Data Entry Senior Analyst

VICTORIA (Vikki) F. JOHNSTON

Eustis, FL www.linkedin.com/in/vjohnston

Mobile: 248-***-**** ********************@*****.*** PROFESSIONAL EXPERIENCE

AdventHealth (Adventist Health System Sunbelt Healthcare Corporation) 2015 – May 2024 - Retired Senior Analyst / Trainer

- Training assignments for transition to new system-wide software

- Reporting assignments and completions for executive reports

- Data Entry, analysis and maintenance of assignments, Excel reporting, tracking

- Leading or assisting implementation/cutover tasks for all hospitals as well as working on other projects within Supply Chain Shared Services to ensure each hospital has a smooth transition to new software programs COMERICA BANK (OpTech Contract), Auburn Hills, MI Oct 2008 – Dec 2014 Senior Contract Specialist

- Negotiation, finalization and contract management for year-end closing. TRINITY HEALTH, Livonia, MI 2008 - 2014

Director, eHealth

- Led system-wide, cross-functional teams to standardize online vendors, content, design and content management system; training and hiring of support resources

- Key projects included rollout of:

o Physician Portal

o Patient Portal

o Consumer Site

o Governance Portal and the Employee Portal (Trinity Intranet)

- Coordinated user/technical meetings

- Managed budgets

- Created system-wide marketing and communication plans for rationale, updates, and use of portals by various audiences to meet business requirements

- General:

o Supervised staff

o Managed budget

Manager, Web Communications 2000 – 2008

- Led system-wide initiative to create system-wide Intranet site for communication and corporate information

- Information-sharing and standards for individual hospital Intranet sites Communications Assistant 1996 – 2000

- Supported system-wide clinical meetings

- Executive PowerPoint

- Video production

- Crisis communication training

- Meeting support

- System-wide and Corporate Office weekly print and online communications

- Managed crisis communications for long-term facilities VICTORIA (Vikki) F. JOHNSTON 248-***-**** Page 2

Executive Assistant 1990 – 1996

Support to the Associate Vice President, Quality Services, including:

- Roll out of continuous quality improvement (CQI) initiative across the system

- System-wide support and training for C-suite and physicians

- Calendar management

- System-wide meeting support, staffing and coordination

- MS Office Suite (Excel, Outlook, Word, PowerPoint) Administrative Assistant 1986 – 1990

- Assisted with the consolidation of six (6) regional offices into one Corporate Office building in Farmington Hills, Mich

- Supported the set-up of all system office departments, consolidation of individual contracts and in the relocation of executives as well as other key personnel.

Secondary School English Teacher

Blue Ridge Christian School – Kansas City 1980 - 1985 Midland Christian School – Midland, MI 1980

EDUCATION

B.A.; English; Minor: Spanish, Drama

Spring Arbor University, Spring Arbor, MI 49283

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