Graphic Designer Customer Service
Resume:
BRONX, NY *****
********@*****.***
Jabouloni J. Thompson
EXPERIENCE
JT Studio 12, New York, NY — Freelance Graphic Designer June 2020 - Present
● Collaborated with clients to understand their brand identity and values, resulting in a 30% increase in brand recognition.
● Designed and produced an eye-catching brochure for a non-profit organization's fundraising event, resulting in a record-breaking $50K donation amount, surpassing the previous year's total by 25%.
● Utilized Adobe Creative Suite to design compelling visual assets for 15 clients, resulting in a 90% satisfaction rating and repeat business from 8 clients.
GAP INC, New York, NY — Visual Merchandiser
March 2016 - January 2020
● Maintained impeccable standards of customer service to hundreds of customers per day while strategically and visually displaying merchandise.
● Ensured appropriate in-stock levels and maintained excellent relationships with store management and associates.
● Provided excellent rapport with all stations, and worked closely with the men's department manager to ensure we meet or exceed sales goals.
● Assisted and/or oversaw special events and seasonal decoration of multiple venues/stores.
NY Parks Department, New York, NY — Driver/Shops Helper October 2014 - April 2015
● Completed new construction projects in the time allotted.
● Operated heavy equipment *Prepared piping for installation also assisted Master Plumber in all aspects of operations.
● Assisted with digging, drilling, and carrying heavy equipment. CONWAY ORG, New York, NY — Department Manager
June 2007 - September 2014
● Managed and coordinated all merchandising, and operational procedures for the shoe, candy/grocery, and health and beauty aides departments.
● Maintain accurate inventory management and achieve shrinkage goals using reporting tools and procedures to check inventory levels.
● Provided excellent customer service Consistent in meeting sales goals and increasing customer volume.
EDUCATION
Rutgers University, New Brunswick, NJ — BFA Graphic Design September 2000 - June 2003, Rutgers College
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