Analyst Ii Health System

Core Competencies

■ Establish excellent client relationships while successfully delivering all system requirements

■ Identify end-user needs while resolving issues and improving outcomes

■ Provide front-facing support

■ Identify and resolve HL7 interface issues

■ Create SQL scripts to analyze/update database elements, produce requested files, and test enhancements

Professional Experience

Mount Sinai Health System

New York, NY and Secaucus, NJ

February 1992 – November 2019

Experienced, results-driven applications analyst and leader, proficient in the full life-cycle support and maintenance of healthcare systems while achieving regulatory compliance and business / clinical requirements utilizing industry best practice standards

Application Analyst II

EMR/EHR System Roles

oProvide front-facing support for daily calls originating from the Helpdesk or HIM (Health Information Management) staff, coders, and other hospital employees (approx. 25 inbound and 15 outbound)

oImplementation

oMaintenance

oApplying regulatory and vendor enhancements

oTesting, change controls, production migrations

oDecommission legacy applications

Full lifecycle support for applications used by our primary user group

Implemented the enterprise 3M 360 / 3M Health Data Management (HDM) / 3M CRS

Develop / enhance reports based on end-user specifications

Additional support provided to outside groups included imaging applications (Dolphin / Sedexis) for the ENT departments and physician specific applications (Morrisey MSOW) for the Physician Credentialing department

Programmer Analyst II

Developed/Maintained IBM Mainframe COBOL/CICS programs

Applied localized enhancements to third party COBOL / CICS modules

Modified several hundred COBOL Batch / CICS programs and corresponding VSAM, flat files, copybooks, etc. as required for each COBOL 85 and Y2k conversion

Familiar with various debugging methods including interpreting binary and hexadecimal output

Supported inbound/outbound interface transactions for clinical and business systems

Primary analyst for group’s Disaster Recovery testing

Team Lead

Delegated daily workload to 3 team members

Managed technical activities for the simultaneous support of the HIM staff from each of the 5 hospitals within the healthcare system

Technical Skills / Training / Certifications

3M 360 Enterprise System, 3M HDM. 3M HDM Basic Reporter, 3M RDL (Rule Definition Language), 3M Ensemble Interface Engine utilizing HL7 protocols

MS SQL Server, Oracle SQL, Windows servers, Microsoft Word, Access, Excel, Visio, Outlook, ServiceNow, Remedy (ARS - Action Request System), Crystal Reports, Tableau, HIPAA regulations

IBM MVS/ESA, DOS VSE, CICS, Maps (BMS), IMS, VSAM, Flat files, JCL, Procs, IBM Batch Utilities (FTP, IEBGENER, IEBCOPY, DITTO, IDCAMS, DFSort, SYNCSORT), PanValet, Endevor, SDLC, CICS Utilities (CEMT, CEDF, CECI)

Education

Cittone Institute for Computer Technology, Edison, NJ

Certification in Computer Programming and Systems Training

Oracle University

Certification in SQL and PL SQL

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