Customer Service Analyst

******.**********@*****.*** • 716-***-**** • **** LILLIAN ST

LAUREN POCHATKO

Dear Hiring Manager,

I am writing to express my interest in the Administrative Assistant Remote position at Sodecia. With extensive experience in helping customers implement and solve issues with new software, coordinate team meetings, organize schedules and improve business output, I am eager to bring my skills to your team.

In my recent role as Manager at Nashville Krav Maga, I have honed my ability to lead and work collaboratively, ensuring high levels of customer satisfaction. Over the past 5 years, I've developed a keen eye for detail and a robust approach to problem-solving, enabling efficient and effective customer service.

My skills include teamwork, attention to detail, and strong communication abilities. These are complemented by my personal strengths, which include being solution-oriented, attentive to details, and a natural leader. These attributes have greatly contributed to my success in previous roles and are directly applicable to the responsibilities of the Customer Service Analyst position.

I hold a Bachelor's degree in Exercise Science from Belmont University, which has equipped me with a strong foundation in disciplined and scientific approaches to problem-solving that are valuable in administrative and management-type environments.

I am enthusiastic about the opportunity to contribute to Sodecia, and am confident that my background and skills align well with the needs of your team. I am looking forward to the possibility of discussing my application in more detail.

Thank you for considering my application.

Lauren Pochatko