Social Media Executive Assistant

EZEKIEL UKPABIO

Executive Assistant

+234********** **************@*****.***

https://www.linkedin.com/in/ezekiel-ukpabio-

964a89234?

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Lagos

EXPERIENCE

02/2022 - 08/2023

Accra

Social Media Manager/Executive Assistant

Kayzoe Mothers and Babies

Increased customer engagement by 57% through consistently posting content engaging to the target audience

Managed multiple social media platforms efficiently, ensuring a consistent brand voice and message

Ensured the brand loyalty was consistent across board Enhanced the brand recognition through vigorous advertising across all social media platforms Answered and replied customers and clients with patience and in a timely manner Resolved complaints with patience and a positive attitude Liaised with logistics firm to ensure packages were delivered intact and on time 06/2020 - 07/2021

Accra

Social Media Manager/Executive Assistant

Sankofa Diaries

Regularly posted engaging content in line with the brand voice and message to the target audience

Enhanced visibility of posts by running advertising across all social media platforms Ensured brand loyalty by maintaining top notch customer service Answered and resolved complaints and inquiries with a positive attitude and excellent communication skills

Liaised with delivery and logistics firm to ensure items were delivered intact and on time EDUCATION

08/2016 - 07/2020

Accra

Bsc. in Biochemistry, Cell and Molecular Biology

University of Ghana

06/2024

Lagos, Nigeria

Accelerated Jobberman Soft Skills Training

Jobberman

SUMMARY

Executive Assistant with 2+ years of experience overseeing daily activities and managing support. Adaptable professional recognized by peers for my effective multitasking and interpersonal skills. Looking to apply my experience with Conflict Management and Process Improvement at your company. LANGUAGES

English

Native

Yoruba

Intermediate

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SKILLS

Microsoft Office Time management Self-Motivated Versatile Highly organized Attention to detail Excellent communication skill Empathy Critical thinking skill Proactive Positive attitude

STRENGTHS

Public speaking

I have always loved speaking to people right from when I was young. When I got to the university, I applied it into the international student's debate club and

became very good at it. It has taken me across the school debating and public speaking across my

university until I graduated

Calm under intense pressure

I guess it is a trait passed along the gene of my parents. I have always been taught that panicking is the worst response to a dangerous or threatening situation.

Your ability to remain calm helps increase the chances of you finding a solution for the problem or situation and get out of it.

My ability to remain calm in intense situations has helped me navigate along a lot of conflict ridden

situations and made sure that everyone with an issue got a resolvable conclusion.

PASSIONS

Technology Politics

Sports Space

Movies

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