JUL **, **** • ENGLISH • BRONX, US, ***** •
************@*****.*** • +1-689-***-**** • NON-CDL CLASS C MANUEL RONDON PAREDES
Medical billing and coding
PROFESSIONAL SUMMARY
Medical billing and coding with over 14 years of experience, leveraging bilingual proficiency and strong leadership skills to enhance operational efficiency and team productivity. Proven track record in optimizing workflows and mentoring teams, resulting in significant improvements in customer satisfaction and service quality. Passionate about fostering a supportive and collaborative work environment while continuously advancing industry knowledge and skills. EMPLOYMENT HISTORY
SHIFT SUPERVISOR 2019 - Present
UPS Connecticut/ NY
STORE MANAGER 2017
Western Beef Supermarket Bronx, NY
DATA ENTRY Dec 2015 - 2017
Labcorp
Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
• Worked with coworkers to complete tasks.
• Responded quickly to meet customer needs and resolve problems.
• Committed to delivering excellent customer service while working in a fast-paced environment.
• Focused on learning new skills and staying updated with industry changes.
• Participated in ongoing training to enhance own job skills and knowledge. DELIVERY DRIVER/WAREHOUSE Jun 2013 - 2015
Valmar Surgical Staten Island, NY
Lead team to ensure efficient shift operations and customer satisfaction. Implement store procedures to maintain safety and security. Guide new hires in company protocols and culture.
Address customer issues promptly to enhance service quality. Executed efficient shift management practices, enhancing operational flow and achieving consistent on-time performance. Lead team to enhance store productivity and efficiency. Train staff on cash handling for accurate transactions. Interview and hire based on team requirements.
Resolve conflicts to maintain a positive store environment. Oversee operations ensuring efficiency and profitability. Streamlined store operations, enhancing team productivity and achieving noticeable gains in customer satisfaction. Fostered a collaborative environment by mentoring staff, promoting skill development, and building a cohesive team.
• Provided efficient and courteous service to customers at all times.Executed precise data entry with a focus on accuracy, resulting in enhanced data integrity and quicker report generation for stakeholders. Maintained comprehensive records and documentation, ensuring compliance with company standards and facilitating smooth audits.
Collaborated with team members to streamline data processing workflows, leading to noticeable efficiency gains and improved team morale.
Coordinate warehouse deliveries and pickups, optimizing routes for timely customer service. Ensure accurate package delivery by verifying addresses, enhancing customer satisfaction. Navigate routes using GPS, adhering to schedules, improving delivery efficiency. Manage concurrent tasks to meet delivery deadlines, demonstrating multitasking skills. Streamlined delivery processes to enhance route efficiency, achieving timely service and bolstering customer satisfaction. Utilized GPS technology to optimize navigation, leading to improved delivery accuracy and reduced operational delays. Coordinated with warehouse staff to ensure seamless pickups and deliveries, fostering teamwork and operational cohesiveness.
MAINTENANCE Nov 2011 - Jul 2013
Plated Events Bronx, NY
EDUCATION
ASSOCIATE'S DEGREE IN INFORMATION TECHNOLOGY Jun 2013 Monroe College Bronx, NY
HIGH SCHOOL DIPLOMA IN ARTS Jun 2009
International School For Liberal Arts Bronx, NY
Graduated with honors top of the class and the first class to graduate of ISLA COURSES
MEDICAL BILLING CERTIFICATION Mar 2024 - Present
AHIMA
SKILLS
Communication (Expert), Delivery, Shift Management, Warehouse Management, Customer Service, Microsoft Office, QuickBooks, Data Entry, Team Leadership, Logistics, Medical Coding, Medical Billing, JavaScript, Windows, Payroll, Bilingual, Team Collaboration, Sales Strategies, Risk Assessment, Time Management, Attention to Detail, Problem Analysis, Analytical Skills, Conflict Management, Project Coordination, Adaptability, Strategic Planning. LANGUAGES
English (Native), Spanish (Native).
REFERENCES
Carla saldaña, Bronxcare hospital (******@*********.***, +1-917-***-****); Xiomara hernandez, Pharma tech (********************@*****.***, 863-***-****). Conducted building inspections, ensuring safety compliance and operational efficiency. Managed repairs and maintenance, enhancing equipment longevity and performance. Installed and maintained systems, adhering to local and state regulations. Directed logistics for armored vehicles, optimizing operational readiness. Oversaw hydrovac truck maintenance, ensuring peak performance and reliability.