Data Entry Administrative Assistant
Resume:
Kimberly Welch
************@*****.***
Mobile, AL 36608
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ADMINISTRATIVE ASSISTANT
Whaley Foodservice Daphne, AL MAR 2024 - CURRENT CLIENT CARE COORDINATOR
Southern Cross Care Mobile, AL NOV 2023 - FEB 2024 DIALYSIS TECHNICIAN
DaVita Birmingham, AL JUN 2023 - JAN 2024
Dynamic administrative professional
with a proven track record at Whaley
Foodservice, excelling in customer
service and data entry. Skilled in building
strong client relationships and
maintaining confidentiality, I effectively
enhanced client satisfaction and ensured
data integrity. Adept at leveraging
computer skills to streamline processes
and support organizational goals.
Experienced administrative professional
prepared for this role with strong
background in office management,
scheduling, and communication. Skilled
in handling multiple tasks efficiently,
ensuring smooth operations, and
supporting executive teams. Team
collaboration and adaptability to
changing needs drive consistent
achievement of organizational goals.
Known for reliability and fostering
positive work environment.
Dedicated administrative professional
with successful experience in fast-paced
office settings. Hardworking team player
with expertise in completing various
clerical tasks and offering staff support.
Responsible, punctual and productive
professional when working with little to
no supervision.
SKILLS
• Customer service
• Data entry
• Computer skills
WORK HISTORY
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
•
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
•
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
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Ensured accurate record-keeping with diligent data entry and database management for vital company information.
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Applied strategic thinking skills when evaluating potential solutions or alternatives during critical decision-making processes affecting the client experience.
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Enhanced client satisfaction by promptly addressing concerns and providing personalized solutions.
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Developed strong relationships with clients to build trust and loyalty, resulting in repeat business.
•
Analyzed feedback from clients to identify patterns and trends requiring attention or action from management.
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Maintained detailed records of client interactions, enabling accurate tracking and reporting of performance metrics.
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Advocated for clients'' best interests when liaising with different departments, ensuring their needs were always heard and considered during internal discussions.
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ASSISTANT UNDERWRITER
Ashland General Agency Mobile, AL JAN 2009 - APR 2019 JAN 1988
Associate of Arts
Merchandising Miss Wade's
Fashion Merchandising
College Dallas, TX
• Administrative support
EDUCATION
Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
•
Set up and operated dialysis machines for patients receiving treatment for kidney failure.
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Cleaned and connected fistulas, grafts and catheters to prevent infection.
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Maintained a clean and safe environment through diligent adherence to infection control protocols.
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Provided high level of assistance to help with review, classification, coding, and rating of applications.
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Responded to customer requests via telephone and email and effectively answered questions and inquiries.
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Copied, logged and scanned supporting documentation and placed all information in client files.
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• Verified data integrity and accuracy.
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