Accounts Payable Customer Service
Resume:
Ursula Erickson
Lakewood, CO *****
******.********@*****.***
Professional Summary
My motivation and desire into the financial world is why I have pursued my career in accounting. My strong background experience in a broad-based industry that I will bring with me to my next position along with my education, this will show my drive to an exceptional career in accounting. I can stand by my passion and my dedication to help customers and vendors with an extensive customer service background. A skilled team player, highly resourceful and knowledgeable, with a proven record of accomplishment in managing office operations and financial support. Effectively manages pressure in fast-paced, deadline-intensive environments.
I can adapt to a remote, a hybrid or in- office for my next position. I can complete my work with little supervision.
I am looking for a lifelong home not a short stay home in a company.
Comprehensive background in Accounts Payable, Accounts Receivable, Reconciliations, Dispatch and Payroll
Experienced in compiling and analyzing financial information and providing customer support
Skilled in reviewing and correcting errors and inconsistencies in financial entries, documents, and reports
Demonstrated office management skills, easily facilitate assistance across organizational levels
Proactively supports office staff to increase productivity, reduce time, and improve team performance
Experienced in the permitting process, coordinating inspections, and working with local districts
Excellent interpersonal and communication skills, a good sense of judgement, and critical thinking abilities
Strong organization and prioritization skills, meticulous, mindfulness, and skilled multi-tasker
Technically savvy, proficient in Microsoft Excel creating spreadsheets, processing formulas, Microsoft Office 365
ProPlus, MS Office Suite, QuickBooks, Sage 300, Peachtree, SAP, FBMS, CSNG, CFCMS, SharePoint, Concur, 50
WPM, ten keys by touch resulting in 10,000 keystrokes Work Experience
Accountant
DEPARTMENT OF INTERIOR OFFICE of SURFACE MINING RECLAMATION-Lakewood, CO March 2024 to April 2025
• Processing daily deposits from customers that are submitting through Pay.Gov-Fedwire-ACH’s- Lockbox’s-IPAC in
QuickBooks, FBMS, accounting software. Process in house deposits from the mail.
• Process Accounts Receivable, collect on past due invoices.
• Process entering employees work hours, to get approval from supervisors.
• Processed multiple reports in Excel with due date of monthly and quarterly.
• Providing timely, accurate reports that are related information to the Budget department.
• Providing permits, citations & audit reports daily to the AVS department so the customer’s files are updated.
• Provide backup to co-workers on any needs that need to be completed.
• Fiscal year opening and closing activities
Accountant Technician II
EGS, INC. CONTRACTED TO BUREAU OF RECLAMATION, FEDERAL CENTER-Lakewood, CO June 2020 to March 2024
• Processing 150 plus vendor invoices in SAP daily (multiple types of invoice requests) for payment submittals. Reconcile travel receipts, submittals sent through concur.
• Budget Analysis and edit any discrepancies to invoices submitted for payment that have been uploaded into SAP
Accounting software for multiple Government-owned properties and landowners that have contracts for government use.
• Communication with Certifying Offices, other regions regarding submittals of invoices, any corrections, etc.
• Provide Customer Service to external customers CO, COR’s, and internal Customers to Accounting technicians,
Certifying Officers.
• Auditing travel reimbursements in the travel department that was submitted through Concur. Accounts Payable Specialist
COVID HAPPENED BELOW COMPANY GROW GENERATION, LLC-Denver, CO December 2019 to March 2020
Entered AP Invoices, to match Purchase Orders.
Provided Customer Service to external and internal customers Purchasing Order Team, Vendors, Office Financial
Advisors.
Researched product, quantities, pricing, freight discrepancies.
Still in training when COVID happened, was unable to work in the office with less than a foot from five people and was unable to get the means to work at home. Full Cycle Accounts Payable, Permit Technician Specialist FRONTIER FIRE PROTECTION, LLC-Denver, CO
March 2016 to December 2019
• Processed Accounts Payable, 175 + invoices daily, printed checks using Sage 300.
• Accounts Receivable with client deposits up to $900K on a daily deposit. Overlooking payments were processed in clients’ accounts.
• Maintained Vendors and Clients Accounts with correct contact information, liability Insurance, etc.
• Matching of 3-way Purchase Orders, 2-way match.
• Compliance with requests for audit information and implementation of recommendations
• Responsible for extensive office management including vendor relations, supply ordering, and inventory control.
• Managed the permitting process including picking up / dropping off plans and permits within different districts statewide.
• Provided communication orally and written to higher executive assistance across the organization including CFO,
Controller, Project Managers, Human Resources.
• Preparing 1099 adjustments
• Partnered with purchasing department, service department, office superintendents, and field supervisors to maximize efficiencies.
• Supported the Warehouse Manager and employees and fitters in the field with a wide array of tactical needs.
Accounting Bookkeeper
MIKES MECHANICAL SERVICES, INC.-Sheridan, CO
August 2014 to January 2017
Managed a small office including invoices, accounts payable, accounts receivable, and weekly deposits of $60K.
Monitoring Financial Budget and credit card reconciliations and period-end closings utilizing QuickBooks.
Collaborated with vendors, customers, potential clients, and CPA to ensure optimal operations. Accounting Clerk III
SHAMROCK FOODS-Commerce City, CO
August 2013 to July 2014
Headed direct accountability for daily mailroom deposits between $100K and $900K utilizing internal accounting software.
Prepared statements for the credit department and maintained all external sales department financial reporting.
Assisted with mail sorting, delivery, and package mailing. Office Manager, Bookkeeper
INTEGRITY CONTROLS, INC.-Sheridan, CO
January 2010 to August 2013
Accountable for payroll functions including payroll processing, quarterly, and yearly tax management.
Led AP/AR efforts include processing and mailing invoices, receiving payments, collections, and bank reconciliations.
Received, processed, and reconciled statements for $100K in weekly deposits.
Provided critical support for the CEO, CPA, and Sales Team including processing sales commissions.
Collaborated closely with customers and vendors both in person, and via phone, to research and resolve any issues.
Utilized Peachtree accounting software for all related processing. Education
Associate's degree in Accounting
Arapahoe Community College-Remote
January 2020 to May 2023
Skills
• Experienced in the permitting process, coordinating inspections, and working with local districts (5 years)
• Skilled in reviewing and correcting errors and inconsistencies in financial entries, documents, and reports (10+ years)
• Peachtree (10+ years)
• ten keys by touch resulting in 10 (10+ years)
• proficient in Microsoft Excel creating spreadsheets (4 years)
• Microsoft Office 365 ProPlus (5 years)
• SharePoint (5 years)
• Strong organization and prioritization skills, meticulous, mindfulness, and skilled multi-tasker (10+ years)
• CFCMS (5 years)
• Demonstrated office management skills, easily facilitate assistance across organizational levels (10+ years)
• Comprehensive background in Accounts Payable, Accounts Receivable, Reconciliations, Dispatch and Payroll (10+ years)
• Concur (5 years)
• 10000 keystrokes (10+ years)
• Excellent interpersonal and communication skills, a good sense of judgement, and critical thinking abilities (10+ years)
• CSNG (5 years)
• SAP (10+ years)
• 50 WPM (10+ years)
• processing formulas
• QuickBooks (7 years)
• Experienced in compiling and analyzing financial information and providing customer support (10+ years)
• FBMS (5 years)
• Sage 300 (5 years)
• Technically savvy (10+ years)
• MS Office Suite (7 years)
Contact this candidate