Administrative Assistant Supply Chain

NILIMA MADALAGI

Irving, Texas, USA ******************@*****.*** +1-224-***-****

Linkedin:linkedin.com/in/nilima-madalagi-683b2526a PROFESSIONAL SUMMARY

Detail-oriented Administrative Assistant with over 2 In USA+10 in India =12 years of experience optimizing office operations and improving organizational efficiency. Proficient in ERP systems, record-keeping, and process implementation. Adept at cross-departmental collaboration, regulatory compliance, and customer service excellence. Strong analytical and problem-solving skills with a track record of driving operational improvements. PROFESSIONAL EXPERIENCE

Administrative Assistant

Lightbridge Academy Irving, Texas, USA Apr 2023 – March 2025

Office Operations: Manage center operations, ensuring compliance and streamlined workflows.

• Ensuring smooth office operational work and organized procedures, maintaining an efficient work environment.

• Implementing data-driven solutions for supply chain management and parent engagement.

• Optimizing resource allocation, documentation management, and regulatory compliance.

• Enhancing parent satisfaction through effective issue resolution and communication.

• Implementing data-driven solutions for supply chain management and parent engagement.

• Liaising with administrative assistants to handle requests and queries from senior managers

Front Desk: Operating the reception desk, providing a welcoming environment and addressing day-to- day office needs.

• Back up for answering and directing phone calls

• distributing emails, correspondence memos, letters, faxes, and forms

• Collaboration: Collaborating with HR and other international teams to support company initiatives.

• Employee Welfare: Assisting in organizing welfare activities to enhance employee engagement and satisfaction.

• Office Maintenance: Managing office supplies, mail distribution, and upkeep of meeting rooms and common areas.

• Procurement and Invoices: Open purchase orders, monitor supplier invoices, and ensure accurate financial tracking.

• Facility Coordination: Coordinating with maintenance companies to maintain clean and functional office space.

• Security Systems: Oversee and maintain security systems, serving as the point of contact for after-hour communications.

• Marketing strategies: Oversee supply management and implement marketing strategies for operational efficiency.

• Vendor and Supplier Relations: Managing relationships with vendors, service providers, and the landlord, ensuring timely invoicing and payments.

• Visitor Assistance: Providing general support to visitors, ensuring a positive and organized experience. Sales Coordinator

Universal Construction Machinery & Equipment Ltd Pune, India Aug 2010 - May 2016

• Managed order acceptance using ERP, improving sales efficiency and customer satisfaction.

• Collaborated with design teams to create product codes, streamlining inventory processes.

• Generated detailed MIS reports, aiding strategic decision-making.

• Resolved dispatch issues to ensure timely delivery and improved client satisfaction.

• Conducted manual testing, identifying system improvements and reducing errors. Management Executive

Arsh Management Consultants Pvt. Ltd. Pune, India Sep 2009 - Apr 2010

• Managed recruitment by sorting resumes from job portals and coordinating interviews.

• Scheduled meetings and maintained executive correspondence.

• Generated consolidated reports for branches and resolved departmental issues.

• Ensured accurate documentation, payroll follow-ups, and interdepartmental coordination. ERP Sales Coordinator

Universal Construction Machinery & Equipment Ltd Pune, India Dec 2005 - Sep 2009

• Managed sales orders, invoices, and billing processes.

• Created and managed product codes, prospects, and sales inquiries within the ERP system.

• Communicated with sales, design, and production teams for seamless order fulfillment.

• Developed MIS reports for sales tracking, production planning, and dispatch coordination.

• Ensured data integrity and optimized ERP workflows to enhance efficiency. Office Assistant

Span Pumps Pvt. Ltd. Pune, India Jun 2005 - Dec 2005

• Managed front desk operations, correspondence, and office administration.

• Coordinated courier services, purchase orders, and inventory management.

• Assisted in secretarial activities and document handling. Data Entry Operator & Manual Tester

Quality Times Services Pune, India Aug 2004 - Jan 2005

• Performed high-accuracy data entry, achieving 40,000+ character entries daily.

• Conducted manual testing for data integrity in banking and voter registration projects.

• Ensured quality assurance and UI field optimization for efficiency improvements. EDUCATION

• Master in Personnel Management (MPM) – Pune University, India (2002 - 2004)

• Bachelor of Science in Physics – Pune University, India (2001) CERTIFICATIONS & COURSES

• Diploma in Manual Software Testing & Automation Tools Testing – Seed InfoTech Ltd.

• CPR Certification

• CCEI Certification

• MSCIT Certification

• Diploma in MS Office & Office Automation

SKILLS

• ERP Systems & Sales Coordination

• Administrative & Office Management

• Customer Service & Issue Resolution

• Documentation & Compliance

• Microsoft Office Suite (Excel, Word, PowerPoint)

• Process Implementation & Optimization

• Team Coordination & Problem-Solving

LANGUAGES

• English – Proficient, Hindi – Highly Proficient, Marathi – Highly Proficient, Kannada – Novice AWARDS: Received award for Appreciation towards company from “Universal”

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