Business Strategy Financial Services

IVAN E. VILLA

Dallas-Forth Worth, TX 817-***-**** ************@*****.***

TALENTED BUSINESS TRANSFORMATION

Aligned Strategy, Operational Excellence • Transformation Executive • Head of Global Operations Strategic Visioning • Cross-Functional Alignment • Agile Methodologies • Achieved ISO Excellence

• Mentored High-Performing Teams • Defined KPIs

Lean Six Sigma Master Black Belt • Prosci Certified Change Manager Practitioner WORK EXPERIENCE

Cherokee Federal; TX 12/2024 - 05/2025

Director Business Strategy & Transformation

● Created an execution roadmap with success metrics aligned with organizational strategy.

● Led the strategic development and scope of a process improvement program for the IRS, targeting business efficiency and AI digital transformation across multiple divisions.

● Conducted comprehensive volume analysis and stratification to prioritize focused efforts for a phased strategy rollout, including resource-based gap assessments.

● Trained teams and leaders in Lean Six Sigma, instilling a culture of continuous improvement.

● Coached senior leadership and initiative champions to identify and quantify financial benefits. Holt CAT; TX 03/2023 - 11/2024

Director of Process Improvement

● Achieved best-in-class ISO audit ranking among 7 facilities for lean manufacturing.

● Developed KPI dashboards to enhance decision-making and secure a competitive advantage.

● Aligned facilities via ERP, data visualization, standard work, and cost-flow(P&L) optimization.

● Led multi-year transformation, aligning Hoshin strategy with digital and program management.

● Advised senior leadership on a financial framework for product costs and process efficiency.

● Built and mentored high-performing teams, driving transformation and process improvements. J.P. Morgan Chase; TX 05/2017 - 03/2023

Vice President, Process Engineering Center of Excellence (CoE)

● Created and led a groundbreaking improvement strategy that enhanced process efficiency and mitigated risk, driving significant operating margin improvements at J.P. Morgan Chase.

● Generated $75M in business value and secured $45.5M in savings via process improvements.

● Identified 100+ process opportunities to enhance vendor quality, led multiple teams to realize a

$5M savings opportunity, and achieved a 40% reduction in overall inventory.

● Led credit card improvements in TX, OH, and CO by aligning 8 businesses and analyzing value streams to reduce risk, complexity, and enhance quality for Merchant Services.

● Directed integrated firm-wide regulatory operations for strategic value stream impact.

● Identified high-value business growth via business strategy prioritization plan (strategy, operational, integration, and tactical), process mapping, and data visualization using Jira.

● Built an expansive Enterprise reliability roadmap alongside sophisticated systems/process matrices to quantify IT systems performance across the Commercial Banking organization.

● Coached business leaders on diligently understanding enterprise-level reliability risks, while fostering a robust culture of proactive risk management throughout the organization. Smith & Nephew Advanced Wound Devices-Bioactives (AWD-AWB) 02/2013 – 04/2017 Global Continuous Improvement Manager

● Achieved 98% delivery adherence by refining metrics and standard work, reducing costs.

● Reduced lead time from 8 weeks to 5 weeks by managing large-scale improvement operations across supplier plants in Mexico, Costa Rica, Central US, UK, India, and Ireland. APQP base.

● Received the prestigious AWM Notable Leadership Award in 2014 for exemplary leadership.

● Secured GEM award from AWB Senior VP for superior corporate integration achievements.

● Led the integration of the AWB division with senior partners, aligning processes with FDA goals.

● Utilized business process mapping to diagnose gaps and identify improvement opportunities.

● Managed KPIs tied to P&L goals, boosting team accountability and FDA criteria compliance.

● Directed internal consulting initiatives that aligned multiple healthcare stakeholders in engineering, procurement, quality, supply chain, law, S&OP, and regulatory functions.

● Improved the Curacao franchise fermentation process by creating a comprehensive strategic business case along with KPIs and agile project plans.

● Directed a comprehensive process improvement and EPMO program for a medical device organization that enhanced strategic deployment and team performance.

● Facilitated Value Stream Tracking Centers on-site and with suppliers to capture improvements in Quality, Cost, Delivery, and Inventory on a daily, weekly, and monthly basis.

● Took charge of project execution, enforcing change control and training to boost performance. Parker Hannifin Aerospace-Fluid System Division (FSD) 11/2010 – 12/2012 Continuous Improvement Site Leader

● Achieved a +50% reduction in parts damage via rapid implementation of a standardized Material Handling System covering 40,000+ part numbers.

● Owned comprehensive lean deployment of the FSD division Model Plant Roadmap to all core employees across global manufacturing and non-manufacturing operations worldwide.

● Deployed lean strategy and high-level plans with Team Leaders site-wide, establishing a robust center of excellence (CoE) for continuous and sustainable improvement at FSD. EDUCATION

• Master of Business Administration (MBA) 2016

o Australian Institute of Business-TEQSA accredited, AACSB member

• Certified Manufacturing Engineer Technologist 1996 o Manufacturing Engineering Certification Institute (SME), credential equivalent to a 4- year degree in manufacturing engineering technology, validates applied knowledge in manufacturing processes, engineering principles, and industrial systems. TECHNOLOGIES, CERTIFICATIONS, AWARDS, LANGUAGES, SKILLS Technologies: MS Office • Minitab • IGrafx • Power BI • Smartsheet • JIRA • Visio • CAD Professional Certifications: Senior Business Strategy Professional, The Strategy Institute

(6/2025) • Lean Six Sigma Master Black Belt, Villanova University • Prosci Certified Change Manager Practitioner • Six Sigma Black Belt, Lean Six Sigma Academy/ASU Awards: Best in class ISO Audit (2024) • Financial Process Improvement SEAL (2021) • Notable Outstanding Example of Leadership Award (2014) • AWB GEM Award (2015) • Lean Model Plant Award (2010)

Languages: English • Spanish

Skills: Lean Six Sigma & Continuous Improvement • Enterprise Transformation • Process Mapping Value Stream Optimization • Global Operations Leadership • KPI & Dashboard Development • ISO Audits • Cross-Functional Team Leadership • Digital Transformation • P&L Accountability

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