Operations Manager Experience
Resume:
Chapin, SC
********@*****.***
James Kelley
WAREHOUSE/LOGISTICES OPERATIONS
OBJECTIVE
Experienced Manager looking to take the next step of leadership. I have worked for some of the largest companies in the world in areas of Assembly, Distribution, Logistics, Delivery, Paint, Body and even a little Finance. I love to share my experience and grow individuals and teams. I thrive in a team atmosphere and enjoy seeing the organization that I am a part of meet and exceed its goals. My style of leadership is the process first mentality, decisions should be made based on the data and to meet the companies’ target objectives. This is often achieved by getting the team all moving towards the same goals.
FUNCTIONAL SKILLS
QS/ISO Lead Auditor
Project management
Budget planning
Communication
Problem-solving
Kaizen Facilitator
DOT Compliance
EXPERIENCE
November 2022 - present
Logistics Operations Manager • Stier Supply
-Managed 38 delivery drivers, Fleet of over 60 vehicles, and the routing and delivery of all products.
-Developed Delivery Metrics and reduced delivery costs by tracking and coaching drivers.
-Responsible for relocating warehouse overflow, and all Blinds and Hardware operations to an off-site location. We virtually and physically transferred all inventory and resumed operations without disruption to the customers. This was done so the main distribution warehouse could be doubled in size.
- Stier had failed our DOT Audit. I moved to Outbound Logistics and got the Driver Files and DOT paperwork straightened out and also improved driver safety and training.
-We successfully installed cameras in all Stier Trucks over 3 Distribution Centers and 1 Retail Operation.
June 2017-November 2022
Transportation Manager • Republic National Distributing Company
-Managed 100 CDL Delivery Drivers, 5 salary supervisors, and 5 warehouse personnel, responsible for all hiring and onboarding activities as well as managing DOT files and Safety Training.
-Managed a Fleet of 120 vehicles, responsible for budgeting, maintenance costs, fuel costs, licensing, and disposition of the fleet.
- Operated through COVID Pandemic without missing deliveries and disrupting our customers.
- Oversaw many systems changes with the driver delivery system as well as installing in cab cameras on all trucks. This required extensive driver training and was not always popular. I had to sell this change to the drivers to reduce turnover and increase driver morale.
February 2015 – June 2017
Warehouse Production Manager • Palmetto State Armory
-Managed all on line sales fulfillment including Inbound Receiving functions, Warehouse Put Away functions, Inventory Management and Outbound Picking, Packing, Shipping including compliance management. 150 hourly personnel on 2 shifts, 4 salary supervisors, 3 drivers and 2 Compliance Coordinators.
- Saw many ups and downs due the political aspect of the Firearms Industry. We had to be very flexible and implemented a temp workforce as well as adding and subtracting shifts.
- Designed, Built and Installed an automated shipping line to increase productivity and improve quality.
- Converted the ERP/WMS systems from SAP to NETSUITE and with this conversion completed the first wall to wall inventory.
August 2011 – February 2015
Area Manager • Amazon
- Managed teams of over 500 pickers during the holiday peak season. Set up the picking and process flow for CAE 1 during launch of new building. Trained for 2 months in Phoenix Arizona to be able to start the FC.
- Bult a great team and saw many of the people I hired get promoted through the years. Some are still with the company as Senior Operations or GMs.
- Ran the shipping dock for the last year I was there, operating all 50+ outbound shipping docks. Scheduling dock times, managing yard drivers and dealing with exceptions.
-Involved in many continuous improvement activities throughout my time at Amazon. Empowered team members to make changes to improve the process throughput and quality.
June 2009 – August 2011
Licensed Banker/Branch Manager • JPMorgan Chase
-Responsible for selling all bank services investment products, mortgages, auto loans and account services.
-Series 6 and 63 investment licenses to sell mutual funds and insurance products.
June 2001 – August 2009
Production Supervisor • General Motors
-3 years as Body Shop Production Supervisor managing 80 UAW employees, 5 Robot Cells, All Metal Finish Operations, and All Door Fit Operations.
-3 Years as Paint Shop Production Supervisor managing about 50 UAW employees, 4 Robot Paint and Primer Cells, Prep Deck, Finesse Deck, Spot Repair Deck and All Paint Quality Inspectors.
-2 Years in General Assembly Production Supervisor managing the launch of the Motor Trend Truck of the Year Chevy Silverado and the Glass Cell, Trim Shop, Door Hang, and Body Marriage Operations.
-Involved in implementation of GMS Quality System as a lead auditor, performed Go Fast continuous improvement activities.
August 1999 – June 2001
Supplier/Customer Quality Engineer • Keykert USA
-Responsible for production line quality and reliability testing on door modules and latches for Ford Escape, and Lincoln LS product lines.
-Responsible for all PPAP, and APQP processes for these customer submissions as well as on site quality representative for the product launches on site at the Ford Assembly Plants in Wixom Mi and Kansas City Mo.
-Maintained all quality charts for SPC and data management. Problem solved any quality issues and worked with suppliers on any quality defects. Performed root cause analysis through Ford 8D system.
-Lead Auditor for QS/ISO implementation for corporate quality team of Keykert.
June 1994 – August 1999
ISO/QS 9000 Coordinator • Newcor Machine Tool and Gear
-Created and implemented quality system for ISO/QS 9000 implementation. Certified Lead Auditor of corporate quality team.
-Started operating a CNC Lathe, CNC Grinder and doing final inspection on Axles and Gears for American Axle.
-Became a quality inspector, created a tool room and TQM program before I moved into the Coordinator Role.
EDUCATION
Michigan State University
Bachelor’s Degree
History
East Lansing Mi
2000
University of Phoenix
Masters of Business Administration
Troy Mi
2010
REFERENCES
Available upon request
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