Sylvia Martinez, Executive Assistant
San Antonio, 78225 Texas, 210-***-**** *****************@*****.*** https://www.linkedin.com/in/sylviagaraymartinez/
SUMMARY Experienced Executive Assistant with a track record of supported high-level executives, managing confidential projects and improving operational workflows through data science, efficiency monitoring, and process implementation.
WORK EXPERIENCE
01/2022 – Present Administrative Coordinator
University of the Incarnate Word (UIW) School of Osteopathic Medicine San Antonio, TX USA
Overseeing (2) Deans and (6) Chairs calendar, scheduling personal and professional commitments.
Organizing daily priorities to improve executive efficiency through task lists and document preparation.
Providing support via research and special projects, like fundraising.
Managing meeting logistics, including invitations, agendas, and follow-ups.
Handling complex travel itineraries with frequent adjustments.
Serving as a communication liaison for executives and addressing inquiries.
Ensuring confidentiality of sensitive information.
Contributing to company initiatives, such as organizing offsite events.
Assisting in managing the Dean’s social media presence.
Facilitating communication for over 60 faculty members through scheduling and finance procedures.
Coordinating payroll, contract renewals, and (confidential) HR documentation.
Overseeing registration and credentialing processes.
Arranging travel logistics, including international and domestic flights and accommodations.
Evaluating and enhancing organizational processes for efficiency.
Managing the professional development budget and related expenses.
Coordinating logistics for meetings and documenting minutes.
05/2017 – 01/2022 Executive Assistant and Special Projects Coordinator
UIW Feik School of Pharmacy San Antonio, USA
Supervised the credentialing of student doctors, ensuring precise and timely submissions for compliance and ease of access.
Verified that all students conformed to medical requirements necessary for Clerkship facilities.
Administered special projects, including database management utilizing Excel, Access, and SQL.
Instituted and monitored contracts, MOUs, and affiliation agreements to
strengthen institutional partnerships.
Developed clear procedural guides for technical processes, enhancing efficiency and standardization.
Accounts Payable Specialist, University of the Incarnate
Word (UIW) San Antonio, USA
05/2016 – 05/2017 Accounts Payable Specialist
UIW Main Campus, San Antonio, TX USA
Revamped accounts payable processes, achieving a 20% reduction in errors.
Processed over 1,000 invoices per month, ensuring compliance and
accuracy throughout each transaction.
Cultivated strong vendor relations, leading to a 15% decrease in payment disputes.
Created automated processes to coordinate better communication campus-wide.
12/2012 – 01/2016 Executive Assistant to the Asst. Superintendent of Budget
and Finance, Northside Independent School District
San Antonio, USA
Supported senior leadership in the coordination and execution of district-wide budgetary operations, ensuring alignment with state compliance, and funding guidelines.
Managed high-level communications and confidential documentation related to budget proposals, grant allocations, and financial planning.
Acted as a cross-functional connector between finance, leadership, and school site operations.
Oversaw scheduling and logistical support for executive meetings, board sessions, and multi-departmental, often acting as a liaison between leadership and external stakeholders.
Streamlined budget report workflows by developing standardized templates and improving data accuracy for quarterly reviews. Acted as a cross-functional connector between finance, leadership, and school site operations
EDUCATION
05/2021 – 08/2024 University of the Incarnate Word
Master of Arts & Administration, Healthcare Administration
San Antonio, USA
08/2016 – 05/2021 University of the Incarnate Word
Bachelor of Science, Public Administration
San Antonio, USA
06/2022 – 02/2023 University of Texas, McCombs School of Business
Post-Graduate Certificate, Data Analytics and Data Science
Austin, USA
SKILLS Project Management Software Budget Tracking Teams/ClickUp Zoom
Slack Canva
Salesforce Adobe
Microsoft Office Google Workspace
Financial Reporting Database Management
Python/SQL Strategic Planning
Process Improvement Meeting Coordination
Remote Work Proficiency Calendar Management
Communication and Presentation Multitasking
Discretion Event Coordination
Research Adaptability