Data Entry Analytics

Anu Shah

Elmhurst, NY ***** **********@*****.*** linkedin.com/in/anu-shah-3a5422157/

Education

York College, CUNY Jamaica, New York

Bachelor of Science, Information System Management December 2024 Certifications and Licenses Long Island City, New York Data Analytics Foundations (Beginner) October 2024 Work Experience

Public Partnership LLC (PPL)- Contract- Robert Half Remote Registration Specialist December 2024- Present

• Used CRM and PPL@Home to manage the entire enrollment process for participant-directed services, including intake, data entry, and provider onboarding.

• Provided comprehensive education and support to participants, families, and providers on program rules, self-direction, and financial management.

• Collaborated with internal and external stakeholders to ensure timely enrollment, address barriers, and optimize service delivery.

• Assessed participant needs, identified potential risks, and ensured compliance with all program policies and regulations.

• Managed escalated cases, effectively identifying and resolving blockers to ensure smooth and timely enrollment for clients

• Led a team of 60 individuals in processing client paperwork, ensuring timely and accurate completion of all documents while maintaining high standards of quality and compliance

• Coordinated cross-functional efforts to address issues and provide proactive solutions, driving efficiency and minimizing delays in paperwork processing.

CITI Group- (Contract)- Collabera New York, New York Operations Clerk- Analyst October 2024- December 2024

• Performed accurate counting and inventory of securities and financial documents within a secure Vault Count Room.

• Ensured all documents are correctly accounted for and securely stored, while maintaining a strict adherence to security protocols while handling security documents.

• Identified and reported discrepancies in inventory and initiated corrective actions. EMS Consulting Services (Part Time)- Robert Half Remote Accounting Clerk September 2024-October 2024

• Utilized QuickBooks to generate detailed financial reports and facilitate account reconciliation.

• Assisted in managing Accounts Payable and Accounts Receivable processes.

• Performed data entry tasks, including billing and invoicing, ensuring accuracy and timeliness. Lash Décor & Spa Inc. New York, New York

Business Operations and Marketing Coordinator January 2023-Present

• Monitored cash flow, produced reports, reviewed invoices, entered data and made decisions to improve profit.

• Managed website updates with ongoing promotions and marketing and social media to boost SEO, increase followers, and promote the business.

• Monitored booking reports on Phorest application and individual/team performance.

• Increased Daily Sales through marketing on Instagram and in person sales of products and services.

• Delivered friendly, courteous customer service on phone and face-to-face client interactions.

• Managed email correspondence with clients, addressing inquiries and providing support.

• Ordered and tracked materials and products essential for daily operations, optimizing inventory management while collaborating with suppliers to negotiate terms and ensure timely deliveries. Columbia Dental Servies New York, New York

Dental Assistant Intern June 2020 - September 2021

• Managed scheduling and patient records using dental software: SoftDent and CareImage

• Verified various insurances, including Medicaid, PPO, and HMO plans, and managed daily patient flow with excellent customer service both over the phone and in person.

Skills & Languages

Strong communication and collaboration skills with excellent problem-solving abilities. Computer: Proficient in Microsoft Word, Outlook, PowerPoint, Microsoft Excel, Teams, Access. Beginner in QuickBooks, C++, SQL, Tableau

Languages: Fluent in English, Nepali and Hindi (Professional)

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