Data Analyst Front Office
Resume:
Shade Alatishe
** **** **** *****, ********** MD 21236
************@*****.**.**
SUMMARY
A versatile financial professional with years of experience within and outside the United States. Familiar with top-tier compliance environment and expertise with financial regulatory ethics. An excellent and proven track record of leadership, communication, and productivity with minimal supervision in fast-paced environments. Core competencies include fraud investigation, know your customer (KYC), anti-money laundering (AML) risk assessments, global financial crime prevention (GFC), transaction analysis and monitoring, compliance, and regulatory reporting.
SKILLS
•Years of Business Analysis experience with major roles in requirement gathering, analyzing, validation and documentation.
•Leadership skills with experience in coaching, mentoring, and leading small teams.
•Excellent analytical, research, problem-solving, management, and organizational skills.
•Excellent written and oral communication skills
•Extensive PC skills including MS Word/PowerPoint/Outlook/QuickBooks/ Access/Excel (Pivot Tables and V-lookups), Visio and other process charting tools, Windows Operating Systems, Salesforce, Sibel, Genesis, Reps, SAP, Kronos, Workforce management, Epic, Concur.
EDUCATIONAL QUALIFICATION
University of Maryland University College 2020
Masters of Management in Information Systems
PROFESSIONAL EXPERIENCE
JP Morgan Chase, Delaware, USA. OCT.2021 – till date
Referance Data Analyst
•Responsible for maintaining fixed income, equity, and assets pricing data in the core Global Security Master Data System for the front and middle office investment group.
•Price assets using various vendor platforms such as Reuters, Bloomberg, ICE, and Pricing Direct.
•Ensures trades are executed with minimal errors, timely, and in compliance with organization and financial industry policies and processes.
•Ensures data quality for all intra-Firm data subscribers, back and front office systems.
•Responsible for identification, escalation and resolution of issues within the trading process and systems.
•Employ various data analysis tools such as Excel, SQL, VBA, Power Bi etc for pricing data management and process automation.
•Ensures streamlined, efficient strategic global data process flow and daily control between internal and external technologies.
•Subject matter experts (SME) in security pricing policies, requirements and processes.
•Support onboarding process for new funds, price changes, client’s requirements and supporting documents.
•Performs transaction audits thought evidence retrieval and review of pricing activities.
•Performs process error remediations as well as implementation of tactical and strategic preventive solutions.
•Supports and manages resource and requirement changes from business partners and strategic application development.
•Monitors team activity, valuation point deadlines, communicate and escalate issues and delays.
Bank of America, Maryland, USA. Feb 2020 – Sept 2021
Relationship Banker
•Work closely with the Trading Desk to support the business and perform Trade Control.
•Manage and validate of trade capture process to ensure all trades see booked according to the terms of the underlying agreement.
•Provide support to assigned trading desks across all Middle-Office functions in a timely and accurate manner
•Manage trade lifecycle events and perform amendments to irregularities.
•Collaborates with other departments in Investigating and resolving breaks such as Cash, Collateral, Valuations,
Documentation etc.
•Generate and distribute daily reports to the Trading desk, business partners, and Senior Management.
•Collaborates with the front office, risk, and P&L team to resolve risk and P&L issues in a timely manner
• Collaborates with Sales and Client Management teams to ensure that client issues are addressed and resolved.
•Credit Default Event - Manage and Process Credit Events working with the front office, technology, and P&L to execute successfully.
•Resolve queries – Investigate any issues raised to the team, liaising with Front Office, Back Office, and/or the client, as necessary.
•Partner with bank management to ensure adherence to operational compliance, policies, and procedures.
Exelon, Maryland, USA. Jan 2018 – Dec 2019
Business Analyst
•Execute trade confirmations and exchange transactions in collaboration with sales, credit, and legal departments.
•Maintain cash system application activities to ensure accurate account receivables and payables in collaboration with Treasury and Wholesale Operations.
•Ensure the accurate capture of trade details in the trading systems for position & P&L reporting.
•Support data-gathering efforts and generate risk reports.
•Communicates with business units and support data-gathering effort of all risk information.
•Participate in the development and implementation of risk policies and procedures.
•Participate in the identification and assessment of the overall risks within the Corporation.
Johns Hopkins Hospital, Maryland, USA. Aug 2016 – Jan 2018
Project Coordinator
•Provide administrative support to JHCP Education and Training Department necessary for the Smooth operation of the organization.
•Maintains calendars and schedules for the Department and designated research projects.
•Serves as the primary point of contact for business analysis activities including the development and Documentation of business requirements and User Manuals.
•Prepared all documentation for audit including testing, requirements, and verification
•Provides communication and guidance to Leadership, Project Teams, PMO, and various levels of Business stakeholders to understand and support the project.
•Coordinate business owners, executives, and team meetings to provide feedback on project status.
•Coordinates & implements office services such as faxing, photocopying, and maintaining supplies and Equipment. Works with other members of the team to assist in ordering and tracking office supplies and equipment.
•Assists the financial team with the reconciliation of expenses and receipts, Maintains and coordinates regulatory documents as needed. Assists as needed with the preparation and submission of grants and related reports.
•Arranges and coordinate travel for Department members and other staff.
•Arranges and coordinates meeting and other special events as needed.
•Prepares and submits travel reimbursement materials.
•Maintains files and records related to grants and other faculty activities.
•Assists with routine correspondence for faculty. Other related duties as needed.
Carefirst Maryland, USA September 2015 – July 2016
Business Analyst
•Participates in the analysis of existing business rules, processes, and systems.
•Accurately reviews, researches and analyses all types medical Claims.
•Determinations and calculations of type and level of benefits based on established criteria and provider contracts.
•Identifies authorizations and matches authorization to claims.
•Identifies dual coverage or potential third-party liability claims.
•Refers claims with Coordination of Benefits to Management for approval and insurance coverage profile update.
•Determine out-of-network and out-of-area services or providers and processes in accordance with company and governmental guidelines.
•Process all claims, eligible or ineligible, for payment accurately; conforming to quality and production standards and specifications in a timely manner.
•Supports other Examiners in adjudicating claims from other Health Plans.
•Adjudication of Medicare Advantage claims.
•Documents resolution of claims to support claim payment and/or decisions.
•Corresponds with providers, members and inter-office departments to process and resolve claim issues.
•Performs team administrative duties including status reporting. Assists manager or supervisor with other
administrative tasks as requested.
Zenith Bank Plc, Lagos, Nigeria. October 2007- July 2015
Senior KYC Analyst
•Responsible for KYC file/ document control.
•Collaborated with other KYC staff, front officers, compliance officers, and staff in the back office to
ensure timely approvals.
•Managed assigned tasks related to drafting case investigations, prepared suspicious activity reports (SARS), analyze/utilize currency transaction reports (CTRs), and reference customer identification programs (CIPs).
•Responsible for ongoing clarification of staff duties and responsibilities, monitoring staff’s performance and evaluation, and providing necessary guidance and direction to staff.
•Ensured individuals and staff maintain compliance with state regulations
•Refreshed data and documentation for existing clients on an ongoing basis including periodic reviews.
•Assisted managers in providing status updates to management regularly to create transparency and reduce risks.
•Participated in new client onboarding and contract renewal processes, conducting due diligence on contract performance and recommending adjustments to better meet client needs.
•Monitored and maintained compliance with internal controls and government regulations.
•Ensured KYC standard/policy is consistently applied in the front office.
•Supported with the onboarding of new customers and periodic review of existing customers.
•Worked and contributed in a team-oriented and collaborative environment to improve the analytical and reporting processes.
•Contributed and provided advocacy on behalf of individuals with varying degrees of developmental and intellectual disabilities by connecting them with appropriate services, community resources, and support
networks.
•Conducted appropriate levels of KYC/ due diligence screening on accounts based on the customer’s risk score.
VP Regional Banking Operation
•Supervise the day-to-day operational functions of the branch including vault, drawer and ATM balancing; oversee teller and customer service duties, and assisting with customer transactions.
•Perform pre-audits to identify and mitigate operational risk, ensure branch adherence with compliance procedures. Evaluate the overall adequacy and effectiveness of the BSA/AML compliance program, including policies, procedures, and processes.
•Review suspicious activity (manual, automated, or a combination) which includes - Nonsufficient funds (NSF) reports, large currency aggregation reports, monetary instrument records, Funds transfer records, large balance fluctuation reports, Account relationship reports used for BSA/AML compliance.
•Ensure all security procedures are strictly followed, branch is operationally sound, and satisfactory audits are achieved.
•Supervise, coach, and develop staff regarding service expectations, policies, procedures, products, systems and banking transactions.
•Responsible for growing customer base, consumer and business relationships through internal and external marketing programs.
•Audited Operational and Revenue Systems to ensure revenue and sales information was accurately accrued, reported, and maintained.
•Prepared and managed annual budget, quarterly outlooks and monthly ad-hoc financial reporting. Analyzed operating results, explanation of variances, trend and year to date reporting.
•Prepared revenue accrual and reversing general ledger journal entries.
•Reconciled general ledger accounts, submitting month end close reporting.
•Designed forecasting models to project sales and revenues based on year-to-date results, current trends and estimates agreed with Executive Director of Sales.
•Supported sales management team on all financial issues including processing compensation and performance metrics.
Communicate results and improvement recommendations to executive team members, following up to influence implementation of action plans enhancing business results.
Financial Centre Manager
•Supervise teller staff and all branch functions associated with processing customer transactions and routine bank service.
•Provide support for sales and service initiatives undertaken by the bank and regularly discuss customer service goals and concerns with staff.
•Maintain up-to-date checklists of all branch functions, assign specific duties and responsibilities to staff members, and ensure tasks are accurately and efficiently completed.
•Assess branch needs for coins and currency and ensure appropriate levels are ordered and shipped.
•Ensure adequate levels of teller/branch supplies are maintained using vendors and specified procedures.
•Ensure that all established security and internal controls are observed by all staff members.
• Ensure that cash drawer and vault levels are maintained at the lowest level at which the branch can effectively operate.
• Monitor fraud and other security warnings issued by the bank’s security officer or other members of management and make sure branch staff understand and heed alerts.
•Accept retail and /or commercial deposits, and loan payments, and process checking and savings account withdrawals.
•Interact with customers to provide information in response to inquiries about products and resolve complaints.
•Maintains adequate cash drawer at all times, buying and selling currency from the vault as necessary.
•Balance cash drawer in accordance with Bank procedures and regulations including periodic batching of cashed checks.
•Performs due diligence in processing customer transactions – account opening, account inquiry activity etc.
•Assist in ordering, receiving, verifying, and distributing cash.
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