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Customer Service/Administration

Location:
Durban, KwaZulu-Natal, South Africa
Salary:
R5000
Posted:
May 23, 2025

Contact this candidate

Resume:

A highly motivated, confident individual with

exceptional multi-tasking and organisational

skills. Able to exhibit confidentiality,

discretion, tact, diplomacy and

professionalism when dealing with directors

or senior managers. Possessing a proven

ability to help managers to make the best

use of their time by dealing with their

secretarial and administrative tasks.

Ready and qualified for the next stage in a

successful career. Currently looking for a

suitable PA position with an ambitious

company.

Proficiency in Microsoft Office Suite

Superb report writing

Multitasking and time-management

Critical Thinking

Decision Making

Excellent Communication

Organization & Leadership

Active Listening

Adaptability/Flexibility

Teamwork & Conflict resolution

Complex Problem solving

Attention to detail & extremely accurate

Discretion, Patience & Judgment

Computer literacy

Verbal and written articulacy

Professional discretion

Efficiency

Tact and Discretion

Accounting, Budgeting & Purchasing

Sourcing & Shopping

Impeccable Organization

Professional attitude and appearance

Resourceful & proactive when issues

arise

Ability to prioritize tasks

Customer service attitude

Ironclad Discretion

Supply Management

Inventory Control

Communications and Media

Administration and Management

Office Administration Procedures

HR matters & financial reports

EDUCATION

OXBRIDGE ACADEMY - OCCUPATIONAL HEALTH AND SAFETY (2018) ELANGENI FET COLLEGE - MANAGEMENT ASSISTANCE (2015) PHENDUKANI HIGH SCHOOL - MATRIC CERTIFICATE (2011) WORK EXPERIENCE

THEKWINI TOYOTA - PERSONAL ASSISTANT (DEC 2017 - NOV 2019) Duties

• Reading, monitoring and responding to the manager's email

• Answering calls and liaising with clients competently

• Preliminary drafting of correspondence on the manager's behalf

• Delegating work in the manager's absence

• Diary management, Planning and organising meetings

• Organising complex travel

• Taking action points and writing minutes

• Preparing papers for meetings & Taking dictation

• Planning and organising events

• Improving office systems & conducting research

• Preparing presentations

• Managing and reviewing filing and office systems

• Sourcing and ordering stationery and office equipment

• Managing ad hoc projects

GATEWAY CITY COLLEGE - ASSISTANT / ADMIN (OCT 2015 - NOV 2017) Duties

• Answering and directing phone calls to relevant staff

• Scheduling meetings and appointments

• Taking notes and minutes in meetings

• Ordering and taking stock of office supplies

• Being a point of contact for a range of staff and external stakeholders

• Preparing documents for meetings and business trips

• Processing and directing mail and incoming packages or deliveries

• Greeting and directing visitors and new staff to the organisation

• Writing and issuing emails to teams and departments on behalf of teams or senior staff

• Researching and booking travel arrangements for staff members

• Finding ways to improve administrative processes FLEXIBLE WORKPLACE - RECEPTIONIST (FEB 2015 - AUG 2015) Duties

• Greet and welcome guests as soon as they arrive at the office

• Direct visitors to the appropriate person and office

• Answer, screen and forward incoming phone calls

• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)

• Provide basic and accurate information in-person and via phone/email

• Receive, sort and distribute daily mail/deliveries

• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)

• Order front office supplies and keep inventory of stock

• Update calendars and schedule meetings

• Arrange travel and accommodations, and prepare vouchers

• Keep updated records of office expenses and costs

• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing REFERENCES

Sive Silo Flexible Workplace

031-***-****

Mr. Howard eThekwini Toyota

072-***-**** - 031-***-****

SKILLS

ABILITIES

KNOWLEDGE

AREAS OF EXPERTISE

ABOUT ME

Madadani section 6

Newcastle, 2951

067-***-****

*****.*******@*****.***

21 November 1993

Code 10

South African - Black, Male

SAMUKELIWE

MNTAMBO

Black - South African

Female

Zulu & English



Contact this candidate