Customer Service Front Desk

Stephanie Maddox

*** ***** ******** ****, *********, United States, 70652, 337-***-****, ******************@*****.*** Professional summary

Financial Receptionist with a strong foundation in data analysis and customer service. Demonstrates adaptability and organizational skills in managing financial inquiries and providing support to clients. Committed to enhancing networking abilities and time management to contribute effectively to the financial services industry. Employment history

Financial Receptionist, Aug 2024 - Mar 2025

Family Choice Financial, Deridder, LA

Barista/Cashier, Mar 2024 - Present

The Front Porch Coffee Shop, Anacoco, LA

Front Desk Receptionist, Mar 2024 - Aug 2024

Glenn Dean Insurance Agency, Deridder, LA

Skills

Customer Service (Beginner), Adaptability (Beginner), Time Management (Beginner), Research Skills (Skillful), Organizational Skills (Skillful).

Education

General Diploma, Aug 2022 - May 2023

Turning Point Christian Academy, Deridder, LA

Provided exceptional customer service by addressing client inquiries promptly, fostering strong relationships and enhancing client satisfaction.

Managed appointment scheduling and client follow-ups, improving office efficiency and ensuring timely financial consultations.

Coordinated with financial advisors to streamline communication, resulting in cohesive client experiences and improved service delivery.

Executed daily reconciliations of financial statements, preserving data integrity and supporting organizational financial health. Provided exceptional customer service, fostering a welcoming atmosphere that encouraged repeat visits and strengthened community ties.

Coordinated with team members to maintain inventory levels, ensuring product availability and minimizing waste through efficient stock management.

Provided exceptional customer service at the front desk, fostering a welcoming atmosphere and enhancing client satisfaction. Managed appointment scheduling and client inquiries, optimizing front desk operations and significantly reducing wait times.

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