Customer Service Front Desk
Resume:
Raven Langley
Fruitland Park, FL *****
***************@******.***
Professional Summary
Dedicated team member with excellent communication skills and a pleasant demeanor. Always meticulous and quick when multitasking. Problem solver with 3 years experience in customer service, 2 years experience in sales. High energy personality but I remain professional and Eager to contribute skills and experience to a new and challenging role. Work Experience
Sales representative
TruGreen-Leesburg, FL
January 2024 to September 2025
Assisted in sales and retention of customers. I had to remain focused & driven, have amazing communication skills, handle objections, build urgency, remain conversational, build a pipeline and keep in contact with potential leads, and close the sale. Lead Sales Generator
Trinity Solar-Orlando, FL
September 2024 to January 2025
Communication skills are vital for lead generation, helping to build trust, understand needs, explain value, handle objections, create urgency, negotiate, follow up, and all while remaining calm and conversational. Operations
Kroger-Groveland, FL
April 2023 to December 2024
Seamlessly fill customer orders in a fast-paced environment.Responsible for the quality of the customers orders within the inbound, outbound, and dispatch operational areas. Front Desk Associate
Planet Fitness-Leesburg, FL
June 2022 to February 2023
As a Front Desk Associate, I was responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member experience!
Customer Service Associate
Winn Dixie-Lady Lake, FL
June 2020 to June 2022
As a customer service associate I increased customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures. In this role I have satisfactorily resolved customer concerns or escalated them to the appropriate level of management.
Education
College Degree in Cosmetology
Withlacoochee Technical Institute - Inverness, FL
August 2020 to May 2021
Skills
• Sales
• Cash register
• Banking
• Computer skills
• Inventory management
• Microsoft Excel
• Time management
• Help Desk
• Leadership
• Customer Service
• Cashiering
• Conflict management
• Positive attitude
• Technical Support
• B2B sales
• Great customer service
• Customer support
• Cash handling
• Upselling
• Organizational skills
• Negotiation
• Sales management
• Mentoring
Certifications and Licenses
Food Handler Certification
ServSafe
Contact this candidate