Executive Assistant Senior

GLYNESTINE KINLOCH

********@*****.*** 929-***-**** New York USA

Professional Summary

Dynamic Senior Executive Assistant with extensive experience at Citibank, excelling in calendar management and travel coordination. Proven ability to enhance operational efficiency through meticulous event planning and effective expense processing. Strong problem-solving skills and adept in Microsoft Office 365, ensuring seamless support for C-level executives and cross-functional teams.

Technical Skills

Microsoft Office 365

Calendar management

Travel coordination

Event planning

Expense processing

Document management

Report preparation

Time management

Problem solving

Cross-functional collaboration

T&E

VEMS

Marketplace

P2P

Teams

Concur

Experience

Citibank New York, USA

Senior Executive Assistant

09/2019 - 09/2024

Maintained complex and detailed calendars for C/16 level, senior manager.

Managed the coordination of both international and external meetings.

Arranged and coordinated complicated domestic and international travel.

Organized all aspects of internal and external events, including catering, and transportation.

Processed invoices and T&E expense claims for the manager, ensuring all policies were followed and items were processed within the provided guidelines.

Maintained department documents, organizational charts, etc.

Ordered supplies for the department and team members.

Filled in for administrative staff (vacation, maternity leave).

Assisted in ad hoc.

Citibank Long Island City, USA

Executive Assistant

03/2005 - 08/2019

Supported the Director of Distribution Strategy, C/16 level, and team.

Managed day-to-day calendar for the manager.

Manage a multi-line phone system, schedule appointments and meetings, and coordinate offsite team meetings.

Coordinated domestic and international travel.

Ordered supplies for the department.

Submitted invoices in P2P for payment.

Prepared comprehensive reports, presentations, and correspondence.

Filled in for administrative staff in their absence (vacation, etc.).

Assisted in ad hoc.

Philip Morris USA New York, USA

Credit Assistant

01/1995 - 12/2004

Conducted detailed analysis of customers' financials prior to granting additional lines of credit.

Kept office equipment functional and supplies well-stocked to promote efficient operations.

Created spreadsheets in Microsoft Excel for record-keeping and reporting.

Handled incoming calls and directed callers to appropriate department or employee.

Sorted and distributed incoming faxes, letters and emails for office distribution.

Philip Morris Capital Corp New York, USA

Administrative Assistant

08/1988 - 01/1995

Provided administrative support to the executive team, including scheduling meetings and managing calendars.

Coordinated travel arrangements and completed expense reports for travel reimbursement.

Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.

Managed database systems containing customer contact information.

Managed office supplies inventory and placed orders when necessary.

Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.

Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.

Metropolitan Life Insurance Company New York, USA

Clerk

01/1985 - 12/1986

Answered telephones, directed calls, and took messages.

Maintained inventory levels of office supplies and equipment as needed.

Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.

Communicated with customers and employees to answer questions or explain information.

Educational Experience

The Berkley School New York

Certificate

Thomas Jefferson High School Brooklyn

High School Diploma

Languages

English:

Professional

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