Data Entry Digital Marketing
Resume:
SHELLI PALKOVICS
******.*********@*****.***
LinkedIn Profile
Pleasant Prairie, WI
EXPERTISE
Google Workspace
Microsoft Office
Digital Marketing & Strategy
Community Management
Content Creation
Branding & Graphic Design
SEO & Audience Engagement
Data Entry & Documentation
Scheduling
Budget Management
Customer Service Communication
EDUCATION
Eastern Illinois University
Bachelor of Applied Sciences
SEPTEMBER 1998 - MAY 2004
PROFESSIONAL EXPERIENCE
DELACROIX DESIGNS - FREELANCE DIGITAL MARKETING & CONTENT CREATOR
APRIL 2024 – PRESENT
Manage and moderate Discord servers and Twitch streams, fostering active communities and overseeing digital events, member support, and content.
Create, schedule, and produce branded multimedia content—including tutorials and Shorts—for YouTube, TikTok, and Twitch, while maintaining cohesive visual branding.
Develop and execute digital marketing strategies based on engagement analytics to grow brand presence, improve audience retention, and drive traffic.
PETSMART — DOG TRAINER
JUNE 2018 - MARCH 2021
Managed client information and progress tracking, ensuring accurate data entry and clear communication for both group and private training sessions.
Developed and maintained schedules, efficiently managing client sessions and promoting timely updates.
Exceeded sales targets by tracking client progress and ensuring data accuracy to drive successful class promotions.
AMERICAN GIRL — CUSTOMER SERVICE ASSOCIATE
NOVEMBER 2015 - JUNE 2018
Accurately processed customer orders, inquiries, and complaints, achieving a near-perfect resolution rate.
Ensured accuracy in data entry during customer interactions, maintaining professionalism and empathy via phone and email.
Consistently met performance metrics, demonstrating attention to detail in all data handling and communication.
NICOR SERVICES — PROCUREMENT SPECIALIST
AUGUST 2005 - JUNE 2011
Managed procurement of HVAC supplies, utilizing Oracle systems to ensure accurate data entry for purchases up to and over $100k.
Utilized precise data tracking to collaborate with warehouse teams to maintain inventory levels and fulfill emergency service calls.
Developed and implemented a warranty parts procedure, ensuring accurate documentation and improving operational efficiency.
LAKESIDE CENTER — DISABILITY CASE MANAGER
JUNE 2004 - JULY 2005
Managed a caseload of 25 clients, providing individualized support in a work program for adults with developmental disabilities.
Designed daily tasks to promote independence and skill development, ensuring accuracy in tracking client progress and goals.
Addressed emotional needs, resolved conflicts, and ensured continuity of care through collaboration with home programs.
QUEST DIAGNOSTICS — DATA ENTRY CLERK
MAY 2003 - JANUARY 2004
Accurately entered and coded patient information into the diagnostic system, ensuring timely and precise updates.
Liaised with medical centers to resolve discrepancies, maintaining HIPAA compliance and data confidentiality.
Prepared, labeled, and organized specimens, ensuring accurate data handling and adherence to lab protocols.
CAREER SUMMARY
Experienced professional with a background in data entry, customer service, inventory management, and digital marketing. Proven ability to manage sensitive data with precision, engage online communities, and create branded multimedia content across platforms. Adept at adapting to new technologies, analyzing engagement metrics, and driving audience growth through targeted marketing strategies.
CERTIFICATIONS
QIDP - Qualified Intellectual Disabilities Professional
Certified Dog Trainer
Contact this candidate