Scrum Master Software Development/Agile Delivery Manager

VICTOR M.NJEI

832-***-**** — Houston, TX - ***** — Email: *************@*****.***

https://www.linkedin.com/in/victor-njei-ab38182a4/ S UMMARY

I am a seasoned Agile Scrum Master with over 7 years of experience, with extended knowledge in DevOps/Cloud operations who has assisted in orchestrating complex IT projects, enhancing system efficiency, and fortifying security in cloud environments. My expertise spans in managing Development Lifecycle, that is helping in the implementation of the software development lifecycle and how Scrum fits within it. Containerized applications with Docker and Kubernetes, automating cloud deployments using Terraform and Ansible, and implementing CI/CD pipelines with Jenkins and GitLab. I understand the need to integrate security into the DevOps lifecycle, focusing on automated security checks and compliance management. I Facilitate communication between the team and external stakeholders and Ensure transparency of the team’s progress and performance to stakeholders. I am passionate about driving technological advancements and delivering impactful solutions in dynamic tech landscapes as an IT Scrum Master

PROFESSIONAL S K I L L S

• Deep Understanding of Scrum: Deep knowledge of

Scrum principles, practices, roles, and artifacts.

• Agile Methodologies: Familiarity with other Agile methodologies (e.g., Kanban, Lean, XP) and

understanding when to apply them.

• Effective Communication: Strong verbal and

written communication skills to interact with team members, stakeholders, and executives.

• Development Lifecycle: Understanding of the

software development lifecycle and how Scrum fits

within it.

• Mentoring: Provide guidance to team members

and help them understand their roles and

responsibilities within the Scrum framework.

• IaC: Terraform, AWS CloudFormation, Ansible.

• Version Control: Git, Subversion before delivery.

• Cloud Platforms: Proficiency in Amazon Web Services

(AWS), Microsoft Azure, Google Cloud Platform (GCP).

• Orchestration: Experience with Kubernetes, Docker Swarm, or Mesos.

• Continuous Integration/Continuous Deployment (CI/CD): Skills in setting up and maintaining CI/CD pipelines using Jenkins, GitLab CI, CircleCI, or similar tools.

• Version Control Systems: Proficiency in Git (e.g., GitHub, GitLab).

• Monitoring and Logging: Knowledge of tools like

Prometheus, Grafana, ELK Stack (Elasticsearch, Logstash, Kibana).

• Cloud Services: AWS, Azure, GCP tools and services.

• Orchestration: Kubernetes, Docker Compose, Helm.

• CI/CD: Jenkins, GitLab CI, CircleCI, Travis CI.

• Configuration Management: Ansible, Chef, Puppet.

• Collaboration and Issue Tracking: JIRA, Confluence, Trello WORK EXPERIENCE

IT/ Agile Scrum Master Dec 2022 – Present

IDL Technologies Inc / WIPRO

Houston, TX

• Sprint Planning: Help the team plan the sprint by discussing the work to be performed during the sprint. Achieved a 40% reduction in deployment time at NexGen Technology Solution by spearheading the implementation.

• Daily Stand-ups: Ensure daily stand-up meetings are conducted efficiently, allowing team members to discuss their progress, impediments, and plans for the day with an understanding of the Increased CI/CD pipeline.

• Sprint Review: Facilitate sprint review meetings where the team demonstrates the work completed during the sprint. Increased CI/CD pipeline efficiency by 50% by optimizing Docker containerization.

• Sprint Retrospective: Conduct retrospective meetings to reflect on the past sprint and identify areas for improvement. Improved code deployment accuracy by 25% through the design and implementation of automated deployment pipelines.

• Backlog Management: Assist the Product Owner in managing the product backlog and ensuring it is clear, concise, and prioritized.

• Self-Organization: Encourage the team to self-organize and make decisions independently, which Promote a culture of continuous improvement within the team. This always lead to me Playing a key role in achieving 99.99% AWS service availability through meticulous architecture design and the implementation of AWS best practices

• Collaborated with cross-functional teams to troubleshoot and resolve critical incidents, reducing downtime by 40% and ensuring seamless service delivery.

RTE/Scrum Master/Cloud Engineer Dec 2020– Oct 2022 NextGen Technology Solution Milpitas CA

• Well-Defined Backlog: Helping the Product Owner present a well-prepared and prioritized backlog, help with Ensuring all team members understand and commit to the sprint plan, and sets clear, achievable sprint goals.

• Enhanced CI/CD pipeline reliability by 40% through the implementation of Jenkins and GitLab CI/CD, resulting in a more stable software release process.

• Reduced infrastructure provisioning time by 50% by automating deployment and configuration tasks using Ansible, saving valuable time and resources.

• Led a cross-functional team in achieving a 25% reduction in incident response time by implementing advanced monitoring and alerting solutions, including Prometheus and ELK Stack.

• Collaborated with teams to optimize cloud costs, resulting in a 20% reduction in monthly AWS expenses by leveraging AWS Cost Explorer and budget management strategies.

• Successfully executed disaster recovery drills, reducing recovery time objectives (RTO) by 60% and ensuring minimal business disruption in case of unforeseen incidents.

• Led the implementation of a backup strategy, reducing data loss risk by 95% and ensuring data integrity for critical business operations.

Project Manager/ Agile Scrum Master June 2017 – Aug 2020 VERIZON Wireless Communication Miami FL

• Successfully managed cross-functional teams, achieving a 40% reduction in project bottlenecks through effective collaboration and conflict resolution.

• • Support Product Manager with backlog management with respect to prioritization and scope, while protecting developers

• Managed new product features and conducted training sessions for newly released features and their functionality.

• Mentored and coached teams to improve their Agile maturity, resulting in a 20% increase in team productivity and delivery predictability.

• Implemented Agile metrics and KPIs, leading to a 15% reduction in project risks and better-informed decision-making at both team and leadership levels.

• Led the implementation of Jira and Confluence as collaboration tools, resulting in a 25% improvement in team communication and transparency

• Spearheaded Agile transformation initiatives, resulting in a 35% reduction in project scope changes and increased adaptability to evolving customer needs.

• Conducted Agile training sessions for teams and stakeholders, resulting in a 30% improvement in overall understanding and adherence to Agile principles and practices.

• Orchestrated regular retrospectives and continuous improvement initiatives, contributing to a 20% boost in team morale and motivation.

E DUCATION

Bachelor of Science:

Civil Engineering May 2001

University Of Calabar, Nigeria

Master of Advanced Study: Organizational Leadership Dec 2019 Juliana King University, HOUSTON TEXAS

Certifications

• Professional Scrum Master Sep 2020

• SAFe Scrum Master

• AWS/DevOps Certification: Information Technology Aug.2021 Udemy.

Additional Information

• Problem-Solving: Ability to troubleshoot and resolve technical issues.

• Team Collaboration: Working effectively in a team, understanding the dynamics of team collaboration.

• Communication: Clear communication of technical concepts to non-technical stakeholders.

• Adaptability: Staying current with new technologies and adapting to changing environments.

• Project Management: Basic project management skills to handle tasks efficiently.

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