Sales Representative
Resume:
Tamara Jacobs
Sr. Sales & Business Development Professional
Mount Juliet, TN 37122
****.********@*****.***
Professional Summary
Highly resourceful and multifaceted sales professional offering more than 25 years of diverse experience within the transit, school, and commercial vehicle industry. Recognized as a collaborative and business- savvy leader with a reputation for consistently penetrating new markets while maintaining a focus on building long-term client relationships. A persuasive negotiator and confident closer with an unmatched work ethic.
Authorized to work in the US for any employer
Work Experience
Sales Representative - Family Services
NorthStar Memorial Group-Nashville, TN
2023 to Present
• Provide guidance and support to families as they pre-plan their final celebration of life.
• Provide advice to bereaved families and help them make burial arrangements for their departed loved ones.
• Maintain positive communications with client families to answer questions regarding the burial process and often use their counseling expertise to help overwhelmed members cope with the loss.
• Make presentations at public events or clients’ homes to enlighten them about the facility’s services, as well as the importance of seeking professional support during such difficult times.
• Utilize various lead sources including web leads, direct mail responses, and prospecting. In-Home Personal Caregiver
Mother-Mount Juliet, TN
2022 to 2023
Full time caregiver for Mother that recently passed with cancer. One of the most important and fulfilling jobs of my life.
• Home management
• Medical advocacy
• Medicine management
• Help with person hygiene and care
• Meal preparations and feedings
• Help with transferring and mobility
• Transportation to and from medical appointments
• Financial management
Commercial Vehicle Consultant
MobilityWorks-La Vergne, TN
2021 to 2022
Provided ongoing support to existing accounts while dedicated to grow revenue with new opportunities.
• Research businesses that provide wheelchair accessible transportation services via the internet and open source tools for lead generation; ie. Google, Yellow pages, Reference USA, etc
• Call on businesses to establish contact and identify decision makers. Make 30-50 cold calls per day
• Enter lead information into Customer Relationship Management database - Salesforce
• Establish contact with small and mid-sized commercial and retail mobility dealerships to market our inventory on a dealer-to-dealer basis
• Build relationships with mobility dealers and sell existing inventory to them at wholesale prices when need to move aging inventory and increase overall volume
• Develop monthly inventory sheets to market available inventory to dealership partners
• Assist in the development of full-sized vehicle quotes, using company tools to correctly build vehicle quotes based on customer needs
• Quality Inspections before/after delivery
• Vehicle deliveries and customer training
Regional Sales Bid Executive
ALLIANCE BUS GROUP-Atlanta, GA
2018 to 2021
Recruited to serve as a senior sales executive to provide ongoing support to existing accounts while identifying and closing new opportunities. Clients include school districts, transit agencies, human resource agencies, churches, assisted living facilities, limo companies, and daycare centers. Recognized by leadership for achieving $6M in new sales ($600,000 in profit), in 2019.
• Built a consistent deep pipeline of qualified opportunities as a result of extensive prospecting, networking, industry trade shows, and client referrals.
• Diligently tracks and manages daily call reports, weekly sales, and overall territory analysis.
• Serves as the primary point of contact for clients on issues, questions, or additional order requests.
• Charged with completing and submitting RFPs for local and state government contract opportunities.
• Management of all awarded state vehicle contracts and order submissions
• Coordinate, attend and manage all Conference and Trade show events yearly
• Quality Inspections before/after delivery
• Process all required Federal, State and local documentation for delivery, vehicle titling and payments School & Transit Bus Sales Representative
CREATIVE BUS SALES, INC-Jacksonville, FL
2016 to 2018
Provided ongoing support to existing accounts while dedicated to grow revenue with new opportunities. Invested extensive time in researching market trends, new product features, and creative sales strategies.
• Coordinated and led vehicle demonstrations while managing the entire sales cycle.
• Serves as the primary point of contact for clients on issues, questions, or additional order requests.
• Diligently tracked and managed daily call reports, weekly sales, and overall territory analysis.
• Vehicle deliveries and customer training.
• Tradeshow and Conference Booth Hostess.
PM Sales & Rental Representative
CUMMINS CROSSPOINT, LLC-Nashville, TN
2015 to 2016
Tasked with identifying and closing PM maintenance contract sales and generator rental opportunities. Provided ongoing support to existing accounts while dedicated to grow revenue with new opportunities. Invested extensive time in researching market trends, new product features, and creative sales strategies.
* Built a consistent deep pipeline of qualified opportunities as a result of extensive prospecting, networking, industry trade shows, and client referrals. Regional Bus Sales Representative
RUSH BUS CENTER of ATLANTA-Atlanta, GA
2013 to 2015
Provided ongoing support to existing accounts while dedicated to grow revenue with new opportunities. Invested extensive time in researching market trends, new product features, and creative sales strategies.
* Diligently tracked and managed daily call reports, weekly sales, and overall territory analysis.
* Serves as the primary point of contact for clients on issues, questions, or additional order requests.
* Charged with completing and submitting RFPs for local and state government contract opportunities.
* Tradeshow and Conference Booth Hostess.
Regional Bus Sales Representative
LBS SOUTH, INC-Jacksonville, FL
2012 to 2013
Provided ongoing support to existing accounts while dedicated to grow revenue with new opportunities. Invested extensive time in researching market trends, new product features, and creative sales strategies.
* Coordinated and led vehicle demonstrations while managing the entire sales cycle.
* Diligently tracked and managed daily call reports, weekly sales, and overall territory analysis.
* Vehicle deliveries and customer training.
* Tradeshow and Conference Booth Hostess.
Regional Bus Sales Representative
CUMBERLAND INTERNATIONAL TRUCKS-Nashville, TN
2007 to 2012
Brought on board as the first/only member of the Bus Sales Department upon completion of Dealer agreement with IC Bus Manufacturer for the State of Tennessee with a focus on identifying and closing new opportunities throughout the state. Spearheaded quarterly vehicle service training for clients. Served as a primary contact for client issues, questions, or order requests.
* Won the IC Bus Diamond Club Award in 2009 for exceptional sales and service excellence before ending the award program.
* Built a consistent deep pipeline of qualified opportunities as a result of extensive prospecting, networking, industry trade shows, and client referrals.
* Coordinated and led vehicle demonstrations while managing the entire sales cycle.
* Diligently tracked and managed daily call reports, weekly sales, and overall territory analysis.
* Conducted all vehicle deliveries and customer training.
* Managed and coordinated all tradeshow, conference, and customer appreciation events. Ford Master Certified Service Advisor
CROWN FORD-Nashville, TN
2005 to 2007
Worked directly with customers to diagnose and confirm potential vehicle problems by conducting comprehensive inspections, leading test drives, and checking vehicle maintenance records. Verified warranty and service contract coverage and explained exclusions to clients in a professional and patient manner.
* Estimated the costs of materials, supplies, and labor; calculated charges to include deductibles.
* Prepared detailed repair orders by documenting symptoms, problems, causes, and recommended repairs; obtained approval signatures and entered order information into the service database.
* Maintained customer rapport by explaining estimates and expected completion, obtained the approval of estimates, answered concerns, and arranged towing and or temporary transportation.
* Obtained a Ford Master Certified Service Advisor certification Compliance Engineer
IC CORPORATION
1997 to 2004
• Accountable for preventing compliance issues by reviewing data with both the engineering planning and design team and to identify and resolve short-term and long-range issues.
• Researched applicable regulatory and industry compliance standards and helped develop company- wide compliance policies.
• Attend state and local student transportation meetings as OEM representative with dealer to discuss new manufacturer options to be added to school bus specifications for bidding/purchasing Warranty Administrator
IC Corporation-Conway, AR
1993 to 1997
Managed the entire warranty system to avoid potential financial risk to the company; ensured the prompt, efficient, and accurate completion of all warranty repairs. Accounts Payable Clerk (Temp) 1993
IC Corporation-Conway, AR
1993 to 1993
Keeping track of all payments and expenditures, including payroll, purchase orders, invoices, statements, etc. Reconciling processed work by verifying entries and comparing system reports to balances. Maintaining historical records.
Education
Associate in Culinary Arts
Penn Foster College - Scottsdale, AZ
2015 to Present
Skills
• Microsoft Outlook
• Project management (10+ years)
• Outside sales
• Customer Relationship Management (10+ years)
• Google Suite
• Commercial Driving (10+ years)
• Order entry (10+ years)
• Sales
• Microsoft Office (10+ years)
• Computer skills
• Technology sales
• Communication skills
• Product demos
• Pricing/Quoting (10+ years)
• Mechanical knowledge
• OEM Representative (10+ years)
• English
• Dealership experience
• Commercial vehicle
• Presentation skills
• Customer Acquisition & Retention (10+ years)
• Order management system (10+ years)
• Organizational skills
• Market Research & Analyst (10+ years)
• Dealership experience (10+ years)
• Microsoft Excel
• Quality control
• Tradeshow Coordinator/Booth Hostess (10+ years)
• Consultative Sales Approach (10+ years)
• Service writing (4 years)
• Government Bids & RFP Submittals (10+ years)
• Microsoft Word
• Strategic Planning & Tactical Execution (10+ years)
• Negotiation
• Account management
• HubSpot (10+ years)
• Contract negotiation (10+ years)
• Prospecting & Business Development (10+ years)
• Business development
• End-to-End Sales Cycle Management (10+ years)
• Region & Territory Development (10+ years)
• Salesforce (10+ years)
• Customer service
• Public relations
• Specification Analyst (10+ years)
• Salesforce
• Infinity - S2K (3 years)
• Territory Management (10+ years)
• Windows
• Municipal/Transit Sales (10+ years)
• Marketing
• B2B Sales (10+ years)
• Quality Control Inspections (10+ years)
• Time management (10+ years)
• Analysis skills
Links
https://www.linkedin.com/in/tjacobs4
Awards
NorthStar Memorial Group - Mariners Club Award - 2024 December 2024
IC Bus Diamond Club Award
2009
Groups
TN Health Care Association
2018 to Present
GA Pupil Transportation Association
2013 to Present
TN Public Transit Association
2007 to Present
Chauffeur Driven - NLA member
June 2005 to Present
SC Pupil Transportation Association
2016 to 2018
NC Pupil Transportation Association
2016 to 2018
FL Pupil Transportation Association
2012 to 2018
TN Association of Pupil Transportation
2007 to 2018
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