* *** ** ****** ******* by CVpop - www.cvpop.com Page 1/2
Gloria Motloutsi
Personal information
****************@*****.***
** ********* ****** ************** ******** 0001,
South Africa
** *** 97
Female
South African
Mother tongue(s)
Sepedi
Driver licence
C1
Summary
I am an excellent team worker and am able to take instructions from all levels and build up good working relationships with all colleagues. I am flexible, reliable and possess excellent time keeping skills. I am an enthusiastic, self-motivated, reliable, responsible and hard working person.
Keywords
Hospitality Reception Operations Communication Problem Solving General worker Professional experience
General worker
Nkoshilo high school
3 Aug 20 - 21 May 21
cleaning and maintaining school facilities, grounds, and equipment Assisting with administrative tasks, and providing support to students and teachers as needed. Perform general cleaning duties, such as sweeping, mopping, dusting Assist with setting up and breaking down of equipment for events or activities Help with moving furniture, equipment
Maintain cleanliness and organization in work assist in other tasks as assigned by supervisors Receptionist
Letaba rest camp
12 Jun 23 - 23 Jun 24
Greeting visitors, answering phones, managing appointments, and handling basic administrative tasks To receive and handle telephone calls and telephonic enquiries and direct where specified To receive guests in a friendly manner and process them to the computerised guest reservation through the check in and out process
To raise any extra charge
To inform guests of facilities in the camp and upsell on activities To assists guests with amendments to reservation and special requests To perform general administration at the reception area knowledge of Roomseeker
Travel consultant
Besty Travel
1 Jul 24 - 12 Feb 25
Answering calls and taking messages to the relevant person Assisting with quotation and tax invoice for clients Making bookings of accommodation and activities for our corporate clients Making booking for car rental and shuttle services 9 May 25 Resume created by CVpop - www.cvpop.com Page 2/2 Assisting in making car rental,accommodation and flight vouchers Education and training
Grade 12
Mamabudusha high school
15 Jan 14 - 12 Dec 16
Travel and Tourism
Capricorn tvet college
21 Jan 17 - 28 Jun 21
Travel Services
Travel Office Procudures
Travel Destinations
Hotel Reception
Foreign language(s)
Abilities
Proficient in hotel management software
Excellent verbal and written communication skills
Personal skills
Organisational / managerial skills
Proven ability to manage multiple tasks efficiently while maintaining high standards of service. Job-related skills
Experienced in reception duties, guest check-in/check-out procedures, and handling bookings and inquiries. Digital skills
Proficient in Microsoft Office and hotel management software such as Roomseeker Other skills
Communication.
Teamwork.
Problem-solving.
Organisation.
Time management.
Hobbies
Travel
Further information
General Worker
principal Mailula +27-63-732-****
Receptionist
mpho mudau (082-***-**** (013-***-****
Receptionist
Duty manager
******.*****@********.***
Travel Consultant
Ngoato +27-15-286-****