Store Manager Assistant
Resume:
Krista Scott
Mill Run, PA *****
********************@*****.***
Professional Summary
My career objective is to find a position utilizing one of the five business management degrees that I have earned. I have also obtained 13 profession certificates that I hope will help my career search. Authorized to work in the US for any employer
Work Experience
Store Manager
Speedy Meedy's-Normalville, PA
July 2023 to Present
As the store manager, I am responsible for doing the order for the store, checking the order in and putting it away, filling the atm, safe and lottery machines, as well as counting and balancing the money from those areas. I also am in charge of conducting potential employee interviews, as well as making sure, once hired, that their paperwork is completed and sent to corporate, as well as training them in store policies and procedures. I also do a lot of CSR with the customers that visit our store, assist them in finding what they need, giving directions, logging complaints they may have, etc. Troubleshooting issues within the store and with the employees is also a key part of being the store manager. Trying to stop problems before they can escalate is an ongoing, day to day, process, to ensure the store functions smoothly. Issues that need to be brought to the owner's attention, are communicated to the owner, by the manager, as soon as possible, so we can both eliminate any problems as soon as they arise. Also responsible for contacting the right department to handle any maintenance issues that may arise. Assistant Store Manager (ASM)
Coen Markets-Donegal, PA
January 2023 to June 2024
On top of CSR duties, it is the ASM's responsibility for opening the store, counting down the safe, balancing the safe, filing all store paperwork and submitting to corporate, before 10 am. Also responsible for store inventory count, store ordering, scheduling CSR's, troubleshooting any problems that arise, and assisting the store manager in whatever they need.
Assistant Store Manager
Speedy Meedy's-Normalville, PA
July 2023 to July 2023
As the assistant store manager, I assisted the manager in doing the order for the store, managing the employees and ensuring their work was completed, assisting customer whenever needed, filling the atm, safe and lottery machines, as well as counting and balancing the money from said machines. Customer Service Representative (CSR)
Coen Markets-Donegal, PA
September 2022 to January 2023
CSR for Coen Markets is responsible for checking customers out in an efficient and timely manner. Also responsible for assisting customers in whatever help they need. Keep then store cleaned and stocked, so that customers are able to find what they are looking for and being responsible in keeping the store ready for next day opening.
CSR - Customer Service Representative
Apple Mac+ Tier1 Advisor-Remote
May 2017 to April 2018
Kelly Services Global GA
Kelly Services employs us to answer call for Apple. I am a Mac+ Tier 1 Advisor. This means I assist customer with issues with their Mac computers, macOS software and iOS user issue, including iPhones, Ipads, iPods and Apple account issues
Customer Service Representative
Amazon Remote-GA
November 2016 to April 2017
Ga
To answer calls and assist customer with issues with their Amazon order, account, etc. Help customers get their phone, iPad or iPod working again, if needed, or help them order a new one, if necessary. Insert Machine Operator
Envelopes & Forms-Duluth, GA
April 2010 to November 2016
Set up insert machines for operation, according to each specific job. Quality check that the insertion process ran fine, before sending the inserted items out for shipping. Envelope Machine Operator
National Envelope - Austell-Austell, GA
July 2009 to April 2010
To pack and inspect envelopes for quality, per job specifications. Assist adjusters as needed. Machine Operator
IWCO Direct-Elm City, NC
March 2008 to June 2008
Manufacturing - Other
To pack and inspect envelopes for quality according to job specs. Also to help adjuster as needed. Machine Operator Trainer
Action Staffing-Wilson, NC
October 2007 to December 2007
Manufacturing - Other
To train operators on how to run envelope machines, inspect envelopes for quality and what to do if work is bad. Also explain how to do paperwork and read a ruler and job tickets. Machine adjuster trainee
ColorTree Inc of Virginia-Richmond, VA
June 2006 to May 2007
Richmond, Virginia
Manufacturing - Other
On top of machine operator duties I also am learning to put changes into machine(envelope size, print, windows), trouble shoot machine problems, make running adjustments, perform quality checks, change paper and poly rolls, help out where needed.
Machine Operator
ColorTree Inc of Virginia-Richmond, VA
August 2005 to May 2007
Richmond, Virginia
Manufacturing - Other
Quality check the envelopes to each job specification, and package them. Enter the job into computer when finished. Assist the adjuster with machine changes such as paper roll changes, print plate changes, cleaning up print, pulling jams from the machine.
Machine Operator
Williamhouse Regency
May 2001 to December 2001
State:Pennsylvania
Consumer Packaged Goods Manufacturing
Duties were to keep machine running, inspect quality of envelopes, package envelopes, fill out paperwork for each order, keep machine and surrounding area clean. Supervisor
Sheetz-Uniontown, PA
May 1999 to May 2001
Restaurant/Food Services
To supervise employees during my shift, help in kitchen when needed, help cashier when needed, do ordering for store products, check in order, unload and put order away, help customers with any problems as well as employees, count out all moneys taken in at the end of shift to get tills ready for next shift. Bakery Associate
Wal-Mart-Mount Pleasant, PA
November 1998 to May 1999
Retail
To thaw, bake, fill and decorate donuts, cinnamon rolls, turnovers etc. Pull what's needed for the next days orders and store in freezer for the next shift to prepare. Education
Master's in Project theory
Colorado Technical University Online - Colorado Springs, CO August 2011 to May 2012
Executive MBA in Business Administration
Colorado Technical University Online - Colorado Springs, CO August 2010 to May 2011
Master's in Health Care Management
Colorado Technical University - Colorado Springs, CO January 2010 to December 2010
Master's in Business Management
Colorado Technical University - Colorado Springs, CO August 2008 to December 2009
Bachelor's in Business Administration
Colorado Tech university online campus - Colorado Springs, CO October 2005 to March 2008
North Fayette Area Vocation Technical School - Connellsville, PA August 1986 to June 1989
Skills
• Troubleshooting
• Cash handling
• Management
• POS
• QUALITY ASSURANCE (Less than 1 year)
• Computer Networking
• Retail management
• Retail sales
• Sales
• Manufacturing
• iOS
• Business Management (2 years)
• Supervising experience
• Help Desk
• Cash register
• Microsoft Windows
• Mac OS
• Communication skills
• Customer service
• Leadership
• Operating Systems
• TRAINING (2 years)
Languages
• English - Expert
Certifications and Licenses
ServSafe
Driver's License
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