Product Manager Senior

MICHELLE M. MARCUZZO

Senior Product Manager

********@*****.*** · 402-***-****

Summary

Accomplished Senior Product Manager and people leader with 8+ years of experience driving product strategy across diverse industries including Fintech, healthcare and biotech. Adept at aligning product vision with customer needs and data-driven insights to deliver impactful, scalable solutions. Recently focused on leveraging ML/AI expertise and cross-functional collaboration to transform product roadmaps and fuel innovation. Proven ability to translate complex technical challenges into measurable business outcomes and long-term value.

Skills

Expert in Product Roadmap Development, Digital Product Strategy, and fostering cross-functional collaboration between Engineering and Design. Known for combining Business Management and Market Research with Data-Driven Customer Insights and deep customer empathy to guide product direction. Skilled at leading teams with strong problem-solving, active listening, and clear communication to deliver meaningful, user-centered solutions. Expert user of Jira, Confluence and Jira Product Discovery.

Experience

Orion Advisor Tech Omaha, NE October 2021 –May 2025

Senior Product Manager

Championed a fintech SaaS platform that empowered independent financial advisors to streamline administrative operations and enhance the advisor-client journey

Led and mentored team of 4 Product Managers and a Product Owner in the development and execution of product strategies for Reporting, Performance, and Portfolio Interactive products, ensuring alignment with Orion’s business goals and customer needs

Defined, prioritized, and led the strategic roadmap for Orion’s Fintech B2B Saas Platform, providing regular updates and clear communication to both internal and external stakeholders

Directed two cross-functional POC teams to innovate and redesign a Report Builder Assist Tool and Data Surfacing Tool, leveraging AI/ML to power an intelligent customer assistant interface and improve user experience and data accessibility

Led and engaged a cross-functional team of product managers, engineers, and UX/UI designers to design and launch new product features and user experience—resulting in a 75% increase in user engagement and a rise in NPS from 40 to 70, driven by data-informed decisions and collaborative execution

Experience with AI/ML and data-driven products, with a solid understanding of machine learning principles and their practical applications

Leveraged tools such as FullStory, DataDog, and NPS surveys to develop and track KPIs, measuring product performance and impact across user engagement, retention, customer satisfaction, and market share

Cultivated and maintained strong relationships with key internal and external stakeholders, including customers, Orion business partners, and financial industry experts, to drive alignment and product success

Translated Orion Connect product goals into actionable backlog items; prioritized, groomed and refined the backlog in collaboration with stakeholders, often making strategic trade-offs, removed blockers and maintained focus on outcome-driven delivery

Collaborated with Sales and Business Development teams to evaluate ROI for new and existing client deals, delivered product demonstrations, and supported sales meetings to showcase Orion’s capabilities

Refined the larger epic level product concepts into user stories, features, and clear acceptance criteria; partnered daily with engineering and QA teams to support sprints, triage bugs, and ensure high-quality deliverables

Actively led and participated in Agile ceremonies—including stand-ups, backlog grooming, sprint planning, and retrospectives—to keep teams aligned, focused, and committed to continuous improvement

Thorough understanding of developing and scaling products on Orion’s API-driven platform, collaborating developers and cross-functional teams to ensure seamless integration and optimal performance

Conducted in-depth market research, collected valuable qualitative and quantitative customer insights, and analyzed competitive platforms to drive informed product decisions and ensure market relevance

Cultivated and maintained strong relationships with key internal and external stakeholders, including customers, Orion business partners, and financial industry experts, to drive alignment and product success

Developed Advisor-facing release notes, knowledge articles, webinars, and other marketing materials to boost product awareness, drive adoption, and enhance customer satisfaction

.

Lindsay Omaha, NE February 2021- September 2021

Product Manager, Software

Remote Precision Irrigation Management Technology

Strategized, developed, prioritized and drove FieldNET product roadmap

Coordinated and led complete rewrite/modernization of product User Interface and User Experience.

Conducted Voice of Customer (VOC) and continuous discovery interviews with customers and business users to identify key product outcomes that would delight customers and drive product growth in the market.

Worked cross functionally with internal and external business units to implement strategic product initiatives and new product features.

Developed and drove product API/commercial integration strategy.

Leveraged customer data, success metrics and insights to determine roadmap priorities and investment themes.

Developed and drove customer beta testing groups to get quick actionable feedback on new UI design and make changes iteratively as we move forward with the UI/UX redesign.

Farm Credit Services of America, Omaha, NE November 2018 – January 2021

Product Manager- Magnify®

Farm Financial & Inventory Management SAAS designed to help producers improve profitability and decision-making through a real-time view of overall financial health.

Strategized, developed, prioritized and drove Magnify product roadmap.

Lead continuous discovery sessions with customers and business users to learn the right things to build, enhance and change to bring the most value to our customers while meeting FCSA’s strategic and business goals.

Developed a centralized Feedback Bank to capture, qualify and quantify all customer, sales, and support team feedback regarding potential product and process opportunities.

Collaborated with product development and user experience teams in New Zealand and Omaha to articulate the compelling U.S. producer story and share customers’ feedback to influence the team to iterate on desired product enhancements.

Established a method to capture and analyze user engagement data, gaining insight to key customer metrics. (HEART metrics)

Developed Competitive Matrix to identify, analyze and compare competitor offerings in the market and determine strategy for winning against the competition.

Served as a business expert in the design and development of Magnify and worked collaboratively with Operations team in the implementation and support of all product enhancements.

Designed and lead a 16-customer Pilot program to test a new product experience, get customer experience feedback and insight in real time, and collaborate with development team to iterate on these learnings.

Streck, Inc., Omaha, NE May 2004 – November 2018

Product Manager

Biotech Company Providing Products and Solutions to Clinical and Research Labs

●Utilized skill in Lean Manufacturing tactics to successfully commercialize over 20 new products in the hematology, chemistry, urinalysis and molecular testing fields.

●Grew product line revenue by 6-7% every year

●Identified and presented innovative product solutions to several technical product lines based on my market research data, continuous engagement and communication with customers.

●Created business cases that ultimately lead to streamlined production schedules resulting in a 5% increase in product profit margin.

●Led over 30 cross-functional teams for new product development and product improvements.

Education

Creighton University

M.S., Molecular Biology

Thesis: Molecular and Genetic Characterization of the High Bone Mass Region on Human Chromosome 11.

Creighton University

B.S., Mathematics

Additional Training

AAPIM Certified Product Manager, 2022

Product Talk Academy- Teresa Torres, 2019

Product Institute- Melissa Perri, 2019

Prosci® Change Management Certification, 2019

Product Management Foundations, Focus and Build, Pragmatic Marketing®, 2018

Fundamentals of Project Management, Fred Pryor Seminars, 2013

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