiploma-

AnthemInstitute

April2019–June2009

OSHALicense-JerseyCity,NJ

● Processordersefficientlyviaphoneandonlineplatforms, ensuringtimelyandaccuratefulfillment

● Verifytheauthenticityofproductsandensuretheymeet customerrequirementsbeforedelivery

● Participateindevelopingtalentgoals,objectives,and systemstoenhanceteamperformance

● Assistwiththerecruitmentprocessandonboarding,helping tointegratenewhiressmoothlyintotheorganization

May2019–October2020

CustomerServiceRepresentative-Walmart

● Handlereturns,exchanges,andpurchasesefficiently, ensuringcustomersatisfactionandadherencetostore

policies

● Answercustomerquestionsregardingmerchandise,store policies,andongoingpromotions,providingclearand

helpfulinformation

● Identifyandresolvecustomerneeds,offeringpersonalized solutionstoenhancetheirshoppingexperience

October2018-June2020

SecurityOfficer-EastOrangeBoardofEducation

● Proactivelypreventanddeterincidentsoftheftby

monitoringschoolpremises,conductingroutinepatrols,and implementingeffectivesecurityprotocols.Ensureallsecurity measuresarefollowedtoprotectschoolpropertyand

personalbelongings.

● Maintainasafeandsecureenvironmentforstudents,faculty, andstaffbyoverseeingaccesscontrol,respondingswiftlyto emergenciesorincidents,andensuringcompliancewith

schoolsafetyregulations.Coordinatewithlocallaw

enforcementasneededtoaddressanypotentialthreats.

● Safeguardthewell-beingofstudents,faculty,andstaffby promotingsafetyawareness,providingassistanceduring emergencies,andofferingsafetyescorts.Fosterasecure, welcomingatmospherewhereeveryonefeelsprotected.

April2018-April2019

SecurityOfficer-AlliedUniversalSecurityService

● Respondtoalarmsandinvestigatedisturbancespromptlyto ensurethesafetyandsecurityofthepremises

● Contactemergencyprofessionalsincasesofemergency, coordinatingwiththemtomanagethesituationeffectively

● Writedetailedreportsofdailyactivitiesandirregularities, documentingincidentsandobservationsforrecord-keeping andfollow-up

● Patrolpremisesregularlytopreventanddetectsignsof intrusion,ensuringthesecurityofdoors,windows,andgates

● Escortvisitorsasneeded,ensuringtheyreachtheir

destinationssafelyandsecurely

January2016–May2018

Slammer/Trainer-Amazon

● Packproductsefficiently,ensuringthatallitemsaresecurely andneatlypreparedforshipmentorstorage

● Solveproblemsastheyarise,addressinganyissuesrelatedto packing,materials,orprocessestomaintainworkflow

● Examineandinspectcontainers,materials,andproductsto ensurethatallpackagingspecificationsaremet,maintaining qualitystandards

January2015–November2015

Cashier-Pathmark,Inc

● Receivepaymentsbycash,check,creditcard,voucher,or automaticdebit,ensuringaccuracyintransactions

● Operatetheregisterefficientlyandresponsibly,counting cashbeforeandaftershiftstomaintainaccuraterecords

● Issuereceipts,refunds,credits,orchangetocustomers duringcheckout,handlingtransactionswithcareand

attentiontodetail

● Assistcustomersbyprovidinginformation,resolving

complaints,andensuringapositiveshoppingexperience

● Greetcustomerswarmlyuponenteringtheestablishment, creatingawelcomingenvironment

● Supportstoreoperationsbyassistinginotherareassuchas bagging,carryingoutcustomers’items,andproviding

additionalhelpasneeded

● Displayanddownstockmerchandiseneartheregisterand onthesalesfloor,maintaininganorganizedandappealing shoppingarea

May2010–December2010

Concierge-ForrestSolution

● Patrolparkingareasandothergroundsonsitetoensurethe safetyandsecurityofthepremises

● Witnessanddocumentallemergencyproceduresthatoccur throughoutthebuilding,providingdetailedrecordsfor

reviewandanalysis

March2008–April2009

AdministrativeClerk-AmericanThoracicSociety

● Executeformalletterstovarioushealthcareprofessionals, ensuringclearandprofessionalcommunication

● PrintandduplicateinvoicesandIDcardsforcustomers, maintainingaccuracyandconfidentiality

● Assistthedailybackupreceptionistandswitchboard

operatorasneeded,providingsupportinmanagingphone

callsandfrontdeskoperations

● Performvariousclericaldutiesincludingfiling,faxing, copying,anddistributionofmailandfaxes,ensuringefficient officeoperations

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