APR **, **** • UNITED STATES • **** N. **TH ST., WACO, US, 76710 •
***************@*****.*** • 254-***-**** • 51277491 ANNA COLEMAN
CDL TRUCKING /PASSENGER DRIVER
PROFESSIONAL SUMMARY
Motivated and detail-oriented CDL truck driver who recently graduated from truck driving training school on April 6, 2025, and is seeking a full-time position in the transportation industry. Leveraging extensive experience in customer service, I bring a strong skill set that translates well to truck driving, including reliability, effective time management, and seamless problem- solving abilities. Proven interpersonal skills and professionalism enable me to interact positively with clients and colleagues, ensuring clear and professional communication at all times. Committed to representing the company with integrity and delivering exceptional service while adhering to safety protocols and industry standards. Ready to contribute to a dynamic transportation team and support operational success. EMPLOYMENT HISTORY
KITCHEN PORTER Oct 2024 - Present
Mr. Gatti's Pizza Waco
TEAM TRAINER Mar 2023 - Oct 2024
Taco Bell Waco
PRODUCTION LEAD Mar 2023 - Jul 2023
Hello Bello Waco
PRODUCTION, MACHINE OPERATOR Jan 2023 - Mar 2025
AllRec Award Waco
Ensure timely service by preparing quality ingredients, boosting customer satisfaction. Collaborate with kitchen staff to enhance efficiency, reducing wait times noticeably. Maintain kitchen cleanliness, adhering to health and safety standards consistently. Foster a supportive team environment, building positive relationships with colleagues. Implement new prep techniques, improving meal quality and presentation significantly. Train new team members, boosting team efficiency and cohesion. Implement training modules, enhancing employee performance and customer satisfaction. Facilitate team-building activities, fostering a positive workplace culture. Monitor training effectiveness, ensuring continuous improvement. Mentor new hires, improving collaboration and onboarding experience. Enhanced production efficiency, boosting output quality and reducing defects. Implemented quality control, ensuring product consistency and customer trust. Analyzed workflows, optimizing resources and increasing productivity. Coordinated schedules with teams, ensuring timely project completion. Led staff training, improving skills and team performance. Operated machinery with precision, enhancing efficiency and reducing downtime. Collaborated effectively to resolve equipment issues, minimizing production delays. Maintained accurate logs and quality checks, improving product consistency. Streamlined machine setup processes, leading to a 15% reduction in production time and enhanced overall output efficiency. Orchestrated training sessions for new operators, boosting team competency and fostering a culture of continuous improvement.
PRODUCTION Oct 2022 - Jan 2023
TATEX Print Company Waco Tx
CUSTOMER SERVICE REPRESENTATIVE Oct 2019 - Apr 2020 Empereon Constar Waco, Tx
CUSTOMER SERVICE REPRESENTATIVE Oct 2015 - Jul 2016 C3 Telecommunications Mcgregor, Tx
CUSTOMER SERVICE REPRESENTATIVE Oct 2014 - May 2015 General Dynamics Information Technology Waco, Tx
EDUCATION
HIGH SCHOOL DIPLOMA Sep 2008 - Jun 2009
Stars High School Waco, TX
SKILLS
Route Planning, Cargo Handling (Experienced), Safety Compliance (Experienced), Vehicle Maintenance, Logistics Coordination (Experienced), Regulatory Knowledge (Experienced), GPS Navigation (Expert), Problem Solving (Expert), Adaptability (Expert), Customer Service (Expert), Communication (Expert). Improved production workflows, boosting output and minimizing delays. Analyzed metrics, resolving bottlenecks for faster turnaround. Enhanced teamwork, fostering communication and accountability. Implemented quality controls, ensuring consistency and reducing defects. Optimized inventory management practices, achieving substantial improvements in stock accuracy and reducing excess inventory.
Orchestrated cross-functional training sessions, enhancing team skills and fostering a culture of continuous improvement. Ensured safe transportation of various goods.
Complied with stringent company policies and safety regulations. Demonstrated commitment to timely deliveries.
Streamlined order processing to improve delivery accuracy, resulting in noticeable gains in customer satisfaction and repeat business.
Fostered strong relationships with logistics teams to enhance communication, ensuring timely resolution of delivery issues and increased operational efficiency.
Managed and operated large-scale commercial vehicles for goods transportation Ensured compliance with safety regulations and company policies Utilized problem-solving skills to handle on-road issues effectively Contributed to the team's overall efficiency by maintaining timely deliveries Managed and operated large-scale vehicles, ensuring timely deliveries and enhancing customer satisfaction through reliable service.
Collaborated with team members to streamline logistics processes, fostering a culture of efficiency and shared accountability. Transported goods across locations, ensuring adherence to safety regulations. Maintained excellent customer service, resolving issues efficiently. Demonstrated proficiency in handling health insurance coverage calls. Delivered exceptional customer service, swiftly resolving inquiries and enhancing customer satisfaction through effective communication.
Streamlined transportation processes, ensuring timely deliveries and compliance with safety regulations, leading to improved operational efficiency.
Fostered a collaborative environment by training new team members, contributing to a cohesive team dynamic and improved service delivery.