Customer Service Store Manager

Professional summary Reliable and team-oriented professional with a strong ability to prioritize and complete tasks efficiently while remaining adaptable in fast-paced, multitasking environments. Skilled in making independent decisions with minimal need for escalation and confident in engaging with individuals at all levels of an organization. Known for integrity, sound judgment, and a strong moral compass— bringing value and commitment to every team I join. Taniah Hull

Minneapolis, US / +1-612-***-**** / ***********@*****.*** Employment history

MAR 2024 - MAR 2025

MINNEAPOLIS, MN

Assistant Store Manager, Advanced Auto

OCT 2023 - MAR 2024

EAGAN, MN

Patient Intake Specialist, Northwest Respiratory Services APR 2021 - OCT 2021

REMOTE

Customer Service Agent - Call Center, Alorica

JUN 2019 - AUG 2019

ELGIN, IL

Assistant Manager Retail, Family Dollar

Supervised daily operations of a 10+ person team, ensuring knowledgeable customer service and smooth workflow.

Maintained accurate inventory levels through improved tracking and restocking procedures. Supported sales initiatives by assisting the Store Manager with promotions and customer engagement strategies. Opened and secured the store, handling daily cash reconciliation and ensuring operational readiness. Trained team members across roles to improve service consistency and ensure coverage during peak hours. Verified insurance and residence for precise patient records, enhancing data accuracy. Approved or denied orders, ensuring regulatory compliance and operational efficiency. Efficiently dispatched orders, meeting patient needs and improving service delivery. Addressed general inquiries, boosting patient satisfaction and engagement. Provided clear and informative answers to patient inquiries, fostering a welcoming environment and strengthening patient trust.

Managed client records, ensuring accuracy and confidentiality. Performed data entry, maintaining up-to-date customer information. Provided clear policy and service information, enhancing customer understanding. Assisted customers warmly, resolving inquiries efficiently. Answered general questions, improving customer satisfaction. Led a team of 4, ensuring adherence to company policies and efficient store operations. Enhanced customer satisfaction by effectively recommending and locating merchandise. Managed cash handling and accounting with precision, ensuring financial accuracy. Executed merchandise resets and inventory checks, maintaining optimal stock levels. Monitored sales trends to optimize product placement, resulting in improved customer engagement and increased sales performance.

Education

JUN 2022 - JUL 2023

CLEARWATER, FL

Diploma in Medical Billing & Coding, Ultimate Medical Academy-Clearwater 2010

CHICAGO, IL

High School Diploma, Harper High School

Skills Microsoft Word Insurance Verification

Customer Service Retail Sales

Retail Management Sales

Cashiering Cash Handling

Supervising Microsoft Office

Merchandising Microsoft Excel

Accounting POS

ICD-10 Stocking

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