Data Entry Clerk

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Rodney Cole

** * ****** **, **** Beach, NY ***61, 516-***-**** **.********@*****.***

PERSONAL PROFILE

Mature self-starter with excellent communication skills, strong work ethic, reliable, productive and honest. Ability to listen, understand and create customized solutions, Very energetic, enthusiastic professional excelling in challenging and fast paced environments. PROFESSIONAL SKILLS

Microsoft Excel Accounting Internet Applications

Microsoft Word Keyboarding (45 wpm) Medical Terminology Microsoft Access Intuit QuickBooks EDI Software

Microsoft Outlook Ten-Key Calculator ICD-9, CPT Coding Microsoft PowerPoint

EDUCATION

Business Office Administration Diploma

Hunter Business School, Levittown, NY

WORKING EXPERIENCE

DATA ENTRY CLERK / CUSTOMER SERVICE REPRESENTATIVE City Practice Group, Uniondale, NY 8/2015 – 2/2024 (Remote work)

• Analyzed and entered batched checks into company spreadsheet for posting and deposits.

• Compile, sort, edit and verify the accuracy of data before it is entered into database.

• Corrected errors, misspelling and left off information on patients address for billing.

• Clarified with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

• Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.

2

PURCHASING CLERK (worksite Parker Jewish Institute) Access Staffing Agency, Melville, NY 4-2013 – 9-2014

• Placed orders with suppliers or vendors and ensured that documentation is in order, with terms and conditions being clear.

• Reduced cost to the company, such as evaluating costs of purchasing from various suppliers to arrive at the best deal.

• Interacted with suppliers in case of delay in delivery of supplies, receipt of damaged or incorrect quantity of goods.

• Created contracts, quotes and annualized documentation of vendors. HEALTHCARE BILLING SPECIALIST

Laboratory Corporation of America, Uniondale, NY 6/2001 – 7/2012

• Used knowledge of Medical Terminology, Company customized software systems and Medical coding to expedite claims.

• Expedited and processed of complex claims using the knowledge of medical insurance coding.

• Investigated, evaluated and settled claims, applying healthcare knowledge and human relations skills to effect fair and prompt disposal.

• Compared data with source documents, or re-entered data in verification format to detect errors.

• Located and corrected data entry errors, or reported them to Supervisors.

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