Customer Service Call Center
Resume:
VICTOR MANYERE
CONTACT
*************@*****.***
SKILLS
Data Analysis (Excel, SPSS
Power Bi)
Microsoft Suite
Data validation
Customer Service
Interpersonal Skills
Adaptability
REFERENCE
Lawrence Zengera - Econet
Call Center
Human Resource Analyst
********.*******@***********.***
Renata Banerjee - Konsyg
Consultancy
Operations Manager
******@******.***
LANGUAGES
English
Shona
August
2024 -
Current
November
2023 -
August
2024
September
2022 -
May
2023
2018 -
2022
2016-
2017
2014-
2015
OBJECTIVE
An enthusiastic professional with a keen interest in risk management and data analytics, I am committed to
continuous learning and adapting to new challenges. My background in research and customer service equips me to provide valuable insights while fostering positive interactions with clients and stakeholders. I aim to leverage my expertise to contribute effectively to a dynamic team that prioritizes innovation and growth.
EXPERIENCE
Customer Service Representative (
EcoCash)
Econet Call Center
Personalized customer interactions
Issue resolution and follow-up
Market research on customer
preferences
Participated in cross-functional teams
to align on customer experience
objectives and action plans
Research Assistant
Konsyg Consultancy
Data collection and analysis
Data entry
Data validation
List building
Adminstrative Assistant
Chres Solar Engineering
Customer interactions
Ordering and restocking
Quotations
Customer follow Ups
EDUCATION
Risk Management and Insurance
Great Zimbabwe University
A Level
Mother Touch High School
3 A level passes
O level
Mother Touch High school
8 passes
Contact this candidate