Data Analytics Business Development

ANURAG VERMA

***** ******* **, ******, ** ***** +1-469-****-*** ***********@*******.***

PROFESSIONAL PROFILE

Highly accomplished Telecom Professional with proven expertise in driving strategic product and services solutions within telecommunications and IT sectors • Proven expertise in diverse wireless/wireline solutions, leveraging advanced technologies including AI, Cloud Computing, IoT (Internet of Things) and Network Telemetry Data Analytics to optimize service delivery and enhance customer experiences • Demonstrated strong track record in managing complex projects, leading high-performing teams, and fostering strategic partnerships to achieve business growth• Adept at developing and implementing innovative solutions, from Data Analytics, Enablement and Governance to Network Planning and Managed Services, with a focus on driving efficiency, automation, for data-driven outcomes.

SKILLS

Data Governance and Enablement Data Strategy Data Analysis Network Telemetry Data Analytics AIOps Insights Platform Data Quality Management IoT (Internet of Things) Solutions Business Development Product Management Cloud Computing Techno Commercial Program Management Project Management Portfolio Management Managed Services

WORK HISTORY

Data Enablement/Data Governance – Insight Global (Verizon) Irving, TX (Aug’2024 – Apr’2025)

Led product support for AIOps Insights platform process-driven development, user stories, design architecture, data-driven outcomes.

Enhanced existing process workflow for data enabling, data cataloging, Data definition, Data Source, Data Quality, Data Engineering, and Data Elements.

Experience in understanding business requirement gathering, business process flow, business process modeling, functional specification, business case analysis, quality assurance and testing

Extensive knowledge of using JIRA, Agile, Waterfall model

Experienced in interacting with business users and executives to identify their needs, gathering requirements and authoring Business Requirement Documents (BRD), Functional Specification Documents

Focus on product technology strategy for platform as a service, focusing on foundational DevOps framework.

Developing partner system requirements for easy onboarding of SI's, and technical partners to enable monetization channels.

Services Solution Manager – Nokia Inc. Dallas, TX (Sep’2022 – Apr’2024)

Led and Won Technical Support Services offering for Verizon Wireless worth $145M

Developed and sold services($17M) to major CSPs Rogers AT&T, Freedom, Bell Mobility, Eastlink

Created long-term business development plan to position services strategy, solutions

Innovated new sales initiatives Proactive Care, Multivendor Care, Predictive Care.

Demonstrated leadership in managing the complete services life cycle from RFQ to contract closure.

Led contract renewals to maximise on-time Contract renewals with minimal exposure.

Pioneered Network Management as a Service (NMaaS) for Enterprise & small customers.

Conducted negotiations with clients on the scope of work, SLA/KPI, and contractual obligations.

Introduction of new services like Smart Cabinet Solution to existing customer T-Mobile.

Developed and executed a strategic enterprise Microwave Channel Partner program for indirect customers.

Accomplishments Secured - Verizon 2023-24 Annual support contract ~ $145M Successfully Won - 5G mmWave technical support services business with Verizon Received - Sales Award for Verizon – Hardware Services 2023-24 ~ $4.7M Secured - Freedom mobile 2024 Annual support contract for $6.7M Won - Bell mobile Annual contract ~ $4.5M Led new sales initiatives – NMaaS, Network Modernization, etc.

Lead - Network Planning & Optimization Services – Global Services – Nokia, India (Aug’2018- Sep’2022)

Led, build, and manage creative, focused, customer driven teams to design competitive Services Solution for Network Planning & Optimization

Successfully led team to drive key strategic initiative, Digital transformation to drive business growth objectives.

Increased sales pipeline by Upsell program focused on Whitespace Analysis and Sales Push Workshops

Led services portfolio development, productization of sales collaterals for CSP & Enterprise Segment

Developed & launched Competence and Capability development program to train services team

Drove Value creation by introduction of new Service initiatives like Golden Cluster, MDT offering, etc.

Accountable for Automation & Optimization of processes, performance metrics

Led optimization and automation of processes through continuous improvement initiatives, performance metrics and benchmarking.

Accomplishments Won Global Business - Upsell program focusing on proactive & systematic cross sell ~ $4.5M Won - Business Excellence award - for centralization of Network Design activities Tool Automation program – Drive Zero touch environment driving efficiencies ~ 10% Introduction of new portfolio – Analytics, etc. Conceived new professional services with successful delivery Ramped up teams to drive business growth Globally

Lead - Care & Managed Services – Global Services – Nokia, India (Oct’2015- Aug’2018)

Led, developed and ramp up team of 65 professionals to drive Care Transformation journey by developing technical, cognitive competence

Successfully launched Care Digital engine - Automation program to cater long tail customers worth $50M revenue

Key focus to maximise Contract renewals revenue through potential upsells ($10M)

Innovated Service Portfolios to devise Customised Care solutions for systems deals in CSP and non-CSP domains.

Developed and program managed Care Costing & Pricing tool to optimise efforts and drive efficiencies (10%)

Drive Sales upsell strategy through sales push programs, workshops & whitespace analysis.

Building, developing, strengthening teams to support Managed Services opportunities across Global Markets.

Standardized Managed services solution offering with sales collateral driving optimisation.

Accomplishments Led-Drive4Growth Program generating revenue ~ $10M Build services – Knowledge Management Portal, Data repository to drive Standardization & Efficiency Developed new professional services Launched - Digital Engine to cater Long Tail Customers Ramped up team from 15 to 35+ to increase penetration across Markets

Managed Services - Solution Manager – Nokia Networks, India (Feb’2011- Oct’2015)

Identified and tapped customer opportunities by implementing Managed services business Models for key customers (Vodafone, Aircel, etc.) accounting to $50M annual business

Developed, positioned managed services Go to Market plans to capture new footprint and introduce new services.

Implemented and managed services solutions for new domains like Service Assurance, CEM and Predictive Analytics.

Introduced Innovative commercial Models to drive pricing strategy on value based selling approach.

Negotiated and managed contract, pricing, commercial, legal terms & conditions.

Drive effectiveness of delivery Model with key focus on automation, operational efficiencies to increase profitability.

Program management of third-party service providers to drive Nokia Partner ecosystem.

Steered special programs related to MS for the India region like MS Transformation, MS Portfolio Push etc.

Accomplishments Acquired & Won new managed services clients generating revenue ~ $50M Envisioned key strategic initiatives for MS Transformation - serviceability levers to save ~ $5M Pioneered innovative operations delivery Model to address VHA/Optus strategic objectives Fostered new services products like Service Assurance, CEM and Predictive Analytics.

Technical Skills

Certified SAFe 6 Scrum Master

Certified business analysts training from Trainsmart Academy in 2022

Proficient in Microsoft Office suite (Word, Excel, Outlook, PowerPoint), Knowledge of SQL

Educational Qualifications

Bachelor of Engineering (BE) in Electronics & Communications

Manipal Institute of Technology, Manipal, India

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