Office Coordinator Relations Specialist
Resume:
RESIDENT RELATIONS SPECIALIST
STEPHANIE
WASHINGTON
CONTACT INFORMATION
********@*****.***
*** * ********* **** *** 1524,
Durham, NC, USA, 27713
SKILLS
LANGUAGES
OBJECTIVE
Proficient in conflict resolution and communication, ensuring a harmonious living environment for all residents.
Skilled in organizing community events and fostering tenant engagement to build a vibrant, connected neighborhood.
Committed to maintaining property standards and ensuring seamless communication between residents and management.
EXPERIENCE
OFFICE COORDINATOR
JLL/Google. Durham, NC, USA Mar 2022 - May 2025
Greeting customers and visitors to the office, ensuring guests are comfortable and are connected with the right office personnel Preparing Badges for Visitors and Guests Schedule, coordinate and attend calls, meetings, walkthroughs Ensuring compliance with health and safety regulations Track and replace office supplies as necessary to avoid interruptions in standard front office procedures Assist colleagues whenever there is an opportunity to do so GENERAL MANAGER
Sky's Internet Cafe. Durham, NC, USA Mar 2017 - Mar 2020 Reviewed and provided comments on the adequacy of documents and took necessary steps to cure any deficiencies. Prepared correspondence, accounting and financial documents for analysis. Installed, tested and serviced alarm systems, ensuring that they functioned correctly. Monitored multiple databases to keep track of all company inventory. Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
CUSTOMER SERVICE REPRESENTATIVE
Blue Cross and Blue Shield of North Carolina. Durham, NC, USA
Apr 2015 - Mar 2017
Researched coverage and premium options and supplied clients with the best coverage available. Presented account proposals in a professional and timely manner. Promoted client retention through high-quality service and follow through. Coded claims forms and mediated disputes between carriers and clients. Pursued continuing education and training programs till professional development.
OPTICAL MANAGER
Blue Cross and Blue Shield of North Carolina. Asheville, NC, USA
Jan 2012 - Mar 2015
Recorded patients' medical history, vital statistics and test results in medical records. Maintained patient privacy and confidential patient information. Developed and managed budget and revenue expectations while actively seeking ways to eliminate or reduce expenses. Supervised and evaluated the activities of medical, nursing, technical, clerical, service, maintenance and other personnel. Developed and implemented successful patient care plans. OFFICE ADMINISTRATIVE ASSISTANT
Accent Optometry. Hillsborough, NC, USA Jan 2003 - Aug 2011 Triaged incoming patients by assessing conditions and modified schedules to handle more severe concerns quickly. Managed clerical needs of company employees, including copying, faxing and file management. Increased customer satisfaction by greeting visitors promptly and professionally. Processed and tracked employee timesheets and submitted to administration for approval. Organized files, developed spreadsheets, faxed reports and scanned documents.
EDUCATION
ASSOCIATE OF SCIENCE : ACCOUNTING
University of Phoenix. - Dec 2012
Operations management
Leadership and team building
Supervision and training
Financial management
Computer-savvy
Cost analysis and savings
Communication
Empathy
Organization
Problem-solving
Conflict-resolution
Customer-service
Multitasking
Time-management
Networking
French AdvancedDiploma in Advanced
French
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