Customer Service Data Entry
Resume:
Pleshette Richmond
St. Charles, Mo 63304
Email: ************@*****.***
SKILLS
Customer Service
Data Entry
Multi –Tasking
Problem Solving
Time Management
Organization
Leadership
Teamwork
Critical Thinking
Conflict Resolution
Interpersonal Communication
Sales
PROFESSIONAL EXPERIENCE
Experienced Customer Service Professional with backgrounds in:
Hotel Hospitality
Call Center
Event Planning
Receptionist
Office Clerk
Leasing Manager
Collections
Customer Service
Reservationist
08/2019- To Present
Caregiver Emerest Home Health Saint Louis, MO
Provide assistance and compassion to elderly seniors
Assist with dietary plans, physician visits, errands, and personal care
Care for wounds or affected regions, distributes and prescribes medications, establishes great rapport with each and every patient / client
9/2019-7/2020
Bank Teller St. Johns Bank and Trust Saint Peters, MO
Greeted and assisted current and potential new customers
Cash handling, transaction processing, and knowledge of banking software
Problem solving, attention to detail, and accurately and efficiently carried out tasks
Complied with federal rules, guidelines, and regulations
02/2017- 2024
Front Desk Agent Hilton Hotels Saint Charles, MO
Greeted and thanked guests in a sincere and friendly manner
Checked guests in upon arrival and out on departure
Posted charges to appropriate guest accounts and resolved complaints
Complied with company procedures and safety policies
7/2011-10/2012
Receptionist Gannon Properties Maryland Heights, MO
Assisted and greeted prospective residents, vendors, contractors, and salesmen
Answered multiple phone lines and utilized office equipment such as fax, copier, 10-key, etc.
Collected monthly rental payments from residents
Prepared tour and move in packets for new residents
Provided tours of model apartments to prospective residents
EDUCATION
2012 FOREST PARK COLLEGE St. Louis, MO
Volunteer for various charitable organizations:
St. Louis Zoo Life Skills Foundation Epworth Children’s Home
American Kidney Foundation Leukemia and Lymphoma Society Multiple Sclerosis
Arthritis Foundation Sheldon Concert Hall JADASA St. Louis
Contact this candidate