Inside Sales Customer Service

Fred J Allen:

*************@*****.*** /717-***-****

As an Inside Sales Professional/ Customer service for 25-+ years - I take great pride in having built my career, on Relationships, Trust, Respect for confidentiality, Honesty, being Optimistic, Persistent not pushy, and coaching & educating prospects and corporate clients to the best of my abilities throughout the prospecting and qualifying process & Closing process. Using a consultative sales approach rather than slam the offer down their throat approach. Resolving problems before they reach crisis stage, writing sales scripts, and finding the right solution to make the sale

My goal : Is to build new relationships and continue to build existing business with companies or Consumers, as well as start-up firms with your companies services products WORK EXPERIENCE:

Windows By Anderson: 01/202*-**-******

Making 150 + calls to residential home owners to set appointments for demonstration of our windows and doors that the company installs.

DTM Managed Solutions: Inside Lead Generation Sales/ 2/2020 -12/2022 Researching Linkedin Navigator to generate leads. Making 100+ cold calls a day speaking to CIO and IT maintenance managers to help them improve their IT network by helping companies manage the security of their IT Network as well as staying incompliance: Major accomplishments. Which include identifying and resolving problems with their network before they reach crisis stage. Writing sales scripts, and finding the right solution for their network. Staying in compliance: Major accomplishments. Which include identifying and resolving problems with their network before they reach crisis stage. Writing sales scripts, and finding the right solution to make a successful sale, establishing long term relationships with customers

Central Dispatch Logistic Staffing: 1/2017 to 12/1999 Inside Sales Lead Generator Representative:

12/6/2019:Making 150 calls a day, emailing mailing out information setting up call backs to make appointments for the outside sales. Using Salesforce entering in data from the calls updating contact information of decision maker, cold called business owners to sell staffing services to generate leads for using Google search,Linkedin navigator to find decision makers, cold calls business owners & HR managers to sell staffing services & generate leads for field sales representatives. Qualify what type of positions they are hiring for warehouse workers, forklift drivers, administrative personal,Negotiated contracts with vendors. Slashed payroll/benefits administration costs 30% pricing and fees, while ensuring the continuation and improvement of customer service

Inside Sales Representative Joerns Recover Care -

Charlotte, NC - April 2014 to December 2015:

Inside Sales lead generation: Calling Health Care facilities nationwide to sell durable medical equipment to CEO, Directors of nursing homes, Owners of health facilities, also generating leads for outside account executives to increase sales for the company. Inside Sales Representative XO Communications - Charlotte, NC - 08/ 2011 to 09/2013

Setting appointments for sales presentations of our IT services over telephone to IT managers and CEO & CFO Emailing request for meetings calendar invites, with our consultants setting appointments for presentations of SaaS, UCaaS, Cloud applications and VoIP. Conducting Webinar meetings with prospects to qualify their organizations needs for our services.products. Telemarketing appointment setter/sales of security systems CPI Security Systems 12/2008 to 9/2010 :Dialing 200 plus calls per day to business owner & residential homeowners to promote our services and set sales presentation appointment Telemarketing Manager,Trainer South East Staffing - Charlotte, NC - 7/2005 to 10/2008: Training 10 other telemarketers to cold call business owners and HR managers to promote company services. Using a consultative sales approach to qualify the prospect, find their hot buttons to emphasize their specific needs in sales presentation.