Customer Service/Administration
Resume:
A highly motivated, confident individual with
exceptional multi-tasking and organisational
skills. Able to exhibit confidentiality,
discretion, tact, diplomacy and
professionalism when dealing with directors
or senior managers. Possessing a proven
ability to help managers to make the best
use of their time by dealing with their
secretarial and administrative tasks.
Ready and qualified for the next stage in a
successful career. Currently looking for a
suitable PA position with an ambitious
company.
Proficiency in Microsoft Office Suite
Superb report writing
Multitasking and time-management
Critical Thinking
Decision Making
Excellent Communication
Organization & Leadership
Active Listening
Adaptability/Flexibility
Teamwork & Conflict resolution
Complex Problem solving
Attention to detail & extremely accurate
Discretion, Patience & Judgment
Computer literacy
Verbal and written articulacy
Professional discretion
Efficiency
Tact and Discretion
Accounting, Budgeting & Purchasing
Sourcing & Shopping
Impeccable Organization
Professional attitude and appearance
Resourceful & proactive when issues
arise
Ability to prioritize tasks
Customer service attitude
Ironclad Discretion
Supply Management
Inventory Control
Communications and Media
Administration and Management
Office Administration Procedures
HR matters & financial reports
EDUCATION
OXBRIDGE ACADEMY - OCCUPATIONAL HEALTH AND SAFETY (2018) ELANGENI FET COLLEGE - MANAGEMENT ASSISTANCE (2015) PHENDUKANI HIGH SCHOOL - MATRIC CERTIFICATE (2011) WORK EXPERIENCE
THEKWINI TOYOTA - PERSONAL ASSISTANT (DEC 2017 - NOV 2019) Duties
• Reading, monitoring and responding to the manager's email
• Answering calls and liaising with clients competently
• Preliminary drafting of correspondence on the manager's behalf
• Delegating work in the manager's absence
• Diary management, Planning and organising meetings
• Organising complex travel
• Taking action points and writing minutes
• Preparing papers for meetings & Taking dictation
• Planning and organising events
• Improving office systems & conducting research
• Preparing presentations
• Managing and reviewing filing and office systems
• Sourcing and ordering stationery and office equipment
• Managing ad hoc projects
GATEWAY CITY COLLEGE - ASSISTANT / ADMIN (OCT 2015 - NOV 2017) Duties
• Answering and directing phone calls to relevant staff
• Scheduling meetings and appointments
• Taking notes and minutes in meetings
• Ordering and taking stock of office supplies
• Being a point of contact for a range of staff and external stakeholders
• Preparing documents for meetings and business trips
• Processing and directing mail and incoming packages or deliveries
• Greeting and directing visitors and new staff to the organisation
• Writing and issuing emails to teams and departments on behalf of teams or senior staff
• Researching and booking travel arrangements for staff members
• Finding ways to improve administrative processes FLEXIBLE WORKPLACE - RECEPTIONIST (FEB 2015 - AUG 2015) Duties
• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Order front office supplies and keep inventory of stock
• Update calendars and schedule meetings
• Arrange travel and accommodations, and prepare vouchers
• Keep updated records of office expenses and costs
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing REFERENCES
Sive Silo Flexible Workplace
Mr. Howard eThekwini Toyota
SKILLS
ABILITIES
KNOWLEDGE
AREAS OF EXPERTISE
ABOUT ME
Madadani section 6
Newcastle, 2951
*****.*******@*****.***
21 November 1993
Code 10
South African - Black, Male
SAMUKELIWE
MNTAMBO
Black - South African
Female
Zulu & English
Contact this candidate