Jodi Glaros Senior Management Professional
**********@*****.***
linkedin.com/in/jodi-glaros-91811029
Customer service-focused and forward-thinking Senior Management Professional with expertise in all facets of sales, client management, business management, facility operations, staff development and planning/budgeting. Visionary leader that motivates employees for optimal sales performance to exceed company revenue goals. Highly communicative professional dedicated to maintaining open dialogue with management, associates, clients, and vendors. Thrives in selling environments putting into practice the skills & learnings the past 20 years in the industry.
AREA OF EXPERTISE
Sales &Talent Development Team Development Creative Problem Solving
Merchandise Prototyping Merchandise Planning Merchandise Execution
Forecasting & Budgeting Business Analysis Business Strategy
Client Management Consulting Event Planning & Execution
PROFESSIONAL EXPERIENCE
VERSTELA (Formerly Terra Staffing Group) DALLAS, TX October 2023 – December 2024
BRANCH MANAGER
Team Leadership & Development: Lead, mentor, and develop a high-performing team of recruiters and support staff, fostering a collaborative culture
Sales & Business Development: Drive new business acquisition through strategic prospecting, networking, and relationship-building, increasing sales and ensuring consistent revenue growth
Financial Performance: Manage branch P&L, monitor key financial metrics, and work towards meeting or exceeding profit margins, sales targets, and cost control measures
Recruitment & Talent Acquisition: Oversee recruitment efforts, ensuring the placement of qualified candidates in temporary, direct-hire, and permanent positions
Compliance & Risk Management: Ensure compliance with all relevant labor laws, safety regulations, and internal policies
TERRA STAFFING GROUP DALLAS, TX July 2023 – October 2023
STAFFING MANAGER
Develop branch expansion through client acquisitions & hitting gross profit dollar benchmarks
Drive and lead the team for incremental results through collaboration, education & effective delegation
Set pace for sales and support team through coaching, development & by setting the example in sales results
Generate sales volume monthly via sales calls, appointments, new client acquisition increase in assignments
Maintain balances of inventory via balancing temporary and direct hire inventories
TERRA STAFFING GROUP Dallas, TX October 2022 -July 2023
SENIOR RECRUITER
Generate sales volume per month
Establish 1 new client per month
Achieve a minimum of 8 appointments per month
Lead the charge in community connection & in event attendance
Train & development to be prepared for next level in aggressive time frame
DILLARDS Dallas, TX July 2020 -August 2022
STORE MANAGER
Total Dillard's tenure 2015-2023
Store ranking #1 for 2021 out of the 21 District stores with a 27% increase on the month and 10% on the year, while delivering the #1 profit increase. Ranked #5 in sales for 2020 with an increased volume of 4.0 million dollars to 2019 during post-Pandemic. All achieved through extreme, out-side-the-box thinking as we executed events, customer appreciation days and maintained a highly-motivated staff to deliver outstanding customer experiences. To support our efforts, we negotiated increased points and level of product to fuel our trend.
San Angelo, TX April 2019 - July 2020
Highlights:
Ran 17% increased sales trend, resulting in #1 ranking in Dallas/Fort Worth Metroplex & ranked #5 in Southwest Region of 62 stores
Operated a 200,000 square-foot facility and managing a 125 member staff including sales & support
Executed high-level of merchandising and product placement with major brands to deliver strong results
Developed community relationships targeting key groups to participate in outsourcing events
Delivered Credit Sales Penetration to last year by 300 basis points by instituting the company rewards programs
Coached and trained Executive Team leaders to develop their sales teams in areas of customer relations, sales, presentation, credit and product knowledge to deliver a sales increase to last year
Elevated the use of the Clientele Development System to increase appointments, sales and customer development through enhanced communications
ASSISTANT STORE MANAGER Northeast Mall, TX, NorthPark Center, Dallas, TX, The Parks, Arlington, TX, Killeen/Temple, TX, Firewheel, Garland, TX March 2014 - April 2019
Recruited by senior management to reverse sales decline in five southwest stores, including two flagship stores. Managed all operational systems, including budgets, payroll, security, events, facilities. Oversaw hiring and training of 20 sales managers and associates for multiple departments. Analyzed sales plan to proactively course-correct business and maximize sales via merchandising and planning. Achieved statistical goals in the areas of sales, turnover, inventory, budgets, new accounts and audit readiness.
EDUCATION
BACHELOR OF SCIENCE
Integrative Studies with concentrations in Business, Art & Merchandising/Hospitality Management, University of North Texas, Denton, TX
University of Texas, Austin, TX
FURTHER EXPERIENCE
Designed & sold original apparel designs to retailers Austin, TX
Created & ran a Vintage furniture & clothing business
San Francisco, CA & Austin, TX
Ran furniture pop-up & antique boutiques featuring personal buys & staging Plano, TX
Owned & operated Clothing Alterations & Drapery business Fort Worth, TX