Customer Service Part-Time

*** ******** *****

Inman, SC *****

864-***-****

*******.********@*****.***

CEPHINA D. HARRIS

OBJECTIVE

To have a full or part-time job. Map out and take ownership of my career path. Career goal is to build and expand within a reputable organization where my expertise will be utilized.

SKILLS & ABILITIES

Organizational and time-management skills: excellent listening, speaking and writing skills: commitment to excellence and first-rate customer service: ability to present, communicate and collaborate with others effectively.

EXPERIENCE

Charles Lea Center, Spartanburg SC – January 2010 – March 2022: Customer Service Professional: Team building and leadership adaptability, problem solving and communication, effective learning resilience, project planning, culture awareness and time management. Advocate for individuals with learning and physical disabilities as well as those with behavior issues.

Charles Lea Center, Spartanburg SC – February 2001- January 2010: Recruited as a living support professional to work with adults with mental and physical disabilities as well as those with behavioral issues in a residential setting. Supervise the safety, health and whereabouts of each served individuals to ensure safe environment for colleagues.

EDUCATION

Spartanburg High School Spartanburg, SC, Graduated Class of 97

Spartanburg Technical College Nursing 2007-2009

COMMUNICATION

Passionate, dedicated worker offering 20 + years of experience of customer and human services. Performing in team support as well as supervisory roles. Noted throughout my career for consistently showing the ability to excel in customer interaction, assessment and resolutions.

LEADERSHIP

As a follower of the Golden Rule, I try to lead by example. Over the years I’ve learned the importance of setting goals and striving to overcome adversity in order to lead my peers in a positive way.

REFERENCES

Lakeila Young- Supervisor at Charles Lea Center 864-***-****

Tara Foster --Operational Manager at Charles Lea Center, 864-***-****

Codi Davis – Colleague 864-***-****

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