Customer Service Representative

Jeniah Govan Jones

Philadelphia, PA • 445-***-**** • **************@*****.***

EDUCATION

La Salle University, Philadelphia, PA

Bachelor of Arts in Liberal Arts, Concentration: Criminal Justice Expected Start: Fall 2025

RELEVANT EXPERIENCE

Private Caregiver

Aneribest Home Care – Philadelphia, PA

February 2025 – May 10, 2025

● Provided daily living support for elderly clients, including medication reminders, mobility assistance, and meal preparation

● Delivered compassionate, personalized care and maintained a safe, nurturing environment

● Built trust and rapport with clients and families, strengthening communication and empathy skills

WORK EXPERIENCE

Customer Service Representative

Crawl B4 You Walk – Philadelphia, PA

July 2024 – February 2025

● Assisted with event coordination and provided responsive customer service

● Managed client scheduling, inquiries, and administrative tasks

● Strengthened organizational skills in a fast-paced, client-focused environment Cashier & Customer Service Associate

Family-Owned Smoothie Store – Philadelphia, PA

June 2022 – December 2023

● Handled point-of-sale transactions and managed daily cash flow

● Ensured customer satisfaction through friendly service and prompt issue resolution

● Maintained a clean, organized, and welcoming work area

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