Patient Care Medical Office
Resume:
Amanda Mayo
Clinic Supervisor - Biller
Covington, LA 70433
***********@*****.***
Professional Summary
Versatile and accomplished Clinic Supervisor with 15+ years of experience in medical office management and patient care. Proven track record in overseeing clinic operations, managing a team of 8, and ensuring compliance with healthcare regulations. Expertise in medical billing, scheduling, and staff training, resulting in enhanced patient satisfaction and operational efficiency. Committed to fostering a collaborative environment and optimizing clinic resources for superior patient outcomes. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Clinic Supervisor
Jill Gibson, M. D.-Covington, LA
February 2020 to Present
• Oversaw daily clinic operations, ensuring the efficient flow of patients and staff productivity
• Managed a team of 8 medical professionals and support staff, providing guidance and support for daily tasks and patient care
• Developed and maintained clinic policies and procedures to keep up-to-date compliance with healthcare regulations and standards
• Managed inventory of medical supplies and equipment.
• Collaborated with medical providers to resolve patient care issues and enhance the quality of care delivered
• Scheduled and coordinated patient appointments, procedures, and surgeries, optimizing clinic resources
• Handled patient complaints and concerns, addressing issues promptly and maintaining patient satisfaction
• Coordinated and supervised medical billing and insurance claims processing.
• Trained and mentored new clinic staff, to retain a skilled and knowledgeable workforce
• Maintained compliance with healthcare regulations, including HIPAA and OSHA standards
• Oversaw the keeping of accurate records of patient demographics, medical history, and treatment plans Medical Office Manager, Stefanie A. Schultis M.D. & William N Landry III M.D. EM PLO YM ENT HISTO RY
June 2007 to June 2019
Covington, LA
•Administrative assistant duties - handled physician calendars, typed documents, transcription, booked travel.
• Maintained financial books and records and prepared monthly financial statements and management reports.
• Negotiated and managed outside vendors.
• Responsible for timely payment of all taxes, including property and local tax bills.
• Worked with CPA to facilitate preparation of Corporate and Personal taxes Management
• Responsible for communication between patient and all parties involved, including insurance companies, labs and any other medical professionals.
• Maintained comprehensive property and liability insurance for the office building.
• Managed physician daily schedule
• Responsible for travel arrangements for physician and family. Human Resources
• Responsible for hiring of office staff for employer.
• Managed professional credentialing for physician.
• Managed practice employee benefit plans including employee insurance. Front Desk Clerk
Schultis Landry Guillory Obstetrics & Gynecology-Covington, LA November 2004 to June 2007
• Responsible for checking patients in and out
• Posted all daily visit charges
• Filed patient charts
• Answered multi line phone
• Scheduled appointments for various procedures and multiple physicians
• Responsible for other front desk duties that were assigned throughout the day Education
HIgh School Diploma in General Studies
Covington High School - Covington, LA
1992 to 1995
Skills
• Billing
• Patient care
• Family medicine (5 years)
• Medical administrative support
• Health insurance (10+ years)
• Outlook
• Medicare
• Human Resources
• Medical collection
• Leadership
• Editing
• Customer Service
• Office management
• Quickbooks
• Medical office experience
• Time management
• Organizational skills (10+ years)
• Scheduling
• Payroll
• Management
• training
• Microsoft Excel
• Revenue cycle management
• Appointment scheduling
• Supervising experience
• Receptionist
• Practice management
• ICD coding
• Microsoft Word (5 years)
• Data entry (10+ years)
• EMR
• Clinic
Languages
• English
Certifications and Licenses
Driver's License
Additional Information
SKILLS PRO FILE
- Customer Service, Front Desk Management, Accounts receivable/payable, Medical Office Management
- Strong Communication, ICD.10 and CPT coding, Re-credentialing Applications, Personal Assistant and Computer Literacy
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