Client Relations Project Manager

LYNNE NICOLE IBAY

***************@*****.*** 920-***-**** LinkedIn

Objective

Motivated and adaptable professional with a strong foundation in hospitality and project coordination, now seeking an office-based role in administration, HR, or project support. Known for being detail-oriented, people-focused, and committed to driving efficiency and exceptional service in dynamic environments.

Professional Summary

Energetic and organized team leader with over five years of experience in team management, client relations, and operational logistics. Adept at training staff, coordinating schedules, and resolving challenges with efficiency and professionalism. Eager to leverage hospitality expertise and transferable skills in a corporate or remote office setting.

Key Skills

●Office Administration & Support

●Project Coordination

●Scheduling & Calendar Management

●Client Relations & Communication

●Staff Training & Supervision

●Microsoft Office (Word, Excel, Outlook)

●Data Entry & Record Keeping

●Problem Solving & Conflict Resolution

●Time Management & Prioritization

Professional Experience

Project Manager

Korea Tourism Organization, Manila, Philippines

June 2019 – August 2019

●Managed vendor relationships and coordinated logistics for promotional campaigns.

●Tracked project budgets, monitored deliverables, and maintained timelines.

●Compiled performance reports and facilitated cross-functional team collaboration.

Food and Beverage Associate

Blue Harbor Resort, Sheboygan, WI

September 2019 – March 2020

●Provided tailored guest experiences and ensured timely service.

●Assisted with daily operations during high-demand periods.

●Collaborated with team members to maintain seamless service.

Food and Beverage Associate

Marriott Hotels and Resorts, Hilton Head Island, SC

July 2020 – November 2020

●Delivered excellent customer service in a high-traffic hospitality environment.

●Trained new team members and supported operational efficiency.

●Handled customer bookings, POS transactions, and service requests.

Manager

Angus Steakhouse and Seafood, Myrtle Beach, SC

November 2020 – November 2023

●Supervised daily operations and managed staff scheduling and training.

●Improved service quality and customer satisfaction through performance reviews and staff development.

●Developed promotional strategies that increased revenue and customer engagement.

●Ensured compliance with health and safety regulations.

Education

Bachelor of Science in Tourism Management

Centro Escolar University, Philippines

Additional Information

●Eligible to work in the U.S.

●Open to relocation or remote roles

●Available immediately

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