Customer Service Production Worker
Resume:
UPINDER PAL SINGH ANAND
*** **** ****** ****., ********, Ontario N2K3Y2
******@*********.**
SUMMARY OF SKILLS AND QUALIFICATIONS
Professional friendly manner when interacting with others
Recent training related to customer service including Handling Difficult Customers, AODA Training, and Practicing Active Listening
Excellent communication skills, ability to handle multiple projects and tasks, excellent problem solving skills and strong independent worker
Willing and interested in learning new skills
EDUCATION AND TRAINING
Handling Difficult Customers and Practice Active Listening January 2019
WHMIS 2015 January 2019
AODA Accessible Customer Service Regulation Training January 2019
Health and Safety Awareness for Ontario Workers January 2019
Transportation Operations & Dispatching Program September 2018
Automotive Training Centers, Cambridge, Ontario
Microsoft 2010 Word and Excel Level 1 Training February 2018
Summit College, Academic and Career Studies, Kitchener, Ontario
B.A in English, History, and Political Science, Punjab University, Chandigarh, India Graduated 1981
EMPLOYMENT EXPERIENCE
Kelly Services QA Inspection – Auto Parts, Cambridge, Ontario May 2022 – June 2024
Vehicle Consumer Preparation and Inspection Personnel
Sorting various vehicles parts and visually/physically look for defects.
Repackaging of products
Completing paperwork/sort reports.
Grand River Foods, Production Worker, Waterloo, Ontario March 2022 – April 2022
Sorting various meats on the line and packing into boxes or bags
Feeding meat in the hopper and paying close attention for uneven shaped meat slices
Labelling and folding various shapes of boxes for packaged meats
Putting packages on a skid and wrapping the skid, lifting up to 40 lbs repetitively.
Sealing bags, checking bags for holes, shaking bags, weighing bags, packaging bags into boxes
Woodbridge Foam, Production Worker, Kitchener, Ontario May 2020– August 2020
Make face masks on assembly line
Working in foam sheet department for quality check and put in hot room for 2.5 hrs and then take it out for making face masks.
PWO, Inspection, Kitchener, Ontario October 2019 – February 2020
Checking parts at safe launch
Machine Operator Assistant, Guelph Tool Inc., Guelph, Ontario October 2015 - 2017
Assisted the Machine Operator on a fast pace assembly line, working as part of the team
Performed die setup, as well as placed dies in and pulled out dies of the stamping machine
Assisted with placing steel coil on the machine
Production Worker, Nestle Waters, Guelph, Ontario August 2014
Worked on a fast pace assembly line to ensure quality control
Production Worker, Linamar, Gear, Guelph, Ontario (6 month contract) October 2013 - April 2014
Operated an IND machine
Worked on VBR and VMC machine
Production Worker, Max Aicher North America, Hamilton, Ontario November 2010 - November 2012
Formerly a Division of U.S. Steel of Canada
Worked in the Bar mill as a production worker to cut the samples for lab tests. (Metallurgical)
Worked as a trimmer to crop off hot bars with pneumatic guns
Production Worker, U.S Steel of Canada, Hamilton, Ontario November 2008 - October 2010
Formerly Stelco Steel, Steel Making Division, Blast Oxygen Furnace
Worked in ore docks
Drove 100 tonne and75 tonne trucks to feed the furnace
Performed loading and unloading materials from the docks
Took orders from high docks for different raw materials
Worked at high docks to check the amount and availability of raw materials
Production Worker, Stelco Steel Hilton Works, Hamilton, Ontario June 1999 - October 2008
Rod and Bar Division Strip Mill, Cold Mill
Coil Handler (Trimmer); responsible for cropping off the hot wire rods using pneumatic cutting tools
Tag Man: Identify and control sequence of wire rods and coils
Tag Stamper: Stamping Tags for rod coils
Section1: Compress coils to bundle
Ensure a hundred percent cutting pieces from red hot coils for metallurgical laboratory tests to check the carbon content strength
Shipping and Receiving, Custom Trim Ltd, Waterloo, Ontario June 1994 - 1997
Responsible for shipping and receiving procedures
Worked well in demanding environment, with minimum supervision
Member of Health and Safety Committee
Worked in an organized way to help save the company money i.e.1st in 1st out, JIT tracking of inventory, clean and safe work area to help reduce injuries
Production Worker, Custom Trim Ltd., Waterloo, Ontario July1991 - June 1994
Leather cutting Machine Operator with Hi- Tech Waterjet (Hydro) cutting machines
Member of Health and Safety Committee
Modular Cell system/team work
Contact this candidate