Front Desk Administrative Support
Resume:
Tamuka Pangirai
+263-***-***-*** ****************@*****.***
*** ********* ****, *********, ******
Professional Summary
Dynamic and results-oriented professional with a Bachelor’s Degree in Political Science and a solid background in administrative support, sales strategy, and marketing. Experienced in managing day-to-day office functions, coordinating marketing initiatives, tendering, and building strong client relationships. Proficient in digital tools, data analysis, and customer relationship management (CRM). Committed to delivering excellence through strategic thinking, effective communication, and a proactive work ethic.
Career Objective
To contribute to a progressive organization where I can apply my skills in administration, marketing, and sales to drive growth, improve operational efficiency, and deliver meaningful customer value. Work
Experience
Administrative Officer & Sales Manager
Gifts Global Company – Harare
July 2022 – December 2024
Oversaw administrative operations, documentation, and internal coordination to ensure efficient office functioning.
Conducted cold calls, client visits, and formal meetings to grow and maintain client relationships.
Successfully tendered for and managed high-profile contracts, including:
UNDP – Branded corporate gifts and 2024 medical scrubs
Ministry of Health – Zero Malaria Campaign T-shirts and giveaways
Zambezi River Authority – 2023 & 2024 corporate wear and year-round branded golfers
ZB Bank, Ministry of Tertiary Education, and Marondera Universities – Corporate and promotional materials
Developed and implemented an Excel-based pricing system using formulas to streamline quotations.
Introduced a new scrub organization system for in-store and storage efficiency.
Designed a monthly income and expense tracking system to support financial oversight.
Led digital and traditional marketing campaigns to improve client engagement and brand visibility.
Compiled and analyzed sales data, providing reports to management for strategic planning.
Front Desk & Admin Intern
Davewell Institution – Mutare
January 2021 – May 2022
Delivered front desk support by managing calls, appointments, and welcoming guests.
Maintained filing systems, correspondence, and other clerical duties.
Assisted in the coordination of meetings, events, and school records.
Contributed to student recruitment efforts by engaging with prospective students and parents.
Supported administrative logistics and institutional communications.
Education
Bachelor of Science Honors Degree in Political Science University of Zimbabwe
2018 – 2022 Class: 2.1
Advanced Level
Hartzell High School
2017 3 A-Level Passes
Ordinary Level
St Augustine’s High School
2015 8 O-Level Passes
Key Skills
Sales Strategy Development
Tender Management & Client Relations
Digital & Traditional Marketing Campaigns
Customer Relationship Management (CRM)
Office & Records Management
Market Research & Data Analysis
Excellent Communication & Interpersonal Skills
Microsoft Office Suite (Word, Excel, PowerPoint)
References
1. Ms. Nyasha Denhere
Supervisor – Davewell Institution
2. Admin
Gifts Global Company
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