Data Entry, Customer Service, Inside Sales, Accounts Payable
Resume:
Tammi Davis
Yukon, OK
********@*****.***
Professional Summary
Enthusiastic, detail-oriented, and well-organized individual with solid background in many fields that loves to learn new skills.
Authorized to work in the US for any employer
Work Experience
Administrative Associate
Motion Industries-Oklahoma City, OK
June 2024 to Present
• Performed data entry tasks accurately while maintaining confidentiality of sensitive information
• Responded promptly to customer inquiries via email/phone providing excellent customer service
• Maintained confidentiality of sensitive information and handled it with utmost care
• Maintained spreadsheets to track various metrics or data points
• Collaborated with cross-functional teams to resolve customer inquiries and disputes in a timely maner
• Utilized accounting software to process payments, track expenses, and generate invoices
• Ensured compliance with legal requirements related to invoicing and taxation regulations
• Processed and verified invoices, ensuring accuracy and adherence to company policies
• Implemented new billing procedures to improve efficiency and reduce errors Inside Sales Representative
Motion Industries-Omaha, NE
October 2017 to Present
Answered customers' questions regarding products, prices and availability. Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries. Determined needs, delivered solutions and overcame objections through consultative selling skills. Maintained friendly and professional customer interactions at all times. Collected information on sales and service issues to provide effective resolutions. Shipping/Receiving Supervisor
Motion Industries-Omaha, NE
September 2016 to October 2017
Copied, logged and scanned supporting documentation. Worked directly with sales and management to achieve timely delivery to customers. Verified data integrity and accuracy.
Responded to customer requests via telephone and email. Obtained documents, clearances, certificates and approvals from local, state and federal agencies. Accounts Payable Associate
Motion Industries-Omaha, NE
April 2015 to September 2016
Verified vendor accounts by reconciling monthly statements and related transactions. Reviewed each invoice and requisitions for payment approval. Charged pertinent expenses to accounts.
Matched purchase orders to invoices and logged invoices into the computer. Paid vendors by monitoring discount opportunities. Provided extensive clerical and administrative support to department staff. Followed up with customers to collect information and verify details. Performed general accounting functions.
Processed payments.
Performed administrative tasks such as recordkeeping, writing correspondence and gathering materials.
Researched topics and completed due diligence to resolve issues in a timely manner. Returns and Warranty Facilitator
Motion Industries-Omaha, NE
April 2015 to September 2016
Copied, logged and scanned supporting documentation. Analyzed departmental documents for appropriate distribution and filing. Verified data integrity and accuracy.
Entered details such as payments, account information and call logs into the computer system. Obtained documents, clearances, certificates and approvals from local, state and federal agencies. Performed initial client assessment and analysis to begin research process. Worked directly with Inside Sales, Customers, and Management to achieve customer satisfaction. Responded to customer requests via telephone and email. Receptionist
Motion Industries-Omaha, NE
October 2013 to April 2015
Monitored premises security, screened visitors, updated logs. Aggregated and prepared documentation and reports for office meetings, distribution, and filing. Provided clerical support to company employees, including copying, faxing and file management. Received and routed business correspondence to correct department or staff member. Answered telephone inquiries from clients, vendors and the public. Corresponded with clients through email, telephone, or postal mail. Kept reception area clean and neat to give visitors a positive impression of the company. Greeted customers and visitors in-person and via telephone calls. Answered inquiries and addressed, resolved or escalated issues to management personnel to ensure client satisfaction.
Secretary
Interstate Brands Company-Omaha, NE
December 2008 to November 2012
Processed and filed records.
Wrote and edited professional correspondence, memoranda and emails. Answered the phone by the second ring and greeted callers enthusiastically. Gathered, organized and modeled contract bid data for use in decision-making by school leaders. Ordered all office supplies including ink cartridges, toner, and paper. Carefully wrote down all phone messages and relayed them to the appropriate personnel. Built and updated Yearly Sales Forecast by product for Sales Manager. Assisted in preparing district informational materials such as brochures and newslette Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff, greeting the public, typing, proofreading, filing, sorting and handling incoming and outgoing mail.
Education
Some college
Skills
• Conflict management
• TELEPHONE (7 years)
• Accounting
• ECOS (Less than 1 year)
• MULTI-LINE (3 years)
• Research
• Clerical experience
• Proofreading
• INVENTORY (Less than 1 year)
• Customer service
• Inside sales
• Typing
• PeopleSoft
• DOCUMENTATION (4 years)
Additional Information
Skills
PeopleSoft Personable and outgoing
eCOS/COS Exceptional communication skills
MS Office Suite Problem-solving
Documentation and reporting Conflict resolution
Verbal and written communication Inventory management Multi-line telephone systems Punctual
Efficient and organized Attention to detail
Customer-service oriented Telephone skills
Contact this candidate