Supply Chain Business Operations

Phone: 510-***-**** Kemaru Hampton Email: **************@*****.***

Business Administrator

Richmond, CA

PROFESSIONAL SUMMARY

Business Logistics and Supply Chain Specialist with hands-on experience at Amazon, UPS, and Tesla. Graduating May 2025 with a B.S. in Business Administration and Logistics from Cal Maritime. Skilled in streamlining operations, improving efficiency, and reducing errors—improved Amazon delivery times by 10% and cut Tesla workflow errors by 5%. Proficient in Microsoft Office, logistics software, and data analysis tools. Strong problem-solver with a focus on optimizing supply chain performance.

EDUCATION

B.S. International Business and Logistics – California State University, Maritime Academy

05/2025

A.A. Math & Science – Contra Costa College 08/2023

A.S. Business Administration – Contra Costa College 08/2023

EXPERIENCE

AMAZON, AMERICAN CANYON, CA APR 2024 – OCT 2024

Delivery Driver

Handled package deliveries for Amazon with a consistently high customer satisfaction rating. Delivered an average of 100 packages daily ensuring all were delivered in pristine condition to customers resulting in positive feedback.

Process Improvements: Reduced delivery times by 10% through efficient routing techniques. Business Operations: Achieved 98% on-time delivery rate for daily package delivery.

TESLA, FREMONT, CA MAR 2023 – MAR 2024

Production & Logistics Operations

Performed complex assembly work using state of the art manufacturing tools to build Tesla’s vehicles and energy products while ensuring adherence to safety guidelines and standardized procedures.

Process Improvements: Evaluated the assembly processes and equipment providing guidance to management regarding workflow improvements which lead to a 5% decrease in technical workflow errors in my department.

Business Operations: Maintained all machines and equipment successfully troubleshooting systems and handling all manual repairs causing a 10% increase in production within my department.

UPS, RICHMOND, CA AUG 2022 – JAN 2023

Preloader

Oversaw the crucial role of ensuring the smooth and efficient operation of UPS’s delivery process. Tasked with loading and unloading packages onto UPS delivery vehicles, sorting packages, and maintaining a safe and clean working environment.

Troubleshooting: Successfully identified errors in package information, defects, and any discrepancies while guaranteeing packages are delivered to the desired destination in a timely manner.

Collaboration: Collaborated with other warehouse personnel to ensure work efficiency.

TARGET, OAKLAND, CA APR 2022 – AUG 2022

Retail Sales Associate

Provided friendly and knowledgeable assistance to store guests, ensuring that the store is clean, organized, and well-stocked. Helped an average of 50 customers per day by responding to inquiries and locating products.

Sales/Strategic Planning: Recommended alternative merchandise display styles to management, which were implemented resulting in a 35% improvement in sales.

Collaboration: Assisted team members, when necessary, in handling cash registers, organizing inventory room, labelling products, unloading merchandise, and cleaning up.

KEY STRENGTHS

Business Administration & Operations

Logistics & Supply Chain Management

Process Optimization & Workflow Efficiency

Data Analysis & Problem-Solving

Strategic Planning & Process Improvement

Microsoft Office (Excel, Word, PowerPoint, Outlook)

ERP & Logistics Software (SAP, Oracle, Tableau)

Customer Service & Client Relations

Collaboration & Leadership

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