***** ******* **** *** *** ***
El Paso, TX *****
Mobile: 915-***-****
Email: **********@*****.***
Objective:
A highly organized and hard-working individual looking for a responsible position to gain practical experience. Highly resourceful, bilingual, solutions-oriented professional. Aiming to secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills. Professional Experiences:
Deployed Services LLC
164 Mc Pike Road Rome Ny 13441
Porter III (Superior Supervisor)
(June 2023-Current)
Duties, Accomplishments, and Related Skills:
- Under the guidance of the Assistant Site Manager, managed overall field services, operations, and functions in assigned area including post reviews, specialist inspections, emergency response, client liaison, post order compliance reviews and special projects as assigned.
- Performed all duties in accordance with client policies and procedures and all state and federal regulations.
- Supervised Porter I, Porter II, and other company personnel assigned to one or more posts at client site.
- Ensured that all post orders are followed, that established rounds are completed, and that adequate reports are filled, notify proper authorities and client emergency situations. Daisy I Munoz
About Me:
I am a proactive, creative, and responsible person, with ease in establishing excellent interpersonal relationships. I’m characterized by being an agile, committed and resourceful person. I have an entrepreneurial attitude, great personality and a team player.
Professional Experience (cont’d)
- Coach and discipline personnel as appropriate, seek advice from company management or designated representatives appropriate, meet personally with employees and documents coaching and disciplinary actions.
- Train Porters II and other company personnel, review post orders and other details of assignments with subordinates.
- Assist in the submission of payroll and personnel information to the companies designated.
- Prepare, file and submit various reports as required.
- As delegated, carried out or assisted with security assessments and site survey. Also, in development of safety initiatives.
- Created processes and procedures to improve efficiency and profitability and contract compliance.
- Conduct analyses of operational performance and data, gather information, and assist in implementing corrective action.
- Provide input to company initiatives, promptly assist in the resolution of legal, financial, human resources, and administrative issues.
Kelly Services Global LLC
Ste 401 A 999 W. Big Beaver Rd.
Troy, MI 48084
Accounts Receivables Representative (ADP Inc)
(August 2022-February 2023)
Duties, Accomplishments and Related Skills:
- Researched and identified discrepancies, made system corrections when needed, provided documentation to clients and collected unpaid balances.
- Organized regular meetings with operation and division managers to facilitate communications with clients and boost payments process.
- Conducted a detailed review of contracts to ensure accuracy of all billing terms.
- Minimized over 60 and 120 outstanding balances.
- Managed approximately $250M in billings and collections.
- Formulated weekly and monthly reports to analyze unbilled balances, cash flow, and processing of subcontractor invoices.
- Processed credit applications & updated information on invoices.
- Monitor customer account details for non-payments, delayed payments & other irregularities.
- Maintain accounts receivable customer records.
- Responsible for working with collections to transition past due accounts to the proper status.
- Routinely contacted clients with balances over 60 – 120 days past due to resolve delinquencies.
- Interfaced with clients to bring accounts current with suitable repayment plans.
- Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
Professional Experience (cont’d)
- Kept accounts receivable tracking database current with relevant client information, collection and billing progress and program changes.
- Evaluate open accounts to look past due balances and pursue collection strategies. CASEEM Staffing
6420 Gateway Blvd East
El Paso, TX 79905
Human Resources Representative
(February 2022- August 2022)
Duties, Accomplishments and Related Skills:
- Provide clerical and administrative support to Human Resources executives
- Compiled and updated employee records (hard and soft copies)
- Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc.)
- Coordinate HR projects (meetings, training, surveys etc.) and take minutes
- Deal with employee requests regarding human resources issues, rules, and regulations
- Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)
- Communicate with public services when necessary
- Properly handle complaints and grievance procedures
- Conduct initial orientation to newly hired employees
- Prepare a package for every new hire with (application, W4, I9, E-Verify, Background check, drug test form, direct deposit form, etc.)
- Order flight tickets for every new employee going out of El Paso TX to a foreign project.
- Maintain good communication with Human Resources from foreign companies.
- Make and process all invoices from (Enterprise, Home 2 Hotel, Sun Travel, Chevron credit card, etc.)
- Process Payroll every week.
- Make a report with all new hires and termination dates of the contract for every employee.
- Scan all new hires and download to a database (DREAM)
- Provide write-ups to employees and termination contracts when instructed by Management.
- Handle unemployment request form from Texas Workforce (TWC) and any request from DOL. Ranco Response LLC
73 S. College St.
Statesboro, GA 30458
Human Resources Representative
(September 2021- February 2022)
Duties, Accomplishments and Related Skills:
- Create, implement, and evaluate all human resource department policies, procedures, and structures. Professional Experience (cont’d)
- Manage health and life insurance programs.
- Design and implement effective training and development plans.
- Perform quarterly and annual employee performance reviews.
- Ensure all employee records are maintained and updated with new hire information or changes in employment status.
- Identify the company’s hiring needs and manage the recruitment process to ensure it runs smoothly.
- Track department budgets.
- Respond to employees’ queries and resolve issues in a timely and professional manner.
- Coordinate necessary information with subcontractors and employees for daily reports.
- Collect timesheets and payroll entries.
- Audit and validate subcontractors time sheets.
- Apply E Verify to every employee.
- Check every W4 and I9 for every employee.
Teachers Federal Credit Union (TFCU)
12020 Rojas Dr.
El Paso, TX 79936
Records Retention Specialist I
(2019 January -2021 September)
Duties, Accomplishments and Related Skills:
- Assumes responsibility for effectively completing assigned duties successfully.
- Skilled in the operation of standard office equipment. Ability to utilize various computer software programs such as Outlook, Word, Excel, etc.
- Maintains the filing and storage system, keeps shelves clean and orderly, files cases and documents into their proper locations.
- Ability to handle multiple tasks and work well under pressure.
- Gathers and organizes a variety of data and information.
- Maintains records, logs, and schedules; prepares clear, concise, and accurate reports as required.
- Inspects the images for accuracy, completeness, clarity, and or defects.
- Maintains good working relationships and communication with Credit Union personnel and with management.
- Kept management informed of area activities and of any significant problems. • Attends and participates in meetings as required.
- Assumed responsibility for related duties as required or assigned.
- Completed special projects as assigned ahead of schedule or in a timely manner.
- Complied with all Bank Secrecy Act (BSA) rules and regulations.
- Attended required annual BSA training.
- Actively participates in and completes all ongoing required loan training and attends all scheduled meetings.
Professional Experience (cont’d)
Teachers Federal Credit Union (TFCU)
12020 Rojas Dr.
El Paso, TX 79936
Title clerk
(2018 -2019 January)
Duties, Accomplishments and Related Skills:
- Title transfers from one state to another.
- Requested duplicate titles from DMV.
- Handle Paid Off Report
- Release title to correct dealer or member.
- Provide a release of a lien to some dealers or members.
- Pull every file that is paid off and create reports of all paid off files.
- Send all paid off files to Sun city facility.
- Verified and handled various Gap and State National insurance.
- Ensured and verified when needing cancellations or calculations of post amounts for refund (GAP).
- Handle a Voucher for each member that is refunded for those calculations.
- Email dealers requesting GAP refund for our members.
- Receive checks for Gap Refund and deposit into the member's account. Border Network for Human Rights
2115 N Piedras
El Paso, TX 79930
Office Manager and Administrative Assistant
(2015 April – 2017 July)
Duties, Accomplishments and Related Skills:
- Assist bookkeeper in daily data entry of income and expenses and any other matters related to keeping books updated.
- Serve as receptionist, answer phone calls, and take messages.
- Carry out administrative duties such as filing, typing, copying, binding, scanning, etc.
- Created and maintained a Border Network staff and allied database.
- Coordination with the USG (Border Patrol) or El Paso City officials for any special events.
- Ensured all necessary permits and documents for events were processed and turned in on time.
- Checking and distributing documents and correspondence. Record keeping and inventory.
- Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
- Ordering printed checks and writing checks. Updating and maintaining database.
- Knowledge in various systems, such as QuickBooks, for payroll and invoicing.
- Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
- Organize travel arrangements for senior management. Education:
Southwest University
El Paso, TX
Associate Degree (2014 November)
Major: (Associates in Business Management and Accounting Systems) Additional Skills:
- MS Office, Word, Excel, Power Point, QuickBooks.
- Knowledge of Management methodologies, techniques, and tools.
- Knowledge of information technology applications, systems, and processes
- Knowledge of change management techniques Organizational and Planning skills
- Oral and written communication skills (Spanish/English) References:
1. Mr. Andy Zamarron
a. Assistant Site Manager (Deployed Services)
b. 915-***-****
2. Mr. Keith Browning
a. SR Project Manager (Ranco Response LLC)
b. 337-***-****
c. *****@*******.***
3. Mr. Norbert J Prats
a. Program Manager (Sanford Federal Inc)
b. 915-***-****
c. *******.*****@*******.***
4. Ms. Guadalupe Medina
a. Manager (Caseem Inc)
b. 915-***-****