JONATHAN PEREZ
United States Army Combat Veteran; Bilingual With Continued Ongoing Commiment In
Professional Medical Field, Logistics, Inventory Management, Leadership, Management, Customer Service Excellence, Selfless Service, Initiative, Discipline & Adaptable Phoenix, AZ 85009
********.*****.****@*****.***
Professional Summary
Highly Professional, Motivated, Dedicated, Initiative, Reliable, Adaptable, Qualified, Selfless Service, Bilingual Expert
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Phlebotomist/Donor Support Technician/Donor Screener CSL Plasma-Tempe, AZ
December 2023 to Present
Perform sterile technique according to OSHA, FDA, and Company S.O.P in performing precise phlebotomy with little to no discomfort to donor for successful and accurate collection of plasma in a high volume, high capacity, fast pace center;Use of sterile technique to draw samples and use heat sealer to maintain the integrity, sterility and quality of plasma samples; Accurate and legible recording and maintenance of data in charts, records as outlined in S.O.P's. Manage & documentation of biohazard waste disposal logs; Conducts daily calibration of equipment according to Center S.O.P & P.O.P; Maintain clean efficient work environment also ensure sufficient operating supplies and forms are available as needed;
Strict adhering to all policies & procedures; Strict confidentiality of all personnel, donor and center information;
Collect whole blood and plasma samples for specific testing per medical directives. Professional Shift Manager
Walgreens-Phoenix, AZ
December 2022 to June 2023
Seasonal 7 Months;
Opening and closing of location in absence of store manager; Above and beyond customer service, with exceptional problem-solving and deescalation techniques to main customer satisfaction;
Determine work assignments and priorities, as well as communicating task to delegate and the status of delegated task completion.;
Devise and optimize implementation of modern ways to optimize inventory control procedures, sales, and precise cash handling;
End of day reports and safe counts, along register counts, leveling of registers; Investigating money shortages and cashier cash handling errors, correct with retraining and/or disciplinary action;
Deligent attentiveness of GMPs, F.I.FO. of all inventory to include: perishables, first aid supplies, non- perishables, and OTCs;
Quality assurance implementation.
Professional Assistant Manager
Kroger/Frys-Phoenix, AZ
July 2022 to December 2022
Seasonal 5 Months
Quality Assurance;
Deligent attentiveness of GMPs, F.I.FO. of all inventory to include: perishables, first aid supplies, non- perishables, and OTCs;
Determine work assignments and priorities, as well as communicating task to delegate and the status of delegated task completion.;
Receiving shipments with disciplined accurate counts to match packing slips, inspection of inventory received for damages or missing items.
Use of various forklifts and pallet jacks;
Above and beyond customer service, with exceptional problem-solving and deescalation techniques to maintain customer satisfaction at the highest level. Professional Office Manager & Site Coordinator
Aspen University School Of Nursing Higher Education-Phoenix, AZ December 2021 to July 2022
Management, Supervise and Leadership
Priority in well being and safety of all staff and students. Training Medical Support Staff and Collaborates with Physicians, Mid-Level Providers, Nurse/ Nurse Managers.
Oversee and support the effective running of the University front office including all administrative personnel.
Created efficient and organized scheduling for professors, students and all support staff. Maintained and implemented detailed class scheduling, training, including laboratory hands-on training to reflect real life career duties per National / State laws and regulations. Deligent and attentive inventory tracking of all supplies needed to ensure professors have all tools to instruct / teach at the highest levels. Including students to have at their hands the latest tools for them to reach the furthest levels of their careers after graduation. Professional Lead Correctional Health Technician
Maricopa County Correctional Health-Phoenix, AZ
June 2021 to January 2022
Covid 19 pandemic contract;
Support, oversee, monitor, along with training medical support staff and collaborates with physicians, mid-level providers, nurse managers;
Determine work assignments and priorities, as well as communicating task to delegate and the status of delegated task completion.;
Manage, review, and update outcome of patient data findings; Maintain timely, ongoing verbal communication in order to assure good care of patients; Oversee and support the effective running of the clinic; Responsible for collecting, collating and entering required data information into the applicable database or format in an accurate and timely manner;
Treats each patient in a manner that preserves and supports patient confidentiality, patient rights, and patient dignity;
Manage medical supply inventory on a daily basis including orders and stocks supplies; Assists any patient with wound care and personal hygiene as needed; Strict adherence to keeping a clean, orderly, and safe functional work environment; Escorts and monitors patients to off-site appointments; Phone coverage and triage of calls when necessary; Exceptional performance of medical assistant duties at county correctional center; Screening Potential Admissions by verifying criteria has been met, request TB clearance(chest x-ray) along with injection site reaction;
Verify hospital administration clearance, Send Information via e-mail to Administration/Physicians for review/evaluation.
Professional Medical Coordinator & Medical Assistant Circle the City Health Care for The Homeless-Phoenix, AZ July 2020 to July 2021
Covid 19 pandemic contract;
Obtained and maintained AZ DOT License for driving operating of Outreach Mobile Clinic to various parts of the valley to provide healthcare,
Supervise along with training Medical Support Staff and Collaborates with Physicians, Mid-Level Providers, Nurse/ Nurse Managers throughout each shift to determine work assignments and priorities, as well as communicating task to delegate and the status of delegated task completion; Review and correct outcome of patient data findings; Maintain timely, ongoing verbal communication in order to assure good care of patients and the effective running of mobile clinic & primary clinic site;
Responsible for collecting, collating and entering required data and information into the applicable database or format in an accurate and timely manner, Treats each patient in a manner that preserves and supports patient confidentiality, patient rights, and patient dignity;
Checks inventories on a weekly basis, orders and stocks supplies; Assists any patient with personal hygiene as needed, performs other duties as required with Initiative; Monotors, assures a clean, orderly, and functional safe work environment; Escorts patients to off-site appointments as assigned or delegates in efficient manner; Coordinates patient transportation;
Phone coverage and triage of calls when necessary; Performs additional duties as driver when assigned to mobile clinic; Screening Potential Admissions by Verifying criteria has been met, request TB clearance(chest x-ray), Verify hospital administration clearance,
Request medical records efficiently, including PICC line information; Verify insurance information if applicable, Update patient report forms, vital sheets, with strict detail; Assist practice management when necessary.
Professional Assistant Inventory Manager
Napoleon-Lynx NSW-Phoenix, AZ
September 2018 to September 2019
Professional, Strict, and Extreme Attention to Detail in all Inventory Counts weekly, monthly & annually; Cross trained in administration management;
Consistent above and beyond customer service;
Devise & optimize implementation of modern ways to optimize inventory control procedures, sales, and precise cash handling; Inspect all levels of business supplies and raw material to identify shortages; Ensure product stock is adequate for all distribution channels for imperative continuous cover of direct demand of all customers/clients;
Excellent recording of daily deliveries and shipments to reconcile inventory; Manage & use of software to monitor demand along with documentation of characteristics of inventory; Deligent order placement to replenish stock
avoiding insufficiencies or excessive surplus; Analyze data to anticipate future needs; Evaluate suppliers to achieve cost-effective deals and foremost maintain trust relationships; Collaborate with warehouse leadership & employees along with other staff to ensure business goals are met;
Report to upper management on stock level issues;
Train, supervise and orientation of new employees on correct Good Manufacturing Practices (GMPs,) F.I.F.O;
Diciplined & diligent inventory rotation, restocking. Professional Front & Back Office Medical Assistant Desert Family Physicians-Mesa, AZ
January 2017 to February 2018
Post payments, Cash Handling, makes sales and charges to patient accounts participated in billing process.;
Facilitated insurance verification and input data in a timely manner; Control and create physician correspondence; Profesionally triage all calls and inquiries in efficient manner and prioritize based on medical emergencies; Manage scheduling appointments & greet patients;
Diligent verification of multiple insurance coverage prior to patient appointment and medical examinations,
Front office administrative management;
Daily incoming/outgoing phone calls with various diagnostics centers keeping confidential patient results; Strict quality control, management, ordering, temp control of all vaccines; Precise maintaining of medical records, to include scanning all documents into EMR -Athena-Net; Strict detailed completion of all health examination forms and updating all vaccinations in patient records; Managed and maintained medical office housekeeping; Management of appointments and outpatient procedures; Setup and escort patient to examination rooms;
Interview patients and measured vital signs, such as pulse, temperature and blood pressure with attention to detail with high accuracy; Provided administrative support to medical office when requested or self identified
Precise filing and maintaining office payment log.; Maintained patients appointments, according to physicians schedule in event of a physician call out or personal matter;
Handle data and completed entry tasks efficiently & accurately; Maintained utmost confidentiality of patient information per HIPPA; Effective and diligent posting charges and collecting co-payments precisely; Manage and oversee all responsibilities of running check in and check out areas in medical office; Computerized medical records management using various EMR systems; Consistent professional on time management of opening medical office; Secure medical office at the close of each day.
Professional Senior Lab Plasma Processor, Phlebotomist, Donor Support Technician
CSL Plasma-Tempe, AZ
June 2015 to June 2016
Perform sterile technique according to OSHA, FDA, and Company S.O.P in performing precise phlebotomy with little to no discomfort to donor for successful and accurate collection of plasma in a high volume, high capacity, fast pace center;
Collect plasma samples and moving plasma units to freezer to ensure product quality; Management, monitoring and logging of freezer & refrigerator temperatures so to immediately inform Management and Quality Assurance personnel if equipment is not functioning properly; Ensure plasma units are properly stored and inventoried according to OSHA, FDA, S.O.Ps; Scan samples into Mail-Docs;
Use of sterile technique to draw samples and use heat sealer to maintain the integrity, sterility and quality of plasma samples; Accurate and legible recording and maintenance of data in charts, records as outlined in S.O.P's.
Manage & documentation of biohazard waste disposal logs; Conducts daily calibration of equipment according to Center S.O.P & P.O.P; Maintain clean efficient work environment also ensure sufficient operating supplies and forms are available as needed;
Strict adhering to all policies & procedures; Strict confidentiality of all personnel, donor and center information
Combat Medical Logistics Specialist/Combat Field Medical Specialist U.S. Army-Fort Bliss, TX
June 2006 to November 2014
Above and beyond the call of duty in
O.E.F. (Operation Enduring Freedom) in all Afghanistan cities, provinces, villages and F.O.B; Priorty being saving and preserving life in combat, forward operating base hospital, including military base installations; Combat theater and missions first responder to assess causality to provide First Aid and Combat Life Saving Aid, Emergency medicine;
Management Experience;
Supervisory Experience;
Team Leadership Experience;
Budget Management;
Documentation/Record Keeping;
Inventory Management;
Distribution/Logistics Management;
Medical Equipment Operation, Maintenance; Packaging & Labeling; Quality Control Management;
Process Analysis and Improvement; Shipment/Transportation Planning; Air & Land Cargo Palletizing;
Utilized a variety of Forklifts;
Humanitarian Experience
Winning the hearts and mind of local nationals.
Professional Phlebotomist/Lab Plasma Processor
Grifols/BIOMAT-Phoenix, AZ
January 2013 to January 2014
Precise phlebotomy with little to no discomfort to donor for successful and accurate collection of plasma in a high volume, high capacity, fast pace center according to OSHA, FDA, and Company S.O.P; Above and beyond bed side mannerism including donor customer service. Use of sterile technique to draw samples and use heat sealer to maintain the integrity, sterility and quality of plasma samples;
Efficient scanning samples into Mail-Docs;
Accurate and legible recording and maintenance of data in charts, records as outlined in S.O.P's. Manage and documentation of biohazard waste disposal logs; Conducts daily calibration of equipment according to Center S.O.P & P.O.P; Maintain clean efficient work environment also ensure sufficient operating supplies and forms are available as needed;
Strict adhering to all policies & procedures; Absolute adherence to HIPPA and confidentiality of all personnel, donor and center information;
Collect plasma samples and moving plasma units to freezer to ensure product quality; Management, monitoring and logging of freezer and refrigerator temperatures so to immediately inform Management and Quality Assurance personnel if equipment is not functioning properly; Professional Internship/externship
HealthSource Of Arrowhead Diane Sirdch DC-Peoria, AZ January 2010 to June 2010
Conduct therapeutic ultrasounds;
Electrical stimulation therapy;
Decompression table therapy;
Heat therapy;
Physical therapy exercises & stretching;
Cervical adjustments;
Interview, record, update and manage patient medical history, vitals, and test results in paper medical records & EMR systems;
Prepare treatment rooms for examinations;
Assist patient to examination rooms and prepare them for the physician; Educate, prepare and administer medications as directed by a physician; Explain treatment procedures;
Collect, log, and prepare laboratory specimens for testing; Education
Medical Office Management in Medical Assisting
Apollo / Carrington College - Phoenix, AZ
June 2009 to June 2010
Diploma
Bel Air High School - El Paso, TX
May 2006
Skills
• Military
• Customer service
• Order entry
• Microsoft Outlook
• Heavy lifting
• Employee Orientation
• OSHA
• Microsoft Office
• Profit & loss
• CPR
• Communication skills
• English
• Shift management
• Quality assurance
• Medical records
• Human resources
• Warehouse management system
• Transportation Planning
• Assembly
• Experience Administering Injections (10+ years)
• Data management
• EMR systems (10+ years)
• Management (6 years)
• Forklift
• Experience with children (6 years)
• Research
• Computer literacy
• Insurance Verification
• Vital signs (10+ years)
• Recruiting
• Mentoring
• Continuous improvement
• Customer relationship management
• Clerical experience
• Operations management
• Manufacturing
• Typing
• Laboratory experience
• Logistics (10+ years)
• Microsoft Word
• Data collection
• Marketing
• Team management
• Leadership
• Laboratory experience (6 years)
• Warehouse experience (10+ years)
• GPS
• Cash handling
• Payroll
• Phlebotomy (10+ years)
• Administrative Experience
• Warehouse management
• Medical office experience (10+ years)
• Childcare
• Cash register
• Retail sales
• Sales
• Leadership (10+ years)
• Medical Scheduling
• Venipuncture (10+ years)
• Account management
• Hospitality
• Quality control
• Security
• Practice Management
• Patient Care
• Front desk
• Computer skills
• Cooking
• Microsoft Excel
• Inventory control (10+ years)
• Interviewing
• HIPAA
• Property management
• Medical terminology
• Writing skills
• Conflict management
• Triage
• Customer Service (10+ years)
• Athenahealth
• Medical Terminology (10+ years)
• Store management
• Clerical Experience (6 years)
• Quality Assurance (10+ years)
• Anatomy Knowledge
• HIPAA (10+ years)
Languages
• Spanish - Fluent
• English - Fluent
Military Service
Branch: United States Army
Service Country: United States
Rank: E6-Staff Sergeant
May 2006 to November 2014
O.E.F
OPERATION ENDURING FREEDOM
AFGHANISTAN
Commendations:
AFGHANISTAN CAMPAIGN MEDAL WITH CAMPAIGN STAR
ARMY COMMEDATION MEDAL 2
NATIONAL DEFENSE SERVICE MEDAL
AFGHANISTAN CAMPAIGN MEDAL
GLOBAL WAR ON TERRORISM SERVICE MEDAL
HUMANITARIAN SERVICE MEDAL
ARMY SERVICE RIBBON
OVERSEAS SERVICE RIBBON
ARMED FORCES MEDAL WITH "M" DEVICE
NATO CAMPAIGN MEDAL
C.M.B.
Certifications and Licenses
Driver's License
November 2009 to Present
ACTIVE
Secret Clearance
February 2007 to Present
Military Top Secret Clearance
BLS Certification
CPR Certification
CPR/BLS
September 2020 to September 2022
1. National CPR Foundation Provider Card
• Infant Child, Adult
• ID# 57983
1. BLS for Healthcare Providers and Professional Rescuers
• Brad Leakey CPR PLUS+
• Registry No. #27399
• Training Center ID CPRP19