Customer Service High School

DUSTIN LOVEJOY

**** * ****** ***, *******, IL, **647, US 312-***-**** ***************@*****.*** Hard worker who pays close attention to detail and follows through. Customer satisfaction is important to me, so I'm a positive and upbeat communicator. Dedicated to learning, growing, and succeeding in behavioral health care. A lifelong passion to serve others.

Skilled at operating under pressure.

I am looking to advance my career and develop my leadership skills. Carpentry

Fact checking

Graphic design

Project management

Marketing and advertising

Team building

Customer service

Supervision

Customer relationships

Team building

Safety processes and procedures

Cleaning procedures

Relationship development

High School 2005

Kennebunk High School Kennebunk, ME

Printing Technology - Associate of Arts 2004

Portland Arts & Technology High School Portland, ME Digital Media - Associate of Arts

York County Community College Wells, ME

ABA Therapist May, 2023 to Present

Autism Care Therapy Chicago, IL

Worked with children as trained under the autism partnership. Identified issues, research treatment and experiment with different teaching dynamics. Solved behavioral issues, improved day to day living with any problems the children may come across and provided excellent customer service. Cleaning the clinic as needed.

PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY

Steel Worker October, 2022 to Present

Weldbend Corporation Summit, IL

Completed service reports and warranty forms correctly. Cleaned all installation surfaces, equipment, tools, work sites, and storage areas with chemical solutions and polishing machines. Was in charge of installing, aligning, and balancing new equipment. Preventative maintenance was performed on electrical panels and distribution systems. Operated all heavy machinery safely to avoid injuries and accidents. Applied caulk, sealants, and other agents to the surfaces that had been installed. Delivered excellent customer service.

Followed standards and procedures to keep a safe working environment. Followed safety guidelines to fasten structural steel members and hoist cables, chains, and rope. Unloaded and stacked raw steel stock while staying within load limits and following safe storage procedures. Mixed paints and made sure they were all the same color. Used crane to transport heavy steel components from ground level to elevated structures. In-Home Healthcare Aide September, 2020 to August, 2022 Brian Naitham Arundel, ME

Assisted patient with daily chores and errands by transporting patient to appointments, cleaning personal spaces, and purchasing supplies. Assisted with mobility by walking and exercising on a regular basis. Helped disabled client in any way I could to help him achieve independence and happiness. Assisted client with managed home care, ensuring that the care was effective by monitoring his health, including monitoring vital signs. Assisted elderly client with daily activities such as bathing, dressing, physical transfers, and incontinence care. Immediately informed family of any unusual or urgent circumstances in the patients' condition or environment. Prepared tasty, nourishing meals for patient with late-stage liver cirrhosis to promote better nutrition. Provided mental and emotional support to client in order to improve physical outcomes and overall happiness. Built rapport in order to create a safe and trusting environment in which to provide care. Kept a close eye on clients' behavior and emotional responses, consulting with family to address any concerns and protect individual from harm. Carpenter Apprentice May, 2018 to April, 2020

Brian Laitham Windham, ME

Created custom-built designs that met the client's requirements. Used nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners, and framing connectors effectively. Followed established job site safety regulations and kept the work environment safe and clean. Repaired roofs and flooring, as well as remodeled bathrooms and kitchens to complete 20 projects in the year. Learned how to stain-grade trim work, hang doors, and drill and install door hardware. All OSHA and corporate safety regulations and procedures were followed. Kept the job site clean and disposed of all debris in the appropriate containers. Order picker February, 2017 to March, 2018

Oakhurst Dairy Portland, ME

Looked over printed tickets or digital orders for item numbers and locations of merchandise. Coordinated quarterly business reviews along with senior management. Picked products for specific routes according to pick sheets. Waterfront manager September, 2012 to October, 2016 NEFCO Portland, ME

Oversaw all employees and made sure they were aware of safety guidelines Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties. Assisted with clerical tasks such as registering participants and responding to specific event inquiries. Followed blueprint to specification

Made sure breaks were taken in a timely manner

Ran heavy machinery

Took care of machine maintenance

Riverside excavation April, 1998 to August, 2009

Pete Lovejoy Arundel, Me

Heavy machine operator

Maintained machinery

Grocery Stocker, Bagger, Cashier May, 1998 to October, 2010 Hannaford Supermarket Wells, Me

Provided excellent assistance and service by carrying packages and bags and securing customer purchases in vehicles. Kept the aisles clear and clean to avoid accidents and make it easier for others to pass by while restocking. Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.

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