Inventory Control Customer Service
Resume:
Jasson Ferguson
Moreno Valley, CA *****
**************@*****.***
Professional Summary
Objective: To work for successful company where I can contribute to the bottom line thur years of experience in the Freight and Logistics industry.
Key Accomplishments: I have received several awards including “East to do business with”. I am hands on, a dedicated worker who started from the bottom and worked my way up thru four different positions within the company.
Willing to relocate: Anywhere
Work Experience
Inbound Operations Supervisor
Estes Express Lines-Banning, CA
January 2022 to April 2025
shipping and receiving, delivery routing, quality and inventory control, cycle counts, dispatching, customer service, safety
Warehouse Operation Supervisor)
Xpo Logistics-Fontana, CA
October 2020 to January 2022
Shipping and receiving
Quality and inventory control
• Managed shipping and receiving operations, ensuring accurate and timely processing of all incoming and outgoing shipments
• Implemented quality control measures to inspect incoming products for damages or defects, reducing return rates by XX%
• Optimized warehouse layout and storage systems to maximize efficiency and minimize handling time
(Dock Supervisor)
Roadrunner Transportation-Mira Loma, CA
April 2018 to October 2020
• Conducted root cause analysis investigations on product defects or failures to identify underlying causes and implement preventive measures
• Conducted thorough inspections of incoming raw materials, ensuring compliance with quality standards and specifications
(Shipping Coordinator)
Alta Dena Dairy-Industry, CA
December 2015 to April 2018
• Managed and maintained accurate records of all incoming and outgoing inventory
• Conducted regular audits to ensure inventory accuracy and identify any discrepancies
• Optimized warehouse layout for improved organization and accessibility of inventory items Warehouse Supervisor)
Fedex Freight (Dock-Fontana, CA
April 1994 to October 2015
Job duties: Read and check email daily. Route between 25-45 delivery routes daily. Make sure all hot shipments are routed correctly, early stop closures, appointment deliveries, GAMD- guarantee a.m. Delivery and lift gate deliveries. Make sure all delivery routes are shut down in time. Keep dispatch up to date on any route changes,
(cuts, adds or late routes). Talk to customers by phone and email when necessary. When I ran the podium I was in charge of about 20-40 dock workers and drivers. It all depended on the the freight volume we had for that day. I was responsible for assigning breakouts to each of the dock workers and drivers. I would also have to give the hostlers and the drivers coming into the service center door numbers for the trailers they had so they could bring them up. In short anything to do with running a dock operation. In regards to other supervisory duties, I did performance appraisals, handled disciplinary actions, write ups, coaching and verbal warnings.
Training: Center for leadership studies (influence professional skills), People Development Process, Digging Deep(knowledge and application to the business of satisfying the customer) and Forklift and OSHA training.
Education
Diploma
Education: Arlington High School - Riverside, CA
September 1989 to June 1993
Skills
• Inventory control
• Warehouse experience
• Warehouse supervisor experience
• Delivery routing
• Shipping & receiving
• Commitment to safety
• Forklift
• Communication skills
• Supervising experience
• Dispatching
• Transportation planning
Certifications and Licenses
Forklift Certification
CPR Certification
Contact this candidate