Credit Card Customer Relations

SKILLS

MicrosoftOffice Programs Honesty Loan Processing Teamwork Record Keeping Money Handling Customer Relations Accuracy Bilingual (English and Arabic) Accounting

EXPERIENCE

Macys-customer

Experiences colleague Sterling heights June 2021-march2025

Sale credit card American express do refund help customer to find items for their

Occasion order online exchange purchases and address their need take care customer complain and solve issue to make them satisfied about the services. Adjust price.

Meijer-Auditor Roseville / Clinton township Aug. 2019 -June 2022

Run to sale Meijer credit card in two locations, share benefit to customers.

Validate account to ensure the financial record and the information systems in audit.

Certified the regulatory of account in certain specified qualification and adjust them.

Comerica bank- CSR Detroit oct 2018 -Aug2019

Accept retail & commercial deposit cash no cash handle personal and business finances, check the

Review transaction and take check orders .Assist and answer the customer inquiries including cross- selling other services. Process credit card and cash advances providing additional products personal check money order .Assist customer in accessing safety deposit boxes. Comply with all company policies procedures. Balance cash drawer and maintain adequate cash all time this includes buying and selling currency from the vault, some currency need convert.

Regency- Unit clerk Shelby June2017- Aug 2018

Provides indirect patient care and maintain health records,

Documentations. Keep charts. Audits health records. Collect loose filling papers

Dollar Tree- Cashier Clinton Township Aug 2015- Jun2017

A popular shopping destination that carries an exciting mix of merchandise that includes trusted national and regional brands.

Greet customers and process returns and exchanges of merchandise

Balance the cash register at the beginning and end of each shift

Answer customer’s questions and provide information about store policies

Stock shelves or mark prices on items

Bank of Baghdad-Branch manager Baghdad, Iraq Feb 2010 – Nov 2014

The Bank of Baghdad is one of the largest private commercial banks in Iraq, currently with 40 branches. Bank of Baghdad integrates technology and has a reputation for their superior customer service. The bank continues to evolve including the development of international partnerships international bank and has continued to grow and perform well despite the backdrop of volatile world financial markets, and the domestic instability affecting Iraq's economic development.

Generated financial statements and business activity reports for superiors

Made wire transfers and calculated money exchange rates, completed wire transfers

Monitored financial bank drawers and supervised employees

Trained and certified to provide signatures and authorizations for official documents

Tagged and monitored fixed assets of customers and businesses

Ensured that receivables were collected promptly

Bank of Baghdad-Assistant branch manager Baghdad Jun2006-Jun2010

Provided leadership in following bank policies and procedures

Maintained close communications with headquarters

Correlated business with the Central Bank of Iraq

Issued statements to customers via mailings

Provided information to the external accountant who creates the company’s financial statements

Traced the effect of actual and deferral transactions of financial statements

Accomplishment promotion signature grade A in embargo time.

Education

Bachelor of Science in Statistics, Administration and Economic University 1987

U.S. Equivalent of a Bachelor of Arts in Statistics via Educational Credential Evaluators Inc. 2016

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