Business Development Inside

Global ConneXions Inc.

CATALINA POLO

INSIDE BUSINESS DEVELOPMENT SUPERVISOR

Inside Business Development professional experience comprehensively managing organization operations and delivering organizations goals to meet customer commitments and exceed expectations. Dynamic skills responsible for the production and execution of strategic planning, building sales strategies scheduling and tracking projects and process that often-included ambiguity and complex hurdles in a fast-paced dynamic environment. Bilingual English / Spanish.

• Communication • CRM • Strategic Business Planning

• Leadership & Team Building

• Problem Solving

• Management

• Process Improvement

• Training & Development

PROFESSIONAL EXPERIENCE

Cadogan Tate Fine Art & Interior Designer Services 2022 - Present Inside Business Development Supervisor

• Achieved over $1.2M in revenue from B2B in Q1-Q4 of 2023-24

• Managed inbound and Outbound national and international shipments

• Build, manage, qualify, and maintain a database of clients and prospects that is aligned to the business opportunity in the market from Logistics, Manufacturing

• B2B Sales effective phone calls and in-person visits, which foster a consultative relationship and increased business with the client

• Experienced leveraging CRM, Salesforce, LinkedIn, LinkedIn navigator and other prospects tools providing sell value of support customers in achieving their business goals

• Effectively recruit, interview, retain, coach and develop Talent, understanding their needs and helping them meet their professional goals

• Recognized as top Inside Business Development by leadership with strong capacity articulating industry and value proposition to address customer pain points

• Work with a unit partner to effectively manage the profitability of your business including volume and pricing.

• Established and lead biweekly meetings with management to analyze productivity and implement action plans

• Successfully growing active clients from within by 20% by building relationships and finding pain points HSBC Bank 2016 – 2021

Lead Teller

• Assess and effectively coaches and leads the branch team by ensuring proper review and coordination of all financial activities ( Cash, ATM management etc. )

• Liaison with community leaders and clients identifying need with customer satisfaction accomplishing 5-star rating

• Conducted market research, gather information building potential client leads and established appointments for branch manager

• Provided P&L feedback and periodic reports to stakeholders saving the organization annually over 150K of unnecessary fees

• Propose ideas to improve provided services and event quality through building relations with third parties

• Organize, plan and manage all branch special events within the community

• Ensure compliance with insurance, legal, health and safety obligations during before, during and after events

• Conduct pre - and post - event evaluations and report on outcomes leading team and staff to learn from lessons learned from each event

EDUCATION

Associates Degree Liberal Arts

TRAINING CERTIFICATIONS License in Financial, Investment and Insurance Tax Preparer Certificate

Software: Microsoft Office, Access, Word, Excel, PowerPoint, OneNote, Outlook, Project, SharePoint

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