Service Representative Customer
Resume:
Jeffrey Barton
****************@*****.***
EXPERIENCE
**** ** ******* ******* ****** for International Studies - University of Washington Seattle, WA
Digital Imaging and Archive coordinator
Digitally scanned and prepared for upload to the University of Washington Digital Collection historical texts
Streamlined digitation processes
Managed workflow and transfer of physical archive texts
1999 to 2011 Amazon.com Inc. Seattle, WA
Inventory Management Coordinator 2005-2011
Implemented IC/QA control system for all Amazon.com apparel transshipped to Seattle Photo Studio
Responsible for maintaining and programming Access DB
Project coordination and project management for multiple product categories including Kindle launches, cell phone and shoes and apparel
Performed photo QA of images prior to their being uploaded to product detail page
Operations tools process expert
Customer Service Representative 1999-2005
Knowledgeable with internet marketing systems, resolving customer problems.
Communication with clientele by phone as well as e-mail contacts.
Experienced department specialist with photographic, electronic and home improvement products.
Operated within the UNIX and Windows environment
1996 to 1998 Ala Francaise Inc. Seattle, WA
Food Service Attendant
Serviced hotel guests and employees orders.
Assisted scheduling of convention services.
Managed food purchases and proceeds.
Supervised preparation of equipment and food stations for openings.
1994 to 1995 Twin Vision Systems New York, NY
Account Manager
Promoted artists to radio stations.
Contacted radio station music directors throughout USA and Canada to obtain air time.
1993 to 1994 Robotic Vision Systems Hauppauge, NY
Purchasing Agent
Purchased electronic and optical components for manufacturing orders.
Produced purchase orders and contracts.
Expedited materials for timely delivery.
ACCOMPLISHMENTS
Built process to digitize archive books and other materializes for UW Jackson School for International Studies
Drove improvements to the sample receive process of the Amazon.com Seattle photo studio
Lead the Amazon.com Imaging global receive project to standardize the receive and reporting processes among the 5 photo studios worldwide
Education
University of Washington Seattle, WA
2013 BA – International Studies
SUNY College at Plattsburgh Plattsburgh, NY
1989-1993
Studies in psychology and business.
Staff reporter and photographer for the Cardinal Points newspaper
Disc Jockey and staff member at WPTL FM radio station
Extensive work in the school photo lab, developing, printing and enlarging.
Exchange student at Polytechnic of West London, at Ealing London, England (1991-1992)
Advanced studies in conventional and digital photography.
Special Skills
Wide ranging travel throughout Europe and the Middle East.
Broad experience with UNIX and Windows, including Access, Excel, SharePoint and Microsoft Office
Spanish written and verbal proficiency.
References available upon request
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